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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Pauline from Essex, United Kingdom on 02/04/2020
Many thanks for my order and samples received this morning. Well packed and in good time as usual. Looking forward to trying my sound sleep cocoon before settling down tonight. Keep well. Best wishes .
Valerie from West Yorkshire, United Kingdom on 29/11/2019
Thank you your delivery was fast and as promised. You are one of the few companies who actually deliver on time and when you say you will even at busy times of the year. Thank you.
Zoe from Nottinghamshire, United Kingdom on 27/06/2019
Been using Pure Beauty for about 8 years and watched their growth. They are still as professional as ever, innovative with the 25% off on two different products a week on Dermalogica as well as six with 10%, which is great and the added bonus of free 'travel size' products (when on promotion) dependent on your spend, and as always free samples and an extra 5% off your total and not forgetting the added bonus you collect points as you spend. Recommend 110%.
Nicky from East Sussex, United Kingdom on 11/03/2019
Hi Pure Beauty team, Thanks for my order which I received today, a lovely surprise as I only placed my order on Friday. Best wishes.
Nicky from East Sussex, United Kingdom on 18/12/2018
Hi Pure Beauty team, Thank you for my order and lovely gift. I am thrilled with the Festive skin essentials kit especially the bag which will come in very useful. Happy Christmas to you all and I look forward to being in touch in the New Year.
Sarah from Dorset, United Kingdom on 30/11/2018
I just wanted to say Thank You for the wonderful service. Ordered placed yesterday, received today and free delivery too.
Gillian from Suffolk, United Kingdom on 25/08/2018
I ordered a product on Thursday and received it on Saturday morning. Thank you very much.
Sarah from Cornwall, United Kingdom on 25/07/2018
Dear Pure Beauty. My order was received today and I just wanted to let you know that not only is the service you provide efficient, but it came beautifully packaged in a box with a lovely little freebie. Everyone loves a free gift! Thank you so much. I will definitely be ordering from you again.
AJ from Wiltshire, United Kingdom on 06/07/2018
The website is easy to use, there are no complicated log-in procedures at the last moment, and the service is second to none. And you get loads of free samples to try/use when you travel. What's not to like?
Pauline from Essex, United Kingdom on 27/04/2018
Just to say thank you for my delivery. Arrived quickly as usual and thanks to Susan for packing it so well. A happy (as usual) customer. Have a good weekend.
Susan from Avon, United Kingdom on 29/03/2018
Thank you so much. Fast, efficient delivery and well informed and very helpful sales team on the phone. What a delight. If only all shopping could be like this. Thank you.
Nicola from Oxfordshire, United Kingdom on 04/02/2018
I just wanted to let you know the order came! My sisters been thrilled to try the gorgeous products - the microexfoliant is her fav as it is mine - in fact I can never decide what I love best! She will be ordering from you soon. Thank you once again for the such fantastic service.
Jennifer from Nottinghamshire, United Kingdom on 08/01/2018
Good Morning. I have been absolutely delighted with the order I placed with you last week which arrived this morning. In fact I am so pleased with the service I have ordered another Decleor Slim Effect while you still have a few left. I would highly recommended you to anyone for prompt reliable service. Thank you so much.
Geraldine from London, United Kingdom on 08/12/2017
I just wanted to say thank you for my order and the free gifts too. Great service and always prompt and efficiently dealt with.
Una from Greater Manchester, United Kingdom on 12/10/2017
Hello. My dermalogica products have just arrived and I`m delighted with them and also for the speed and efficient way in which the order was processed. A special thanks to Casey who was so approachable and talked me through all the products. A really excellent service. Many thanks