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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Wendy from Lincolnshire, United Kingdom on 09/10/2011
Fantastic service. Products arrived less than 24hrs after the order was placed.
Heather from North Lanarkshire, United Kingdom on 09/10/2011
Excellent service really quick delivery like how I can chose which sample products and you email updates. Have been [another site's] customer for years however their website is very slow and therefore will be using Pure Beauty going forward.
Joanne from Berkshire, United Kingdom on 07/10/2011
Hi Pure Beauty! Just wanted to let you know how impressed I am with your service. I usually order my Dermalogica products from [elsewhere] but have had several problems lately with long delivery times/wrong products sent etc. So thought I'd try someone new. I placed my order with you late Wednesday afternoon and items where delivered Thursday with lots of free samples....what a great service! Your website is easy to use and with the added bonus of loyalty points I will definitely be reordering from you guys next time. Wish I'd found your site sooner! With kindest regards.
Samantha from Hampshire, United Kingdom on 05/10/2011
I always use Pure Beauty for stocking up on Dermalogica products and can't fault the service - quick, excellent savings on RRP, a loyalty points scheme and free samples. Thank-you so much, keep up the good work!
Julie from County Durham, United Kingdom on 05/10/2011
I have left feedback on your facebook page!! All good - excellent products and customer service - will be using you for all my beauty products from now on - I love Dermalogica!! Will recommend to all my friends and relatives!! Many thanks.
A Rob from Wiltshire, United Kingdom on 04/10/2011
As in - do better than customer's expectations - you have (exceptional). Because: (1) not only have I received my single article the following day(!), it was beautifully boxed - I wish the box could be returned for use in future, but it will be recycled; (2) and someone in the Despatch department has taken the trouble to look at what I've ordered (Barrier Repair) and put in some samples suitable for my skin type ie Ultra Calming or similar...Your website is easy to use for someone who is a typist and not a computer wonderkid............All in all, then, Thank You!
Ceadra from Aberdeenshire, United Kingdom on 03/10/2011
Hello, I just wanted to let you know that being a first time user of your shop, I am delighted with the service which was quick and the product which is just as described. I have saved your details and will certainly not hesitate to use again. With kind regards.
Salvatore from Hampshire, United Kingdom on 03/10/2011
Hello, Delighted with the service - quick delivery, good product and great price. Looking forward to shop with you again.
Klara from Lonodon, United Kingdom on 03/10/2011
Hello, This is just to say thanks for the speedy & efficient delivery of my recently purchased item! I had ordered on a Tuesday night and by the Thursday afternoon had received the package including some very welcome testers. Well done.
Pamela from East Lothian, United Kingdom on 03/10/2011
Hi, I ordered Dermalogica face cream on Thursday and it was with me on Saturday. The item was in great condition because it had been packed so well. Excellent service and competitive price. I will use you again.
Moira from Suffolk, United Kingdom on 01/10/2011
I was very pleased with how easy it was to order and how quick the goods arrived. Thank you for your quick service.
Hannah from Buckinghamshire, United Kingdom on 30/09/2011
Dear Pure Beauty Support Team, I would just like to say thank you for excellent service - superfast delivery makes happy customers! Many thanks.
Tracy from Surrey, United Kingdom on 30/09/2011
Very good service - thank you.
Margaret from Merseyside, United Kingdom on 28/09/2011
Exceptional service, speedy delivery all within timescale at acceptable cost.
Debbie from Hertfordshire, United Kingdom on 23/09/2011
This is the first time I have ordered from your company and I would definitely order from you again. Very speedy delivery, excellent service.