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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Dear pure beauty, Thank you for your first class customer service! I have just received the first order I have placed with pure beauty and I am delighted with the correspondence received once my order had been placed, the speed of delivery, (one working day), the packaging of my products and as an added treat, the lovely extra samples you kindly sent me! To top all that, the products were more reasonably priced than my local stockist! I will certainly check pure beauty prior to going shopping! Regards, Sam
Thank you for excellent service,goods arrived next day, well packaged. Highly recommend your company. Thank you.
I just wanted to thank you for the order. It came today and I cannot believe how fast it was. My orders are ALWAYS quick and correct with no problems. I wish I could do all my shopping with you!! Best wishes.
Once again I received a prompt and efficient service and great value products. Thank you.
Thank you very much for your promp service, I have already received my goods. Kind regards.
Fantastic speedy service as usual. I placed an order at 4pm and it arrived the next day, now that's what I call service!!
Hi - just to say fabulous service - and thank you. Been using Dermalogica for nearly 15 years and used to buy it at highly inflated prices from my local Salon. It's only in the past four/five years that I've been buying on-line. Having only recently "found" Pure Beauty in the last six months - the website is easy to use, and ordering and subsequent delivery an absolute joy! And if I can just add a special thanks to the customer services dept who spent some time talking to my sister-in-law at Christmas - she wanted to buy vouchers - which Pure Beauty don't do - instead they somehow managed to credit my points account! As I said earlier - great service and thank you.
I just wanted to say I really enjoy shopping on your web site its really easy - delivery is always fantastic and fast, and when ever I have had a query its been responded too quickly! I have recommended pure beauty to my friends.
I have just received my order and wanted thank you for an excellent service and timing.
Hi, Fantastic Delivery service, was really shocked when it arrived on my desk less than 24 hours after ordering! Thank you.
Hi thanks for the very quick service on delivery very impressed keep up the good work be ordering again very soon.
My order arrived the next morning - unbeatable service and many thanks!
I was delighted with the service! ordered 4pm, despatched 4:30pm and arrived 2:30 next day.... to the wilds of northern ireland ! amazing!! it would have taken me longer to get around to going into town to replenish my supplies, and would have cost a good deal more, not to mention parking. plus all those lovely samples to play with. very pleased, thanks very much.
This is the first time I have used Pure Beauty. I am not a great fan of internet purchases but am pleased to say that I have been extremely satisfied with the service you have provided and would not hesitate to use you again.
Dear Pure Beauty Support Team, Thank you for your email. I must say I am VERY impressed with the speed and after sales care. I was totally surprised to receive my products today! I have been using another website to order my Dermalogica products and it has never been this efficient. Beside, your prices are more competitive and I absolutely love the idea of being able to choose my own samples. Thank you for the wonderful service and I will from now on order from you. Thank you.