We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Dear Pure Beauty, I just wanted to praise you all for your excellent service. I wish more companies were like you. Thank you once again.
Thank you for your excellent service, I have received my order now...I will be using you again next time. Best Regards.
Hi, Just an email to say that I am delighted with your service. My Dermalogica products were securely packed, the parcel arrived within 2days of ordering and as always my samples are a real bonus. I used to get your news letter for many years, but a change of email address somehow prevented this getting through to me. Now that I have had a few emails from pure beauty, could you please try and send me your weekly emails as I am missing out on your great offers. Dermalogica will always be my first choice in skincare and your prices and delivery is second to none.
Arrived quickly and products are very good. Thank you and will purchase again. Happy and pleased customer!! Thank you.
I think that your products & delivery service are excellent! I didn't manage to access the free sample choice & was sent six samples... Ideally anything anti ageing is best for me and would have liked the PowerBright TRx. No worries will suss it out next time! Many thanks.
Thank you again for your excellent service. I love dermalogica products so I'm already sold on them. However your company provides excellent service (have yet to wait more than 48hrs for a delivery even went only selecting standard mail) and your prices are also highly competitive not to mention the free samples you include and the extras you throw in when you order over a certain value. Wouldn't hesitate to recommend and I do! Many thanks.
Delighted with my dermalogica parcel which arrived this morning!! Thanks so much - excellent service!
Thank you for the products. I can always rely on Pure Beauty to dispatch these quickly. It's a pleasure to order from you knowing there won't be any problems. Thank you again.
As always, a really efficient, friendly service - I love my tiny amenity pack. Thanks again everyone at Pure beauty.
Thank you. Can I just say I think this is a fantastic website with speedy delivery and the loyalty scheme is an excellent idea. Thanks.
You guys are so efficient and so good. Sometimes I find Dermalogica cheaper else where but I never buy it you, you have super service and great extras and perks! Thank you!
Order received and as prompt as ever. Fantastic service would highly recommend.
Good Morning. Received my order yesterday, thank you very much for your prompt delivery and competitive prices. Loved the free goodies.
Out of 10 stars, I would give Pure Beauty 11 stars...The excellent service and customer service Pure Beauty operates is second to none!!! The website is easy to navigate and I have always found my items where stated. The ordering process is faultless. The communications are excellent and I am always kept fully informed regarding my products and order! The delivery is always earlier then stated, my order is always package to an excellent high standard. I love Dermalogica and have used Pure Beauty for a while now...I wouldn't ever use another company...I would absolutely 100%, recommend Pure Beauty to all my family and friends.
just wanted to say a very big thank you for the unexpected free gift with my order placed earlier this week. I noticed with your email on Wednesday morning it was a February promotion so a very nice touch to send it with my January order. You are a very professional company and I have been loyal to you for years because of that. Thank you again.