We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Thanks for the prompt and efficient service and delivery(as ever) and also the free samples which were a welcome surprise.
I have just received my order and would like to say how very impressed I am with your service. Thank you very much.
Fantastic service, thank you; I placed my order around 11am on Friday and my products arrived at 8am on Saturday morning - even on a bank holiday weekend! And you gave me lots of samples, plus the hand cream gift, the products are great, as are the prices, all positive feedback from me!
Thank you for the excellent delivery, received within 2 days, which included an email query as well.
Just wanted to say thanks for your great service. I started trying the Dermalogica products through my beauty therapist, and loved them but not the price! Having bought a few items at the RRP, I then found you. I am delighted to be able to get these great products not only at more competitive prices, but with free and speedy delivery too!
Hi I have just received my first order, just wanted to say thanks for an excellent and speedy level of customer service! I only ordered it on Monday night on the site and was not expecting it for another couple of days! Will definitely be using your services again.
Just wanted to say THANKS VERY VERY much I have already received my order this morning - Fabulous Service as always thank you kindly!! till next time, have Awesome bank holiday!
I have just received my order - thank you for speedy service.
Just to say thank you for your excellent service and fast delivery, and for including all of the samples I requested. I am very impressed from first use with the product I ordered and hope to use your web site again when I next order a Dermalogica product.
Thank you so much for sending my order so quickly! Ordered it at lunchtime and it arrived the next day at 11 o'clock. So efficient.
I ordered yesterday mid afternoon, & really hoped my parcel would arrive today but held no expectations; I had a present for someone in there. A loud bang on the door from my mail man this morning & viola Pure-Beauty had done it again & shipped my parcel super quick; I had not paid for extra delivery either - it was free infact! So many thanks, it is a pleasure to buy from you, I do recommend you & am a returning customer.
Hi there, I'd just like to let you know how impressed I am with your whole website and delivery service. The free samples are a great way to try out products I wasn't sure about, and an extra generous treat! I can't believe how fast the delivery was, and the extra advice provided on your website is really useful. Thanks!
Just wanted to say thank you for what can only be described as a Brilliant service on my first experience. Fab products at fab prices with super speedy delivery AND you sent me loads more samples than I'd even asked for. I thought it was superb and will definitely recommend you to my friend. Thank you!
Dear Pure Beauty, Thanks so much for the speedy delivery of my moisturiser and exfoliant. Ordered on Wednesday evening, here on Friday. Both products great and delayed putting my make up on this morning in the hope that products would arrive! (Which they did). Thanks again
I just had to email you to say how very impressed I am with the speed and service I received. My order arrived just twenty hours after placing the order. I shall certainly be ordering from you again and also telling others about your company.