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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Stephen from London, United Kingdom on 20/01/2010
Dear Pure Beauty Support Team, Thank you for your email. I must say I am VERY impressed with the speed and after sales care. I was totally surprised to receive my products today! I have been using another website to order my Dermalogica products and it has never been this efficient. Beside, your prices are more competitive and I absolutely love the idea of being able to choose my own samples. Thank you for the wonderful service and I will from now on order from you. Thank you.
Rita from Suffolk, United Kingdom on 20/01/2010
Hi, Many thanks, received my order this morning at nine o\'clock just twenty four hours after I ordered it form you, that is excellent. Kind regards to all.
Marguerite from London, United Kingdom on 19/01/2010
Hi there, A note to confirm that I have now received the missing item. Thank you for sorting this out so quickly. Your service is extremely efficient, in fact would go as far as saying it is the best online shop I use. The product ranges are excellent, very competitively priced and super fast delivery. The after sales service is even better than all that, responsive, professional and resolved my query in no time. Thank you, I will certainly be doing all my beauty product shopping at your site in the future.
Ann from North Yorkshire, United Kingdom on 18/01/2010
Hello, This is the first time I have used your online shop and I have to say I am very impressed by your service. Thank you very much - I will be back.
Rachel from Wiltshire, United Kingdom on 15/01/2010
I am very impressed by the speed and efficiency, I received my order within 3 days. Many thanks for the samples received. I will certainly order all my Dermalogica supplies from you from now on.
Elizabeth from Somerset, United Kingdom on 13/01/2010
Hi, I just wanted to say thank you, I know I haven't received my parcel yet but you have to be the most efficient and reliable company I have ever ordered from and without fail have received the correct goods in fantastic timing each and every order! Thank you Pure Beauty!
Christine from Warwickshire, United Kingdom on 11/01/2010
Received items yesterday with thanks. All in order. Many thanks for swift response, will use you again.
Christine from Suffolk, United Kingdom on 10/01/2010
Excellent service - I will definitely use this website again...I was thrilled with all the samples. Thanks.
Linda from East Yorkshire, United Kingdom on 10/01/2010
Thankyou for your prompt and efficient service. Will definitely be using your company in the future.
Sian from Wiltshire, United Kingdom on 10/01/2010
Thank you for such good service. Your live helpline was great and as usual the items ordered arrived on time with no problems. This is the way to shop!
Joanna from Norfolk, United Kingdom on 06/01/2010
Thank you so much for my recent order. I'm always really pleased to receive my ordered products both quickly and efficiently. The order is always correct. The Dermalogica products are excellent and I do use the sample packs to see if myself or my daughter want to try anything new. Thank you again, Best regards.
Fiona from Somerset, United Kingdom on 04/01/2010
Hi there, I just wanted to say how happy I have been with your service. The website navigation is straightforward, I really appreciate being able to chose testers to try new products, the prices are great and I have always received orders within a few days, with regular update emails. Best wishes.
Mandy from Yorkshire, United Kingdom on 01/01/2010
As always, the service is prompt. Goods have arrived in perfect condition. Brilliant savings off RRP. Well done Pure Beauty.
Pippa from Isle of Wight, United Kingdom on 31/12/2009
Brilliant service. Easy to understand website. Almost a 24 hr service. Will order with you again.
Angela from London, United Kingdom on 30/12/2009
I ordered on Monday and received my goods on Tuesday. Was amazed at the quick service, thank you. Happy New Year.