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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Alex from Suffolk, United Kingdom on 17/04/2009
Dear Pure Beauty, Thanks so much for the speedy delivery of my moisturiser and exfoliant. Ordered on Wednesday evening, here on Friday. Both products great and delayed putting my make up on this morning in the hope that products would arrive! (Which they did). Thanks again
Mary from West Sussex, United Kingdom on 16/04/2009
I just had to email you to say how very impressed I am with the speed and service I received. My order arrived just twenty hours after placing the order. I shall certainly be ordering from you again and also telling others about your company.
Maureen from Merseyside, United Kingdom on 09/04/2009
Just wanted to say a big thank you for your efficient service. Ordered Tuesday lunchtime delivered Wednesday morning. Amazing. I will certainly be ordering from you again.
Lisa from Greater Manchester , United Kingdom on 08/04/2009
I have received my order today a day after ordering I would like to congratulate you on the speed of processing my order and the free samples that you have sent.I look forward to using my products and to reuse your shop to buy more treatments.
Andrea from London, United Kingdom on 08/04/2009
Thank you very much for my order. Received it within 24 hours. Great samples. Thanks again.
Sandra from West Lothian, United Kingdom on 07/04/2009
I put my order in yesterday morning and received it this morning, just 24 hours later, I just want to say thank you for your swift and efficient service, I will definitely be ordering again from you and telling all my friends about your site. Thank you again.
Louise from Merseyside, United Kingdom on 07/04/2009
I want to add to your long list of well-derserved positive comments. In a nutshell, Pure Beauty\'s customer service is outstanding in every way. I am so pleased to have found you and will be a customer for life! Thank you.
Christine from South Yorkshire, United Kingdom on 07/04/2009
Hi Pure Beauty Team. Just wanted to say a huge thank you for your prompt service. I ordered my products yesterday p.m. and they arrived at my work place this morning. You never fail to please this customer.....
Michelle from Essex, United Kingdom on 06/04/2009
What a pleasure to just choose my products online and recieve them the following day. No hastle, no petrol and no problems. Thank you so much.
Diane from Kent, United Kingdom on 06/04/2009
Thank you very much for your prompt delivery service...much quicker than I anticipated.
Yvette from London, United Kingdom on 05/04/2009
I would like to really thank you and commend the on-line support I have received throughout, but especially today. I made mistakes in my purchases, and wasn't getting the results on my skin that I wanted. I spoke to your on-line staff - who may I add, have the patience of a saint!- and he talked me through were I could be going wrong, which products I should stop using. He even kindly offered to refund any of the products that weren't useful to me. This is a service that you would be hard pushed to find anywhere!! I was really worried before speaking to your on-line support especially as it is an on-line purchase, but now I feel that you are 100% invested in your customers and service. Pure Beauty is definitely where I will be shopping for facial products!
Kristie from Suffolk, United Kingdom on 03/04/2009
It makes a refreshing change to use a Company which delivers in so many ways, I'm already a long term convert to Dermalogica products but I am grateful with the current financial climate I shall be able to continue using these professional products due to your excellent/competitive pricing, free (how amazing - no-one ever does free!!!) delivery plus free samples without the usual face pulling you get from girls on the department store beauty counters! Thank you - please add me to your wonderful and truthful comments listing!
Susan from Aberystwyth, United Kingdom on 03/04/2009
Thank you for such a prompt delivery. I received it today and I am very pleased with the products
Barry from Yorkshire, United Kingdom on 03/04/2009
Many thanks for the prompt delivery of my order - very efficient shopping experience and will use/recommend your web site to friends.
Jacqueline from Fife, United Kingdom on 02/04/2009
I received my order today and I only ordered yesterday. Thank you for your very speedy, efficient and professional service. I will certainly order from you again and recommend you to my friends!