We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hello, I just wanted to drop you a brief email to compliment you on delivering such an excellent online buying experience. I placed my order about three hours ago and have already had an email to confirm my order is being shipped today - really impressive! I've shopped online with you a few times now to buy Dermalogica products as you're one of the most competitively priced, quick to deliver and the free samples allow me to try new products. I have worked in online marketing for around 7 years and Pure Beauty is one of those companies I've come across who always get things right - you clearly go the extra mile. Keep up the great work!
Super efficient service.
Hello, I have just placed my first order with yourselves, and I am thrilled. Fantastic prices, next day delivery, pick your own samples.... I am a convert, and will certainly be using you again. People are so quick to report bad service, but you have been the best online company I have used in quite some time, and felt I had to pass on my thanks.
As always fantastic service and fantastic prices. Thanks.
Thank you for the speedy way you dealt with my order. The little book of products has been very useful with my daughter already making a list of must haves. Will definately recommend your company to others. Thank you also for the samples.
I just wanted to write to let you know that yet again, your service is outstanding. I ordered my Dermalogica products in the middle of an afternoon and they arrived first thing the following morning.
Excellent service as always from start to finish. Easy and hassle free website to use.
Received my order this morning Special Delivery. As usual I have received excellent service from yourselves. So efficient and so much cheaper...Would not buy my products from anywhere else. Thankyou once again.
Thank you for such great service - I ordered everything yesterday afternoon and it arrived today - excellent.
A++++ Service! Absolutely loved your service - so happy with the products and the service I've received. Thank you! :-)
HI Pure Beauty, I have always ordered my Dermalogica products via your web site and once again I have received an efficient and reliable service. The products are fantastic and thanks for the samples which are great! Well done Pure Beauty.
Just a quick email to say how pleased have been with your service for a while now. My skin has always been a problem, adult acne on top of the most sensitive skin in the universe! I've been on medication for years but last year my GP took me off this and my skin went wild. I tried all sorts of expensive high st products but it just seemed to get worse. A beauty therapist I work with recommended your products and I've been hooked ever since. My skin is amazing and as your info on each product on your site is so well written I've been able to choose correctly for my skin and make little adjustments to my routine. I recently ran out of products on a business trip and had to purchase from the high street - how expensive??? Never again. I love your site, love your prices and love your fast reliable professional service. I'm a customer for life. Thank you.
Dear Pure-Beauty Support Team, I have placed my order on Monday lunch time and I have received it Tuesday morning. That is incredibly fast shipping - THANK YOU so much. I love the samples. You will definitely get my business again!
Great service, as always. Craig, thanks for advice on products prior to purchase.
Hi, I'd like to let you know how much I appreciate such excellent service from your wonderful company! Every time I've placed an order I've always received it promptly the next day - always reliable. I'm so pleased with the products but being able to choose samples each time is a great advantage - they're really handy for weekends away! I tried another company once that was a little cheaper but the service wasn't nearly as good with poor delivery times so I will never use anyone other than Pure Beauty again. So thank you. Best wishes.