We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi I just wanted to let you know how impressed I am with the level of service, communication and speed of delivery. After using cheaper high street brands my skin has become very dry and red, so I decided to return to my old and trusted Dermalogica. Once I took delivery of my order I was quick to put my purchases into action, and I can honestly say with the first use my skin is looking calmer and feels much better. Thank you from me and my skin.
I don't know how you do this - deliver my parcel in the morning after my order. My word, you and the Post Office have got this down to a fine art - well done!
Hi, I couldn’t see where to write feedback on your website so hopefully you can add this to your testimonials. I just called Pure Beauty and spoke to Craig as I am a first time user of Dermalogica products. I was soooo impressed with Craig boy did he know his stuff! I will certainly be buying all my future products from Pure Beauty and will highly recommend. Thanks again for a great service.
Just a note to say how efficient, accurate and refreshing Pure Beauty is as an on-line Company. I never have any problems when ordering on-line and the delivery time is fabulous. Thank you!
As always excellent service, brilliant products (been using Dermalogica for 11 years) - and lovely free gifts as well. Thank you Pure Beauty.
Thank you. Package received today. Will definitely be back. Lovely service. X
Once again a fantastic service delivered quickly and the instructions I put on the order for delivery followed! And still 10% cheaper than the high street! Thank you
Thank you for my order received today, great service and thank you for the free gift and samples.
Fabulous thanks so much arrived this morning - awesome service as always thanks greatly appreciated :) Have super day.
Thank you so much for the excellent service you have provided ordering, dispatching and delivering my product this week! Brilliant service!
Hi all at pure beauty, My order came this morning so I thought I'd drop you a line to say thanks. It came really quickly and was perfectly packed. I've been using Dermalogica for nearly 20 years and have always bought from a shop so it was wonderful to find it cheaper with free delivery with yourselves. Also thanks for the samples that you sent they are appreciated. So again thanks and I will most certainly be ordering from you again.
Just to say a huge "Thank you" for your very efficient service. Very fast delivery and also the fact that I asked in an accompanying note with my order that, if possible, I could have samples for dry skins/masks. You were kind enough to enclose samples exactly as I had requested. So grateful and as previously mentioned, very impressed by efficiency. Many thanks.
Hiya, Apologies that this has taken a while, what with the chaos of Christmas! I wanted to say a big thank you-firstly for always having given such excellent service and secondly for my lovely gifts I received with my last purchases. I was delighted to have found somewhere on-line where I was able to buy my skincare supplies and your service has been impeccable. Your deliveries are always prompt, well packaged, and I LOVE the fact that I can get samples and try other products. The extra surprise in my latest delivery was lovely- and much appreciated! Looking forward to sharing more business in 2015. Thank you and Merry Christmas!
Superb service. Despite Christmas postal delays my order arrived within 48 hours. Thank you.
AS USUAL EXCELLENT SERVICE. THANK YOU.
