We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Once again I received a prompt and efficient service and great value products. Thank you.
Thank you very much for your promp service, I have already received my goods. Kind regards.
Fantastic speedy service as usual. I placed an order at 4pm and it arrived the next day, now that's what I call service!!
Hi - just to say fabulous service - and thank you. Been using Dermalogica for nearly 15 years and used to buy it at highly inflated prices from my local Salon. It's only in the past four/five years that I've been buying on-line. Having only recently "found" Pure Beauty in the last six months - the website is easy to use, and ordering and subsequent delivery an absolute joy! And if I can just add a special thanks to the customer services dept who spent some time talking to my sister-in-law at Christmas - she wanted to buy vouchers - which Pure Beauty don't do - instead they somehow managed to credit my points account! As I said earlier - great service and thank you.
I just wanted to say I really enjoy shopping on your web site its really easy - delivery is always fantastic and fast, and when ever I have had a query its been responded too quickly! I have recommended pure beauty to my friends.
I have just received my order and wanted thank you for an excellent service and timing.
Hi, Fantastic Delivery service, was really shocked when it arrived on my desk less than 24 hours after ordering! Thank you.
Hi thanks for the very quick service on delivery very impressed keep up the good work be ordering again very soon.
My order arrived the next morning - unbeatable service and many thanks!
I was delighted with the service! ordered 4pm, despatched 4:30pm and arrived 2:30 next day.... to the wilds of northern ireland ! amazing!! it would have taken me longer to get around to going into town to replenish my supplies, and would have cost a good deal more, not to mention parking. plus all those lovely samples to play with. very pleased, thanks very much.
This is the first time I have used Pure Beauty. I am not a great fan of internet purchases but am pleased to say that I have been extremely satisfied with the service you have provided and would not hesitate to use you again.
Dear Pure Beauty Support Team, Thank you for your email. I must say I am VERY impressed with the speed and after sales care. I was totally surprised to receive my products today! I have been using another website to order my Dermalogica products and it has never been this efficient. Beside, your prices are more competitive and I absolutely love the idea of being able to choose my own samples. Thank you for the wonderful service and I will from now on order from you. Thank you.
Hi, Many thanks, received my order this morning at nine o\'clock just twenty four hours after I ordered it form you, that is excellent. Kind regards to all.
Hi there, A note to confirm that I have now received the missing item. Thank you for sorting this out so quickly. Your service is extremely efficient, in fact would go as far as saying it is the best online shop I use. The product ranges are excellent, very competitively priced and super fast delivery. The after sales service is even better than all that, responsive, professional and resolved my query in no time. Thank you, I will certainly be doing all my beauty product shopping at your site in the future.
Hello, This is the first time I have used your online shop and I have to say I am very impressed by your service. Thank you very much - I will be back.