We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I placed my first order with you on Sunday night and have just received it on Wed lunchtime. I am thrilled with your service, cost of Dermalogica products and my free yoga bag, fantastic, I will order again as I use all their products and this all helps me! Thank you.
Thank you all again. Order arrived safe and sound and a special thank you to Craig who was so helpful.
Received my order today. Very efficient [and] a very good price. Thank you.
Hi there and thank you for reading this email. I wanted to send an email to you because I feel that 'thanky ou' is not said enough these days. I have ordered from you on two occasions now, your website is very user friendly and your deliveries have always been very prompt, which is fantastic! I am very grateful that you offer your customers the chance to try free samples too, I use Dermalogica products and the samples have allowed me to find the treatments best suited for my skin. Thank you for your excellent levels of customer service, I will certainly continue to use your site. My best wishes.
I ordered my cream on the Friday and it arrived on the Saturday thank you.
Dear Pure Beauty, I just wanted to praise you all for your excellent service. I wish more companies were like you. Thank you once again.
Thank you for your excellent service, I have received my order now...I will be using you again next time. Best Regards.
Hi, Just an email to say that I am delighted with your service. My Dermalogica products were securely packed, the parcel arrived within 2days of ordering and as always my samples are a real bonus. I used to get your news letter for many years, but a change of email address somehow prevented this getting through to me. Now that I have had a few emails from pure beauty, could you please try and send me your weekly emails as I am missing out on your great offers. Dermalogica will always be my first choice in skincare and your prices and delivery is second to none.
Arrived quickly and products are very good. Thank you and will purchase again. Happy and pleased customer!! Thank you.
I think that your products & delivery service are excellent! I didn't manage to access the free sample choice & was sent six samples... Ideally anything anti ageing is best for me and would have liked the PowerBright TRx. No worries will suss it out next time! Many thanks.
Thank you again for your excellent service. I love dermalogica products so I'm already sold on them. However your company provides excellent service (have yet to wait more than 48hrs for a delivery even went only selecting standard mail) and your prices are also highly competitive not to mention the free samples you include and the extras you throw in when you order over a certain value. Wouldn't hesitate to recommend and I do! Many thanks.
Delighted with my dermalogica parcel which arrived this morning!! Thanks so much - excellent service!
Thank you for the products. I can always rely on Pure Beauty to dispatch these quickly. It's a pleasure to order from you knowing there won't be any problems. Thank you again.
As always, a really efficient, friendly service - I love my tiny amenity pack. Thanks again everyone at Pure beauty.
Thank you. Can I just say I think this is a fantastic website with speedy delivery and the loyalty scheme is an excellent idea. Thanks.