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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Sharon from West Midlands, United Kingdom on 04/12/2009
Hi there, thank you very much for a speedy delivery package received in very good condition very pleased with items/packaging.
Ruth from South Glamorgan, United Kingdom on 03/12/2009
Just to say that I'm very impressed with the service, I ordered one day and received the goods the following, excellent! The gifts were for my daughter who already uses the site and will more than definitely be recommending you to others, thanks and a happy Christmas.
Allan from Anglesey, United Kingdom on 03/12/2009
Excellent item, fast delivery and well packed thank you.
Denese from Kent, United Kingdom on 03/12/2009
I just wanted to say thank you very much for the great service. I am very happy with the next day delivery. Will definitely use you again.
Elizabeth from Yorkshire, United Kingdom on 30/11/2009
Many thanks once again parcel received on time, products great, a pleasure to deal with you a very efficient service.
Theresa from West Yorkshire, United Kingdom on 29/11/2009
Good prices, surprisingly generous with samples and wonderful delivery times. Many thanks, long may you rule!!!
Sarah from Noth Yorkshire, United Kingdom on 29/11/2009
Excellent service. Very fast delivery. Well packaged. Great products. Many thanks.
Christine from Middlesex, United Kingdom on 27/11/2009
Hi, Just a quick email to say that I received your order and although I have bought Dermalogica products many times from your site and asked your advice I don't always leave feedback. I think your service is excellent. On just one occasion I had a problem with an incorrect item being sent as part of a bigger order & that was sorted out very quickly and easily. There is another website that I have purchased Dermalogica and some other products from and although I am 100% confident that their product is authentic, and their prices are slightly cheaper, they charge for P&P and do not carry the full range of Dermalogica products. They also do not provide expert advice and when there is a problem their customer service is not a patch on yours. Deliveries are a couple of days slower as well. So, I would like to say well done. I would happily recommend your website for quality of service, expert advice and quick, free P&P; as well as the Dermalogica product of course. Best wishes.
Karen from Surrey, United Kingdom on 26/11/2009
This is my first order and will definitely be ordering again from you. I am very impressed with the quick delivery and that the products are slightly cheaper than you can by in the salons. Also being given the choice of which samples you would like to receive is fab, as you don't get this when you by a product in the salon. Thank you.
Susan from Somerset, United Kingdom on 26/11/2009
THANK YOU ONCE AGAIN FOR AN EXCELLENT SERVICE, VERY PROMPT DELIVERY - SO GLAD I FOUND YOUR WEBSITE.
Josephine from Hertfordshire, United Kingdom on 25/11/2009
Hi, Just a note to say how impressed I am with your service and relieved to find a Dermalogica mail order company of your calibre. I had used a company in the north of England for about 10 years and was really concerned to find they no longer do mail order. I tried a company local to myself but that wasn't too good and I can assure you I will be placing my next Dermalogica with you although it won't be for several months. With many thanks once again.
Rebecca from Hampshire, United Kingdom on 25/11/2009
I am so pleased with the service. my products always arrive very quicky and the free delivery is excellent, as well as the dermalogica samples. Keep up the good work!
Pamela from Suffolk, United Kingdom on 25/11/2009
Thank you very much for your prompt service, I received my order yesterday and I appreciated the free samples included. I will definitely be shopping with you again.
Lynn from Greater Manchester, United Kingdom on 24/11/2009
Received my order as promised. Excellent service and very quick delivery. Would, and have recommended your company to my friends and work colleagues. Thanks.
Syliva from Cheshire, United Kingdom on 24/11/2009
Hi, Just wanted to say thanks for such excellent service - very quick delivery and lots of free samples so I can try products before I buy. I will be using Pure Beauty for all my Dermalogica purchases from now on.