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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi there, thank you very much for a speedy delivery package received in very good condition very pleased with items/packaging.
Just to say that I'm very impressed with the service, I ordered one day and received the goods the following, excellent! The gifts were for my daughter who already uses the site and will more than definitely be recommending you to others, thanks and a happy Christmas.
Excellent item, fast delivery and well packed thank you.
I just wanted to say thank you very much for the great service. I am very happy with the next day delivery. Will definitely use you again.
Many thanks once again parcel received on time, products great, a pleasure to deal with you a very efficient service.
Good prices, surprisingly generous with samples and wonderful delivery times. Many thanks, long may you rule!!!
Excellent service. Very fast delivery. Well packaged. Great products. Many thanks.
Hi, Just a quick email to say that I received your order and although I have bought Dermalogica products many times from your site and asked your advice I don't always leave feedback. I think your service is excellent. On just one occasion I had a problem with an incorrect item being sent as part of a bigger order & that was sorted out very quickly and easily. There is another website that I have purchased Dermalogica and some other products from and although I am 100% confident that their product is authentic, and their prices are slightly cheaper, they charge for P&P and do not carry the full range of Dermalogica products. They also do not provide expert advice and when there is a problem their customer service is not a patch on yours. Deliveries are a couple of days slower as well. So, I would like to say well done. I would happily recommend your website for quality of service, expert advice and quick, free P&P; as well as the Dermalogica product of course. Best wishes.
This is my first order and will definitely be ordering again from you. I am very impressed with the quick delivery and that the products are slightly cheaper than you can by in the salons. Also being given the choice of which samples you would like to receive is fab, as you don't get this when you by a product in the salon. Thank you.
THANK YOU ONCE AGAIN FOR AN EXCELLENT SERVICE, VERY PROMPT DELIVERY - SO GLAD I FOUND YOUR WEBSITE.
Hi, Just a note to say how impressed I am with your service and relieved to find a Dermalogica mail order company of your calibre. I had used a company in the north of England for about 10 years and was really concerned to find they no longer do mail order. I tried a company local to myself but that wasn't too good and I can assure you I will be placing my next Dermalogica with you although it won't be for several months. With many thanks once again.
I am so pleased with the service. my products always arrive very quicky and the free delivery is excellent, as well as the dermalogica samples. Keep up the good work!
Thank you very much for your prompt service, I received my order yesterday and I appreciated the free samples included. I will definitely be shopping with you again.
Received my order as promised. Excellent service and very quick delivery. Would, and have recommended your company to my friends and work colleagues. Thanks.
Hi, Just wanted to say thanks for such excellent service - very quick delivery and lots of free samples so I can try products before I buy. I will be using Pure Beauty for all my Dermalogica purchases from now on.