Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.

Victoria from London, United Kingdom (10/12/2009)

'A friend recommended you website to me. I placed my first order on Tues and received it on Thurs. What I was impressed with apart from the length of time from ordering and receiving was the fact that I was receiving emails to give me an update along the way! I will definitely recommend you to all my friends. Many thanks.'

Tessa from Kent, United Kingdom (09/12/2009)

'Just to let you know order arrived safely and VERY quickly. Thanks so much. Will be using you again.'

Margarita from Surrey, United Kingdom (08/12/2009)

'Excellent service. Very pls with packaging and very happy with product. Many thanks.'

Kim from Norfolk, United Kingdom (07/12/2009)

'The service was Top-Notch. The product is of course excellent will definitely buy again from the web-site.'

Veronica from Stirlingshire, United Kingdom (05/12/2009)

'Hi, Thanks for the very efficient service. Received my parcel yesterday thanks to you and Royal Mail. Will definitely recommend you. Thanks again.'

Lesley from West Yorkshire, United Kingdom (04/12/2009)

'Thank you for the prompt delivery of my order. I am amazed at how quickly everything arrives. The samples are also great, how many times I wish to try new products, but can't get a sample size, it makes it really expensive if the product doesn't do exactly what it says on the tin!! Thanks again.'

Sharon from West Midlands, United Kingdom (04/12/2009)

'Hi there, thank you very much for a speedy delivery package received in very good condition very pleased with items/packaging.'

Ruth from South Glamorgan, United Kingdom (03/12/2009)

'Just to say that I'm very impressed with the service, I ordered one day and received the goods the following, excellent! The gifts were for my daughter who already uses the site and will more than definitely be recommending you to others, thanks and a happy Christmas.'

Allan from Anglesey, United Kingdom (03/12/2009)

'Excellent item, fast delivery and well packed thank you.'

Denese from Kent, United Kingdom (03/12/2009)

'I just wanted to say thank you very much for the great service. I am very happy with the next day delivery. Will definitely use you again.'

Elizabeth from Yorkshire, United Kingdom (30/11/2009)

'Many thanks once again parcel received on time, products great, a pleasure to deal with you a very efficient service.'

Theresa from West Yorkshire, United Kingdom (29/11/2009)

'Good prices, surprisingly generous with samples and wonderful delivery times. Many thanks, long may you rule!!!'

Sarah from Noth Yorkshire, United Kingdom (29/11/2009)

'Excellent service. Very fast delivery. Well packaged. Great products. Many thanks.'

Christine from Middlesex, United Kingdom (27/11/2009)

'Hi, Just a quick email to say that I received your order and although I have bought Dermalogica products many times from your site and asked your advice I don't always leave feedback. I think your service is excellent. On just one occasion I had a problem with an incorrect item being sent as part of a bigger order & that was sorted out very quickly and easily. There is another website that I have purchased Dermalogica and some other products from and although I am 100% confident that their product is authentic, and their prices are slightly cheaper, they charge for P&P and do not carry the full range of Dermalogica products. They also do not provide expert advice and when there is a problem their customer service is not a patch on yours. Deliveries are a couple of days slower as well. So, I would like to say well done. I would happily recommend your website for quality of service, expert advice and quick, free P&P; as well as the Dermalogica product of course. Best wishes.'

Karen from Surrey, United Kingdom (26/11/2009)

'This is my first order and will definitely be ordering again from you. I am very impressed with the quick delivery and that the products are slightly cheaper than you can by in the salons. Also being given the choice of which samples you would like to receive is fab, as you don't get this when you by a product in the salon. Thank you.'