Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Lynda from Hertfordshire, United Kingdom (16/12/2016)

'To all at Pure Beauty. Recently received Active Moist from you. The service was very good, helpful And friendly and was delivered in good time, as were previous orders I have Placed. Happy Christmas to all. Best wishes.'

Morven from Lothian, United Kingdom (04/11/2016)

'Dear Pure Beauty, Delighted to use your excellent company once again. Always the best prices, speedy delivery and lovely free samples. And it's nice NOT to buy from Amazon for a change! Thanks again, I'll be shopping with you again next time we run out! Best wishes.'

Ingrid from Hertfordshire, United Kingdom (03/11/2016)

'Thank you so much for my speedy delivery and my free samples I will be using your site again many thanks.'

Loretta from Jersey, United Kingdom (08/09/2016)

'I am impressed with the service that I have received. [The] products were brilliant. Definitely use this again.'

Nick from London, United Kingdom (18/08/2016)

'I have been using PB for years on and off and it is always great service and delivery. Brilliant that you can try new products using the samples!'

Lisa from Oxfordshire, United Kingdom (17/08/2016)

'I was very pleased with my order and loved the free samples. I will definitely order through you again and will recommend to friends. Thank you.'

Heather from Devon, United Kingdom (26/07/2016)

'I placed my first order with you on Sunday night and have just received it on Wed lunchtime. I am thrilled with your service, cost of Dermalogica products and my free yoga bag, fantastic, I will order again as I use all their products and this all helps me! Thank you.'

Lois from London, United Kingdom (07/07/2016)

'Thank you all again. Order arrived safe and sound and a special thank you to Craig who was so helpful.'

Pauline from Solihull, United Kingdom (04/07/2016)

'Received my order today. Very efficient [and] a very good price. Thank you.'

Jon from West Sussex, United Kingdom (13/06/2016)

'Hi there and thank you for reading this email. I wanted to send an email to you because I feel that 'thanky ou' is not said enough these days. I have ordered from you on two occasions now, your website is very user friendly and your deliveries have always been very prompt, which is fantastic! I am very grateful that you offer your customers the chance to try free samples too, I use Dermalogica products and the samples have allowed me to find the treatments best suited for my skin. Thank you for your excellent levels of customer service, I will certainly continue to use your site. My best wishes.'

Gill from Suffolk, United Kingdom (12/06/2016)

'I ordered my cream on the Friday and it arrived on the Saturday thank you.'

Melanie from Lincolnshire, United Kingdom (06/06/2016)

'Dear Pure Beauty, I just wanted to praise you all for your excellent service. I wish more companies were like you. Thank you once again.'

Louise from Hampshire, United Kingdom (31/05/2016)

'Thank you for your excellent service, I have received my order now...I will be using you again next time. Best Regards.'

Alouise from Warwickshire, United Kingdom (19/05/2016)

'Hi, Just an email to say that I am delighted with your service. My Dermalogica products were securely packed, the parcel arrived within 2days of ordering and as always my samples are a real bonus. I used to get your news letter for many years, but a change of email address somehow prevented this getting through to me. Now that I have had a few emails from pure beauty, could you please try and send me your weekly emails as I am missing out on your great offers. Dermalogica will always be my first choice in skincare and your prices and delivery is second to none.'

Maira from Hertfordshire, United Kingdom (12/05/2016)

'Arrived quickly and products are very good. Thank you and will purchase again. Happy and pleased customer!! Thank you.'

Top