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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Christine from Co. Durham, United Kingdom on 20/11/2012
I received my order very quickly, just as described and free samples welcome. Will definitely shop with you again.
Shirley from Lancashire, United Kingdom on 19/11/2012
Thank you for very prompt delivery of my order which I received today along with free samples. Very good service.
Rebecca from West Midlands, United Kingdom on 19/11/2012
Thank you Pure-Beauty for another amazing product and your fabulous service!
Jayne from Leicestershire, United Kingdom on 18/11/2012
I received my order this morning, thank you. As usual your prompt delivery is something that I wish other companies would adhere to, many thanks again.
Gill from Suffolk, United Kingdom on 17/11/2012
Once again a superb service, couldn't believe that I received my items within 2 days and to my new address in Suffolk. Thank you once again.
Marianne from Norfolk, United Kingdom on 16/11/2012
My first order placed with yourselves and received next day, fantastic service will definitely use again and would recommend. Thank you Pure Beauty!
Louise from Newark, United Kingdom on 16/11/2012
I love this company another very quickly delivered order, cannot recommend Pure Beauty enough.
Jayne from Kent, United Kingdom on 15/11/2012
Many thanks for the order received today. Your service was very prompt and the web site was easy to use. I will be using your web site again. Many thanks.
Nicola from Gloucestershire, United Kingdom on 14/11/2012
I have been using your web site for a while now having switched from [another website] and would like to say you are reliable with a speedy delivery which is unheard of with most we sites. I am a busy person and when I run out of a product I just want it delivered quickly and free of charge and you live up to these expectations. I love the free samples which gives me the chance to try new products and the points are a useful addition. Thank you for providing an exceptional service which I could compare favourably to John Lewis. I feel I can trust your web site to deliver good prices and quality products. I am a huge fan of Dermalogica and have been using it for 10 years plus. Thank you.
June from Lancashire, United Kingdom on 13/11/2012
Just wanted to let you know that I was delighted with the speed at which my last order arrived.I only ordered the product on Wednesday afternoon and it arrived first thing Thursday morning. When I have ordered previously, they have always arrived quickly, but this order was exceptionally fast. Incidentally, I shall be putting in a review regarding a previous order.
Christine from Cambridgeshire, United Kingdom on 11/11/2012
Excellent service as usual. Ordered and delivered within 2 days. Couldn't ask for better service. Product I know is excellent have used this before and just wanted small version to take on holiday. Superb.
Denise from London, United Kingdom on 10/11/2012
I just placed another order and received prompt service fantastic delivery and free samples. Pure Beauty is a great site.
Clare from Somerset, United Kingdom on 09/11/2012
Just some feedback to say how good your service is. Orders are always followed up with prompt e-mails tracking the progress of an order and its completion and the goods arrive the next day. Also clear explanation of how the points system works. Your system is efficient and clear.  Best wishes.
Patrick from Cornwall, United Kingdom on 08/11/2012
Don't/won't do Facebook but, yet again, I just love how you can log an order online one morning and get it perfectly the following one - at the opposite end of the country. The system is just so efficient and effective, you (and to an extent Royal Mail) should be congratulated. Quite brilliant, well done...
Joanna from Norfolk, United Kingdom on 07/11/2012
Hi Pure Beauty, Just to say thank you very much for my last order received within 24 hours. It was for my daughter who is due to go back to University and we needed the order to arrive before she returned this weekend. Thank you also for the free gifts. These were much appreciated and will be used.