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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I just want to say an absolutely massive thank you to all the team members involved in my recent order. I initially received an email to say my items were out of stock and starting worrying at the thought of going on holiday in the next few days without by beloved dermalogica products. I was so pleased and surprised at the efforts that's you guys went to to take stock from the salon and take the time to let me know and send it to me very promptly, thank you ever do much!!!! This is exactly the reason why everyone should come to you guys for beauty products. Many thanks.
Hi, Just want to say thank you for my order it arrived very quickly - actually within one working day! Great service and great price will be coming back to you.
Feedback: Very efficient and fast. I received my delivery within 2 days as expected. I am happy with the products and the way they were packed. Will definitely use pure beauty again and recommend to friends. Thank you!!
I would just like to say how pleased I was receiving the Dermalogica product that I ordered. I was very impressed by the quick response of the order and that it was a pleasure to deal with your company. I hope to make further orders.
Fantastic service every time I order! Thank you.
I just want to say what an amazing service Pure Beauty give.I ordered an item and the next day it was with me.I have recommended yourselves to all my friends and family.
Hello, I just want to write a quick email and say thank you so much for such a brilliant service. I have ordered with you many times but I was shocked when I made my order yesterday and it arrived today! Your such a brilliant online retailer. Thanks a lot.
Hi, I'm just writing to thank you for your brilliant service. Both orders I have placed with you have arrived within 2 days and perfectly packaged. I must also say a big THANK YOU for my free gift - a very unexpected but pleasant surprise! I look forward to doing business with you again.
I placed my order on Monday and it was delivered Tuesday. Excellent service .. well done Pb
Thank you once again for prompt delivery and of course fantastic products! I absolutely loved my free samples this time in particular the samples of eye products. It had almost certainly encouraged me to order one particular product very soon. I have also recommended your website to a couple of colleagues at work who regularly use Dermalogica and who are very interested in using your site. xx
I received my order today at work. The package was in perfect order. I would like to say thanks for the swift service, and I will be using your site again, soon.
Many thanks for an absolutely excellent service. I ordered items yesterday afternoon and they were delivered this morning. I will definitely be shopping with you again.
Hi there, Not sure if I've ever provided feedback, but I just wanted to say thank you for my recent order. It wasn't much, only the Dermalogica Pre-cleanse, but the speed at which I received it was nothing short of phenomenal. I remembered to place my order at about 3pm last Friday afternoon and it arrived early the very next day. The samples I receive are always feel like a special treat, and I feel so incredibly lucky to have found your website. My sister is a big fan of yours too. All the best.
Good morning. I have to say that your service is excellent, I ordered one day and the next day it was delivered. Finding anyone who uses Royal Mail these days is a bit of a nightmare, but I look at all the site I use now to check that that is who will deliver. I have had so many very unfortunate experiences with other firms and their deliver methods, that I have made it a policy to use only site that use Royal Mail. Thank you again.
Good Afternoon. I placed my order yesterday morning and received it at lunchtime today in NE Scotland - a really fantastic service! Thank you.