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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Michelle from Essex, United Kingdom on 06/04/2009
What a pleasure to just choose my products online and recieve them the following day. No hastle, no petrol and no problems. Thank you so much.
Diane from Kent, United Kingdom on 06/04/2009
Thank you very much for your prompt delivery service...much quicker than I anticipated.
Yvette from London, United Kingdom on 05/04/2009
I would like to really thank you and commend the on-line support I have received throughout, but especially today. I made mistakes in my purchases, and wasn't getting the results on my skin that I wanted. I spoke to your on-line staff - who may I add, have the patience of a saint!- and he talked me through were I could be going wrong, which products I should stop using. He even kindly offered to refund any of the products that weren't useful to me. This is a service that you would be hard pushed to find anywhere!! I was really worried before speaking to your on-line support especially as it is an on-line purchase, but now I feel that you are 100% invested in your customers and service. Pure Beauty is definitely where I will be shopping for facial products!
Kristie from Suffolk, United Kingdom on 03/04/2009
It makes a refreshing change to use a Company which delivers in so many ways, I'm already a long term convert to Dermalogica products but I am grateful with the current financial climate I shall be able to continue using these professional products due to your excellent/competitive pricing, free (how amazing - no-one ever does free!!!) delivery plus free samples without the usual face pulling you get from girls on the department store beauty counters! Thank you - please add me to your wonderful and truthful comments listing!
Susan from Aberystwyth, United Kingdom on 03/04/2009
Thank you for such a prompt delivery. I received it today and I am very pleased with the products
Barry from Yorkshire, United Kingdom on 03/04/2009
Many thanks for the prompt delivery of my order - very efficient shopping experience and will use/recommend your web site to friends.
Jacqueline from Fife, United Kingdom on 02/04/2009
I received my order today and I only ordered yesterday. Thank you for your very speedy, efficient and professional service. I will certainly order from you again and recommend you to my friends!
Ann from Midlothian, United Kingdom on 02/04/2009
Would like to thank you for your great service. The products that I received are wonderful have been using them for two days and feel a difference already.
Karen from London, United Kingdom on 01/04/2009
Thank you, my order arrived today. I was very impressed with the speed of your service.
Astrid from London, United Kingdom on 31/03/2009
Thank you very much, my parcel arrived this morning. Thank you for such a prompt service - very impressed.
Paola from London, United Kingdom on 30/03/2009
I am one of your new customers and I am writing to say how happy I am with your customer service. I placed an order on Thursday evening and by Saturday it was already delivered. I was so surprised. It was so quick. I am very pleased with my purchases. It\'s hard these days to come by a shopping service that is reliable and efficient. Many thanks for providing this. I look forward to shopping with you in the future. Many thanks.
Karen from Oxfordshire, United Kingdom on 27/03/2009
I wanted to let you know that I'm very impressed with the service you offer. I placed my order on Monday afternoon and was woken by the postman on Tuesday morning! Thank you very much. Your prices are also very competitive. I am fortunate to travel with my job and I recently checked out the price of the Toxin Relief Oil in LA. It was $25.00 which is a lot more expensive than your on-line price and includes delivery. I will definitely be recommending your website to friends and family.
Donna from Lancashire, United Kingdom on 26/03/2009
Just wanted to let you know how very pleased I am with the swift delivery of my order, I ordered yesterday morning and it arrived this morning. Thank you very much.
Adele from West Yorkshire, United Kingdom on 26/03/2009
Thank you very much for the order. It was received the following day and I will look to use you in future.
Yvette from London, United Kingdom on 25/03/2009
Thank you for being so prompt with the delivery and your telephone support is very helpful and friendly! I have already recommended you to a friend at work and she will be buying her Dermalogica products from you from now on... as will I!!