Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Angelique from London, United Kingdom (11/03/2014)

'Hi there, Not sure if I've ever provided feedback, but I just wanted to say thank you for my recent order. It wasn't much, only the Dermalogica Pre-cleanse, but the speed at which I received it was nothing short of phenomenal. I remembered to place my order at about 3pm last Friday afternoon and it arrived early the very next day. The samples I receive are always feel like a special treat, and I feel so incredibly lucky to have found your website. My sister is a big fan of yours too. All the best.'

Linda from West Yorkshire, United Kingdom (06/03/2014)

'Good morning. I have to say that your service is excellent, I ordered one day and the next day it was delivered. Finding anyone who uses Royal Mail these days is a bit of a nightmare, but I look at all the site I use now to check that that is who will deliver. I have had so many very unfortunate experiences with other firms and their deliver methods, that I have made it a policy to use only site that use Royal Mail. Thank you again.'

Dianne from Banff, United Kingdom (05/03/2014)

'Good Afternoon. I placed my order yesterday morning and received it at lunchtime today in NE Scotland - a really fantastic service! Thank you.'

Julie from Lincolnshire, United Kingdom (28/02/2014)

'I would just like to thank you for the very prompt and efficient service I received on my first order with yourselves. Order was placed and received within 24 hours - absolutely fantastic. Looking forward to placing many orders in the future. Many Thanks.'

Shaun from South Yorkshire, United Kingdom (28/02/2014)

'Hi there I have been using pure beauty for a long time and the service I receive from you is brilliant keep it up.'

Hilary from Co. Antrim, United Kingdom (18/02/2014)

'What a quick and efficient service. Many thanks. I will definitely be recommending your site.'

Karen from Lancashire, United Kingdom (17/02/2014)

'Thank you for such quick delivery and easy and professional service. I look forward to ordering from you again and I will be recommending your company to my friends and family.'

Nicky from East Sussex, United Kingdom (14/02/2014)

'Hi, Just to say a big thank you to your team for the efficient and friendly service you gave me. I will definitely be shopping with you again.'

Caroline from Surrey, United Kingdom (12/02/2014)

'Great service. Very quick and even better when my clay cleanser came with a surprise pre-cleanse bonus! What with free samples too, I will definitely use Pure Beauty again. Thank you.'

Jacqueline from Guernsey, United Kingdom (11/02/2014)

'I received my products today, Monday and I was delighted it arrived so quickly. Thank you.'

Suzie from Suffolk, United Kingdom (10/02/2014)

'Hello, Very pleased with the quick arrival of my products and the free samples are very handy. All packed well, and very pleased with the products. All in all, very impressed. Look forward to ordering from you again in the near future.'

Jacqueline from Kent, United Kingdom (07/02/2014)

'Good Afternoon, I would just like to say what an efficient and extremely quick delivery your Company provides. I received my order this morning after ordering it yesterday. I am most impressed....thank you.'

Sally from East Sussex, United Kingdom (06/02/2014)

'I just thought I must just let you know how pleased I am with your service. I ordered from you yesterday afternoon and received my parcel this morning. My order was for Skin Smoothing Cream but also got some extra products as part of special edition, lovely surprise. Christine packed my order so she must have been very quick to send it out. Thank you very much.'

Lisa from Surrey, United Kingdom (04/02/2014)

'Hi, I just wanted to say that I find your website and service excellent. It always arrives in good time after the order has been placed and the free samples that you are allowed to have also help when wanting to buy other products within the Dermalogica range. I would definitely recommend your site to friends!'

Niki from Cheshire, United Kingdom (01/02/2014)

'Hi, I just wanted to pop a quick message to say that I'm so impressed and happy with your service. I've been a ((n) online) customer of yours for years (literally) and I've always been pleased, hence never going anywhere else for my dermalogica produce. Your delivery is always speedy (and free!), for example I only ordered my latest batch yesterday morning and received my products today! You always give a generous amount of samples - even if I don't order the allotted amount, I find that more have been put in there based on the types of products I have ordered. And today, I opened my package to find a box in there of 'Limited Edition Skin Smoothing Set'. I'll admit, at first I thought 'oh no! They've sent me the wrong thing!' But no. You had sent exactly what I had ordered, just more! You gave me two extra products in the set and it was such a lovely and pleasant surprise after having a pretty awful day. It cheered me right up! I wanted to leave feedback on the site for potential customers to see but couldn't find a link (sorry if it's there and I'm just being a bit blind!) so thought I'd send an email instead. Thank You everyone at Pure Beauty. And Thank You Christine, for packing my products and giving me a nice surprise. My only regret is that I don't live local to come and visit your salon! Thanks again.'

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