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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I would like to really thank you and commend the on-line support I have received throughout, but especially today. I made mistakes in my purchases, and wasn't getting the results on my skin that I wanted. I spoke to your on-line staff - who may I add, have the patience of a saint!- and he talked me through were I could be going wrong, which products I should stop using. He even kindly offered to refund any of the products that weren't useful to me. This is a service that you would be hard pushed to find anywhere!! I was really worried before speaking to your on-line support especially as it is an on-line purchase, but now I feel that you are 100% invested in your customers and service. Pure Beauty is definitely where I will be shopping for facial products!
It makes a refreshing change to use a Company which delivers in so many ways, I'm already a long term convert to Dermalogica products but I am grateful with the current financial climate I shall be able to continue using these professional products due to your excellent/competitive pricing, free (how amazing - no-one ever does free!!!) delivery plus free samples without the usual face pulling you get from girls on the department store beauty counters! Thank you - please add me to your wonderful and truthful comments listing!
Thank you for such a prompt delivery. I received it today and I am very pleased with the products
Many thanks for the prompt delivery of my order - very efficient shopping experience and will use/recommend your web site to friends.
I received my order today and I only ordered yesterday. Thank you for your very speedy, efficient and professional service. I will certainly order from you again and recommend you to my friends!
Would like to thank you for your great service. The products that I received are wonderful have been using them for two days and feel a difference already.
Thank you, my order arrived today. I was very impressed with the speed of your service.
Thank you very much, my parcel arrived this morning. Thank you for such a prompt service - very impressed.
I am one of your new customers and I am writing to say how happy I am with your customer service. I placed an order on Thursday evening and by Saturday it was already delivered. I was so surprised. It was so quick. I am very pleased with my purchases. It\'s hard these days to come by a shopping service that is reliable and efficient. Many thanks for providing this. I look forward to shopping with you in the future. Many thanks.
I wanted to let you know that I'm very impressed with the service you offer. I placed my order on Monday afternoon and was woken by the postman on Tuesday morning! Thank you very much. Your prices are also very competitive. I am fortunate to travel with my job and I recently checked out the price of the Toxin Relief Oil in LA. It was $25.00 which is a lot more expensive than your on-line price and includes delivery. I will definitely be recommending your website to friends and family.
Just wanted to let you know how very pleased I am with the swift delivery of my order, I ordered yesterday morning and it arrived this morning. Thank you very much.
Thank you very much for the order. It was received the following day and I will look to use you in future.
Thank you for being so prompt with the delivery and your telephone support is very helpful and friendly! I have already recommended you to a friend at work and she will be buying her Dermalogica products from you from now on... as will I!!
I received my order - as promised - this morning, an absolutely superb service I shall certainly be using you again and will definitely recommend you to friends. Thank you once again.
Thank you so much for my order safely received with no delay. I am really looking forward to starting a new regime with your very pure products. I have a mature, sensitive skin so I need all the help I can get. Thanks again.