We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi, Just a quick email to say that I received your order and although I have bought Dermalogica products many times from your site and asked your advice I don't always leave feedback. I think your service is excellent. On just one occasion I had a problem with an incorrect item being sent as part of a bigger order & that was sorted out very quickly and easily. There is another website that I have purchased Dermalogica and some other products from and although I am 100% confident that their product is authentic, and their prices are slightly cheaper, they charge for P&P and do not carry the full range of Dermalogica products. They also do not provide expert advice and when there is a problem their customer service is not a patch on yours. Deliveries are a couple of days slower as well. So, I would like to say well done. I would happily recommend your website for quality of service, expert advice and quick, free P&P; as well as the Dermalogica product of course. Best wishes.
This is my first order and will definitely be ordering again from you. I am very impressed with the quick delivery and that the products are slightly cheaper than you can by in the salons. Also being given the choice of which samples you would like to receive is fab, as you don't get this when you by a product in the salon. Thank you.
THANK YOU ONCE AGAIN FOR AN EXCELLENT SERVICE, VERY PROMPT DELIVERY - SO GLAD I FOUND YOUR WEBSITE.
Hi, Just a note to say how impressed I am with your service and relieved to find a Dermalogica mail order company of your calibre. I had used a company in the north of England for about 10 years and was really concerned to find they no longer do mail order. I tried a company local to myself but that wasn't too good and I can assure you I will be placing my next Dermalogica with you although it won't be for several months. With many thanks once again.
I am so pleased with the service. my products always arrive very quicky and the free delivery is excellent, as well as the dermalogica samples. Keep up the good work!
Thank you very much for your prompt service, I received my order yesterday and I appreciated the free samples included. I will definitely be shopping with you again.
Received my order as promised. Excellent service and very quick delivery. Would, and have recommended your company to my friends and work colleagues. Thanks.
Hi, Just wanted to say thanks for such excellent service - very quick delivery and lots of free samples so I can try products before I buy. I will be using Pure Beauty for all my Dermalogica purchases from now on.
Good morning all at Pure Beauty. I have received my order at 9.30 am today! What a service, I am absolutely satisfied with delivery, ease of ordering and of course my Dermalogica.
The price is fantastic, the service and delivery is fantastic. This is my second order and I wont hesitate to use Pure Beauty again. I love the way you offer free samples to try out all your products.
Hi, Web site great - although sample option was slightly unclear - need better link. Prices - amazing! Free samples - great! Turnaround times - excellent. Will be using you again as love Dermalogica and toiletries in general (it's a disease of mine!) I've put you in my diary.
Very impressive delivery and good product range at good prices. Will certainly use the service again and recommend it to friends.
Super fast delivery,next day with no p&p charges thats wonderful. Thanks so much.
Thank you so much for the speed in which I received my order. It order was completed within 2 days. I will be ordering again shortly. Thank you once again.
Thank you for your prompt delivery. You never fail to please, your prices are great, your website is a pleasure to navigate through and you always provide samples even though I forgot to choose some! Once again, I will continue to recommend you to friends and family.