Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Anna from West Sussex, United Kingdom (22/12/2012)

'Thanks for a very prompt service during the Xmas season, my goods arrived 8am Saturday morning! A credit to your supply chain and Royal Mail.'

Cynthia from South Yorkshire, United Kingdom (21/12/2012)

'I always receive excellent service. Top products. I can't see how you can do anything to make pure-beauty any better, I can not fault it and would recommend it to anyone.'

Halina from Hampshire, United Kingdom (21/12/2012)

'I placed my order for my teenage son the afternoon of the 19th December (having asked him last week if he needed anything before Christmas arrived - no he said) having been awakened by frantic knocking on my bedroom door yesterday morning. Last night I received an e-mail saying the goods has already been despatched. They arrived by 3.00pm today. Amazingly efficient service given the time of year and very much appreciated by both myself and my son. Although he only has a few minor blemishes he finds the Clean Start Brighten Up improves both the look and condition of his skin and therefore helps with his self confidence.Very impressed all round. Happy Christmas and New Year to you all.'

Gill from Suffolk, United Kingdom (20/12/2012)

'Once again an excellent service, only wish that other companies on the websites are as efficient as yourselves. Well done.'

Ann from Buckinghamshire, United Kingdom (19/12/2012)

'Delighted to say my order has arrived first thing this morning. A big thank you to Craig who is very & knowledgeable and courteous. Wishing you all a very Merry Christmas and a Happy, Healthy and Prosperus New Year. Keep up the good work. Kind Regards.'

Pauline from Essex, United Kingdom (18/12/2012)

'Just to say thank you.You never cease to amaze me! I only ordered my products yesterday afternoon and they arrived this morning along with some lovely free samples,and as usual carefully packed. Merry Christmas and a Happy New Year to you all at Pure Beauty.'

Maureen from Worcestershire, United Kingdom (17/12/2012)

'Very impressed by your efficiency, keeping me informed of the orders progress and swiftness of dispatch.'

Patricia from Isles of Scilly, United Kingdom (16/12/2012)

'Hi - just to say thank you so much for the extremely quick delivery. I ordered yesterday as I live on the Isles of Scilly thought it would be at least a couple of days and it arrived this morning. Thank you to you and Royal Mail for such a great service.'

Sheila from Kent, United Kingdom (15/12/2012)

'Good afternoon, I have just received my first order of Dermalogica from the pure-beauty website and have been absolutely delighted with the service I received; I placed the order on Monday and my products were delivered early Tuesday morning. To my surprise I also received a couple of "gifts with purchase" which is a nice pre-Christmas treat. I will definitely be recommending your website to friends and family and will be back with my next order in the not too distant future. Thanks again for the excellent service!'

Sharon from Essex, United Kingdom (14/12/2012)

'Hi, As usual, your service is second to none. I ordered the Dermalogica Ultra Calming Cleanser - it was being delivered within two days (bearing in mind postage was free), along with four free sachet samples of other Dermalogica products. Now that is what I call efficient and great customer services. Many thanks to the team at Pure Beauty.'

Anne from The Highlands, United Kingdom (14/12/2012)

'My order arrived yesterday morning - than you for the prompt service much appreciated.'

Julie from Berkshire, United Kingdom (13/12/2012)

'My order came through nice and quick and the products were well package. I just love the samples as they are so helpful in deciding on a product. Eye creams don't seem to have any effect on me but the Age Smart is a star! Thanks again.'

Hazel from London, United Kingdom (12/12/2012)

'Fantastic service again ... love the free samples and rapid delivery. I honestly will not be buying my Dermalogica from anywhere else in future. Thanks!'

Hilary from East Yorkshire, United Kingdom (11/12/2012)

'Very please with items which are Xmas presents for my daughter and granddaughter who already use these products. Very happy with delivery times and I will definitely buy again and recommend you to friends and family, thank you.'

Michaela from Surrey, United Kingdom (10/12/2012)

'I am writing to let you know how happy I am with your company. Your prices are very good and speed of delivery is brilliant. I have always been incredibly happy with your services and I wish more companies were like yours. And I love the free samples which you always add even when not requested. It is such a beautiful touch and it helps me to test new products or use the small samples when I travel. I am your customer for life. Thank you very much, Merry Christmas and a very prosperous New Year!'

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