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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Julie from Cumbria, United Kingdom on 29/12/2012
Nothing new from me, I think Pure Beauty are brilliant, I buy all my daughter's dermalogica beauty treatments from you. Great, extremely easy to use website, prompt, excellent customer service when required, returns (which occurred because of my error), dealt with fast and efficiently, deliveries very quick and packaging excellent, all round excellence in fact, please give yourselves a pat on the back. I have in the past recommended you to my friends and colleagues who are all equally delighted. Merry Christmas and all the very best for 2013, long may you Reign.
Teresa from South Yorkshire, United Kingdom on 28/12/2012
Hello, This is the first time I have shopped with Pure Beauty and I will certainly be making a return visit! The site was easy to use, simple to place an order and very speedy on delivery. Full marks as far as I am concerned, so thank you very much! Have a Happy Christmas!
Aurelie from Essex, United Kingdom on 27/12/2012
Many thanks again, the order arrived very quickly despite the time of the year! Merry Xmas and best wishes for 2013!
Dawn from Staffordshire, United Kingdom on 24/12/2012
Wow! what a wonderful web site great products, great samples, and great service I am completely hooked on these products thank you.
Cheryl from Hampshire, United Kingdom on 23/12/2012
Absolutely brilliant web site, will be ordering again soon! Delivered within 3 days, packaged well & fab free samples!!!! Excellent! Thank you Pure Beauty!!
Anna from West Sussex, United Kingdom on 22/12/2012
Thanks for a very prompt service during the Xmas season, my goods arrived 8am Saturday morning! A credit to your supply chain and Royal Mail.
Cynthia from South Yorkshire, United Kingdom on 21/12/2012
I always receive excellent service. Top products. I can't see how you can do anything to make pure-beauty any better, I can not fault it and would recommend it to anyone.
Halina from Hampshire, United Kingdom on 21/12/2012
I placed my order for my teenage son the afternoon of the 19th December (having asked him last week if he needed anything before Christmas arrived - no he said) having been awakened by frantic knocking on my bedroom door yesterday morning. Last night I received an e-mail saying the goods has already been despatched. They arrived by 3.00pm today. Amazingly efficient service given the time of year and very much appreciated by both myself and my son. Although he only has a few minor blemishes he finds the Clean Start Brighten Up improves both the look and condition of his skin and therefore helps with his self confidence.Very impressed all round. Happy Christmas and New Year to you all.
Gill from Suffolk, United Kingdom on 20/12/2012
Once again an excellent service, only wish that other companies on the websites are as efficient as yourselves. Well done.
Ann from Buckinghamshire, United Kingdom on 19/12/2012
Delighted to say my order has arrived first thing this morning. A big thank you to Craig who is very & knowledgeable and courteous. Wishing you all a very Merry Christmas and a Happy, Healthy and Prosperus New Year. Keep up the good work. Kind Regards.
Pauline from Essex, United Kingdom on 18/12/2012
Just to say thank you.You never cease to amaze me! I only ordered my products yesterday afternoon and they arrived this morning along with some lovely free samples,and as usual carefully packed. Merry Christmas and a Happy New Year to you all at Pure Beauty.
Maureen from Worcestershire, United Kingdom on 17/12/2012
Very impressed by your efficiency, keeping me informed of the orders progress and swiftness of dispatch.
Patricia from Isles of Scilly, United Kingdom on 16/12/2012
Hi - just to say thank you so much for the extremely quick delivery. I ordered yesterday as I live on the Isles of Scilly thought it would be at least a couple of days and it arrived this morning. Thank you to you and Royal Mail for such a great service.
Sheila from Kent, United Kingdom on 15/12/2012
Good afternoon, I have just received my first order of Dermalogica from the pure-beauty website and have been absolutely delighted with the service I received; I placed the order on Monday and my products were delivered early Tuesday morning. To my surprise I also received a couple of "gifts with purchase" which is a nice pre-Christmas treat. I will definitely be recommending your website to friends and family and will be back with my next order in the not too distant future. Thanks again for the excellent service!
Sharon from Essex, United Kingdom on 14/12/2012
Hi, As usual, your service is second to none. I ordered the Dermalogica Ultra Calming Cleanser - it was being delivered within two days (bearing in mind postage was free), along with four free sachet samples of other Dermalogica products. Now that is what I call efficient and great customer services. Many thanks to the team at Pure Beauty.