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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi there, I'd just like to let you know how impressed I am with your whole website and delivery service. The free samples are a great way to try out products I wasn't sure about, and an extra generous treat! I can't believe how fast the delivery was, and the extra advice provided on your website is really useful. Thanks!
Just wanted to say thank you for what can only be described as a Brilliant service on my first experience. Fab products at fab prices with super speedy delivery AND you sent me loads more samples than I'd even asked for. I thought it was superb and will definitely recommend you to my friend. Thank you!
Dear Pure Beauty, Thanks so much for the speedy delivery of my moisturiser and exfoliant. Ordered on Wednesday evening, here on Friday. Both products great and delayed putting my make up on this morning in the hope that products would arrive! (Which they did). Thanks again
I just had to email you to say how very impressed I am with the speed and service I received. My order arrived just twenty hours after placing the order. I shall certainly be ordering from you again and also telling others about your company.
Just wanted to say a big thank you for your efficient service. Ordered Tuesday lunchtime delivered Wednesday morning. Amazing. I will certainly be ordering from you again.
I have received my order today a day after ordering I would like to congratulate you on the speed of processing my order and the free samples that you have sent.I look forward to using my products and to reuse your shop to buy more treatments.
Thank you very much for my order. Received it within 24 hours. Great samples. Thanks again.
I put my order in yesterday morning and received it this morning, just 24 hours later, I just want to say thank you for your swift and efficient service, I will definitely be ordering again from you and telling all my friends about your site. Thank you again.
I want to add to your long list of well-derserved positive comments. In a nutshell, Pure Beauty\'s customer service is outstanding in every way. I am so pleased to have found you and will be a customer for life! Thank you.
Hi Pure Beauty Team. Just wanted to say a huge thank you for your prompt service. I ordered my products yesterday p.m. and they arrived at my work place this morning. You never fail to please this customer.....
What a pleasure to just choose my products online and recieve them the following day. No hastle, no petrol and no problems. Thank you so much.
Thank you very much for your prompt delivery service...much quicker than I anticipated.
I would like to really thank you and commend the on-line support I have received throughout, but especially today. I made mistakes in my purchases, and wasn't getting the results on my skin that I wanted. I spoke to your on-line staff - who may I add, have the patience of a saint!- and he talked me through were I could be going wrong, which products I should stop using. He even kindly offered to refund any of the products that weren't useful to me. This is a service that you would be hard pushed to find anywhere!! I was really worried before speaking to your on-line support especially as it is an on-line purchase, but now I feel that you are 100% invested in your customers and service. Pure Beauty is definitely where I will be shopping for facial products!
It makes a refreshing change to use a Company which delivers in so many ways, I'm already a long term convert to Dermalogica products but I am grateful with the current financial climate I shall be able to continue using these professional products due to your excellent/competitive pricing, free (how amazing - no-one ever does free!!!) delivery plus free samples without the usual face pulling you get from girls on the department store beauty counters! Thank you - please add me to your wonderful and truthful comments listing!
Thank you for such a prompt delivery. I received it today and I am very pleased with the products