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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Katy from Suffolk, United Kingdom on 04/12/2012
Hi, I just wanted to thank you for a great service. Last week I was feeling a little fed up and the cold weather was starting to take its toll on my skin. I placed an order late Thursday evening and was thrilled when a parcel of joy arrived Saturday morning, all my products parcelled perfectly, with my lovely little samples too. I couldn't wait to get using my goodies. Your on line order service is so easy to use, the site is really well laid out and the amount of information you provide on each product is great. Your prices are amazing!! I am a massage therapist and have highly recommend you to a few of my clients. I really can not rate your service enough. The samples and reward service are a fab idea and certainly make me want to remain a loyal customer. Thanks again.
Barbara from Hampshire, United Kingdom on 02/12/2012
My order has just arrived. What a very pleasant surprise to find that not only was there what I ordered but multiple free gifts too! Thank you.
Darshna from London, United Kingdom on 01/12/2012
Hi, I am not on Facebook and don't want to be but thought I would send you some feedback this way as I have been a customer for a little while now and have to say that your service is just the best. I have never had any trouble with an order and it always arrives earlier that I expect or get from other on on line companies. I love trying new products via your free sample service and I love getting an offer every week through the newsletter. Dermalogica is a fantastic product anyway so am a big fan but thought I'd let you know that I am also a big fan of your company and how easy and trouble free you make shopping on line. Many thanks.
Stacey from East Yorkshire, United Kingdom on 30/11/2012
Hi there. I just wanted to say a huge thank you to your team. I ordered first thing yesterday morning. You kept me up to date with the process, it came today with samples (which as far as I'm aware, no other company offers) packaged securely. Extremely happy with your company. It's the first time I've used your website but it wont be the last. Thank you for a lovely transaction. Will be telling friends about you.
Amy from London, United Kingdom on 29/11/2012
Hi, Just wanted to say that I am once again extremely impressed with the service! I ordered my products on Tuesday afternoon and they arrived today! I have used pure beauty 3 times now and every time service and products have been excellent! Thanks!
Sally from Cornwall, United Kingdom on 28/11/2012
Good afternoon, I have just received another order from you. As always, your website and service were faultless. It is a pleasure doing business with such a professional and reliable company - please don't change anything you are doing as it is all perfect.
Pauline from Essex, United Kingdom on 28/11/2012
Hi! just to say thank you for your great service and my extras rec'd this morning.
Lynda from Kent, United Kingdom on 28/11/2012
Only ordered goods on 24 November but received this morning. Brilliant service as always. I only use your site to buy Christmas presents for my daughter-in-law but have never had a problem. There are always some added extras for me too! Thank you.
Fiona from Wigtownshire, United Kingdom on 26/11/2012
Received my order today less than 24 hours after placing it. Beautifully packaged, free delivery, that's what I call first class service!
Debbie from Nottinghamshire, United Kingdom on 25/11/2012
I would just like to say a big thank you for my order which arrived this morning. The service you have provided has been great and I will not hesitate in using you again for my other Dermalogica products that I use.
Katharine from London, United Kingdom on 24/11/2012
Very pleased with delivery, quick as always. Was great to get extra product and free samples.
Jill from Lancashire, United Kingdom on 24/11/2012
Would like to say that the order arrived very promptly less than 24 hours and everything was excellent.
Elizabeth from West Yorkshire, United Kingdom on 23/11/2012
Excellent service - the best prices and super fast delivery. I never look at any other site for Dermalogica!
James from Co. Durham, United Kingdom on 22/11/2012
I just want to say thank you once again for a superb, expeditious service. Your company is a pleasure to deal with.
Claire from West Midlands, United Kingdom on 21/11/2012
Hi, I would just like to thank you for your very prompt (next day) delivery and for your competitive prices. I will certainly be ordering from you again. Many thanks.