We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi all at pure beauty, My order came this morning so I thought I'd drop you a line to say thanks. It came really quickly and was perfectly packed. I've been using Dermalogica for nearly 20 years and have always bought from a shop so it was wonderful to find it cheaper with free delivery with yourselves. Also thanks for the samples that you sent they are appreciated. So again thanks and I will most certainly be ordering from you again.
Just to say a huge "Thank you" for your very efficient service. Very fast delivery and also the fact that I asked in an accompanying note with my order that, if possible, I could have samples for dry skins/masks. You were kind enough to enclose samples exactly as I had requested. So grateful and as previously mentioned, very impressed by efficiency. Many thanks.
Hiya, Apologies that this has taken a while, what with the chaos of Christmas! I wanted to say a big thank you-firstly for always having given such excellent service and secondly for my lovely gifts I received with my last purchases. I was delighted to have found somewhere on-line where I was able to buy my skincare supplies and your service has been impeccable. Your deliveries are always prompt, well packaged, and I LOVE the fact that I can get samples and try other products. The extra surprise in my latest delivery was lovely- and much appreciated! Looking forward to sharing more business in 2015. Thank you and Merry Christmas!
Superb service. Despite Christmas postal delays my order arrived within 48 hours. Thank you.
AS USUAL EXCELLENT SERVICE. THANK YOU.
You said you would beat other prices and you did. Postage was FREE. My product came the next day. What more would I need? No hesitation in using you again.
Many thanks - received my order promptly and will use your company again - also recommended my daughter!
Hello! I received my parcel today. Thanks again. Excellent service as usual! Thanks.
Great fast service at unbelievable prices and free delivery. Love trying the free samples of Dermalogica which is an expensive product to purchase normally but you have chance to see the results prior to making the order.
Hi. I recently order from your website for the first time because I was recommend it by a friend and I just want to say that it was amazing the service was so quick. I received it within about 3 days and the free gifts with purchase I received was fantastic so thank you and I will deffo recommend this website to friends.
Thank you. I am really impressed with the speed in which the order arrived and the free gifts. I have recommended you to all of my friends.
Hi, I have just received my order which I only placed yesterday, thank you very much for the speedy delivery! Even more over the moon that I have a free gift of the Cover Tint to try! Much appreciated.
A-mazing - arrived this morning. And with a proper free present, that IS kind - thank you. Samples also appreciated, she said hastily!
This order arrived safely today - beautifully packed. Thank you.
Team PB - what a wonderful surprise to receive a gift with my last order! All products that I use and love! Will be sure to leave some feedback on the FB page also. Thank you so much.