We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I am writing to let you know how happy I am with your company. Your prices are very good and speed of delivery is brilliant. I have always been incredibly happy with your services and I wish more companies were like yours. And I love the free samples which you always add even when not requested. It is such a beautiful touch and it helps me to test new products or use the small samples when I travel. I am your customer for life. Thank you very much, Merry Christmas and a very prosperous New Year!
Hi, Congratulations on a really great service. I placed my order on line which was simple and straightforward and within a couple of days the goods were delivered. Not only a really good product but exceptional delivery service too. Many thanks.
I have just received my parcel and I wanted to give some feedback on how impressed I am with the service. Ordering was quick and simple and my parcel arrived next day - I am a very happy customer and will certainly be buying my products from you in the future, as well as recommending you to my friends. Many thanks.
This is the first time I have used Pure Beauty and I am really impressed! Excellent website which was very easy to use, competitive prices, samples are brilliant, and delivered in 1 day. I will definitely be recommending to friends...to buy their dermalogica products! Very happy customer. Thank you.
Many thanks for mega prompt delivery of our order.
Extremely swift service - my parcel arrived today just 24 hours after I placed the order. Excellent, thank you!
I am very, very pleased with the delivery service you have provided over the past few years, and your excellent customer service! Well done.
Hi, I just wanted to thank you for a great service. Last week I was feeling a little fed up and the cold weather was starting to take its toll on my skin. I placed an order late Thursday evening and was thrilled when a parcel of joy arrived Saturday morning, all my products parcelled perfectly, with my lovely little samples too. I couldn't wait to get using my goodies. Your on line order service is so easy to use, the site is really well laid out and the amount of information you provide on each product is great. Your prices are amazing!! I am a massage therapist and have highly recommend you to a few of my clients. I really can not rate your service enough. The samples and reward service are a fab idea and certainly make me want to remain a loyal customer. Thanks again.
My order has just arrived. What a very pleasant surprise to find that not only was there what I ordered but multiple free gifts too! Thank you.
Hi, I am not on Facebook and don't want to be but thought I would send you some feedback this way as I have been a customer for a little while now and have to say that your service is just the best. I have never had any trouble with an order and it always arrives earlier that I expect or get from other on on line companies. I love trying new products via your free sample service and I love getting an offer every week through the newsletter. Dermalogica is a fantastic product anyway so am a big fan but thought I'd let you know that I am also a big fan of your company and how easy and trouble free you make shopping on line. Many thanks.
Hi there. I just wanted to say a huge thank you to your team. I ordered first thing yesterday morning. You kept me up to date with the process, it came today with samples (which as far as I'm aware, no other company offers) packaged securely. Extremely happy with your company. It's the first time I've used your website but it wont be the last. Thank you for a lovely transaction. Will be telling friends about you.
Hi, Just wanted to say that I am once again extremely impressed with the service! I ordered my products on Tuesday afternoon and they arrived today! I have used pure beauty 3 times now and every time service and products have been excellent! Thanks!
Good afternoon, I have just received another order from you. As always, your website and service were faultless. It is a pleasure doing business with such a professional and reliable company - please don't change anything you are doing as it is all perfect.
Hi! just to say thank you for your great service and my extras rec'd this morning.
Only ordered goods on 24 November but received this morning. Brilliant service as always. I only use your site to buy Christmas presents for my daughter-in-law but have never had a problem. There are always some added extras for me too! Thank you.