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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Carolann from Lancashire, United Kingdom on 14/01/2015
Thank you so much for the excellent service you have provided ordering, dispatching and delivering my product this week! Brilliant service!
Bernadette from Shropshire, United Kingdom on 08/01/2015
Hi all at pure beauty, My order came this morning so I thought I'd drop you a line to say thanks. It came really quickly and was perfectly packed. I've been using Dermalogica for nearly 20 years and have always bought from a shop so it was wonderful to find it cheaper with free delivery with yourselves. Also thanks for the samples that you sent they are appreciated. So again thanks and I will most certainly be ordering from you again.
Sharon from Essex, United Kingdom on 04/01/2015
Just to say a huge "Thank you" for your very efficient service. Very fast delivery and also the fact that I asked in an accompanying note with my order that, if possible, I could have samples for dry skins/masks. You were kind enough to enclose samples exactly as I had requested. So grateful and as previously mentioned, very impressed by efficiency. Many thanks.
Laura from Cumbria, United Kingdom on 23/12/2014
Hiya, Apologies that this has taken a while, what with the chaos of Christmas! I wanted to say a big thank you-firstly for always having given such excellent service and secondly for my lovely gifts I received with my last purchases. I was delighted to have found somewhere on-line where I was able to buy my skincare supplies and your service has been impeccable. Your deliveries are always prompt, well packaged, and I LOVE the fact that I can get samples and try other products. The extra surprise in my latest delivery was lovely- and much appreciated! Looking forward to sharing more business in 2015. Thank you and Merry Christmas!
Carol from East Sussex, United Kingdom on 20/12/2014
Superb service. Despite Christmas postal delays my order arrived within 48 hours. Thank you.
Anthea from Cheshire, United Kingdom on 20/12/2014
Daphne from Cheshire, United Kingdom on 16/12/2014
You said you would beat other prices and you did. Postage was FREE. My product came the next day. What more would I need? No hesitation in using you again.
Susan from West Yorkshire, United Kingdom on 12/12/2014
Many thanks - received my order promptly and will use your company again - also recommended my daughter!
Laura from Lancashire, United Kingdom on 12/12/2014
Hello! I received my parcel today. Thanks again. Excellent service as usual! Thanks.
Gloria from Lancashire, United Kingdom on 03/12/2014
Great fast service at unbelievable prices and free delivery. Love trying the free samples of Dermalogica which is an expensive product to purchase normally but you have chance to see the results prior to making the order.
Ryan from London, United Kingdom on 26/11/2014
Hi. I recently order from your website for the first time because I was recommend it by a friend and I just want to say that it was amazing the service was so quick. I received it within about 3 days and the free gifts with purchase I received was fantastic so thank you and I will deffo recommend this website to friends.
Nina from West Midlands, United Kingdom on 19/11/2014
Thank you. I am really impressed with the speed in which the order arrived and the free gifts. I have recommended you to all of my friends.
Lisa from West Yorkshire, United Kingdom on 13/11/2014
Hi, I have just received my order which I only placed yesterday, thank you very much for the speedy delivery! Even more over the moon that I have a free gift of the Cover Tint to try! Much appreciated.
Antonia from Wiltshire, United Kingdom on 12/11/2014
A-mazing - arrived this morning. And with a proper free present, that IS kind - thank you. Samples also appreciated, she said hastily!
Christine from West Midlands, United Kingdom on 11/11/2014
This order arrived safely today - beautifully packed. Thank you.