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Home | Customer Testimonials

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

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We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Natalie from Surrey, United Kingdom on 12/08/2007
It was really just to say that Im very impressed with your service and will be recommending you to my friends as they also use dermalogica products. Thank you again, and will continue to use your web site from now on.
Sarah from Oxfordshire, United Kingdom on 10/08/2007
Hi thank you for such prompt service, I put my order in at 0800 one morning and received the order at 0800 the next day! Thanks again.
Gill from Nottinghamshire, United Kingdom on 09/08/2007
I found your website really easy to use, I have been using the product I ordered for a couple of years now and your prices were very competitive. My order arrived within a few working days. So I am very happy with your service and will definitely order from you again.
Kathryn from Lancashire, United Kingdom on 09/08/2007
I received the product and am happy with the service which I will use again.
Amanda from County Durham, United Kingdom on 08/08/2007
I am extremely happy with your service and fast delivery of items. I have been using dermalogica products for some time, but find sourcing them difficult. I will buy from you in future.
Emma from London, United Kingdom on 26/07/2007
I would like to thank you for your speedy delivery of my products. Thanks again, I will be sure to buy from you in the future.
Lynda from Derbyshire, United Kingdom on 26/07/2007
My products arrived the very next day, most impressed. I usually buy my Dermalogica products from my local beauty salon or I do try to stock up when I go to America. I did actually buy my last lot from Purebeauty - Henderson in Las Vegas in May. I actually spent $417.44 and put an extra $117.oo on my credit card which on my return amounted to around £61.00. Last year I spent another large amount from a Hotel in Atlantic City cannot remember though if it was Purebeauty!! I will from now on be certainly buying from you instead on having to wait for my holidays and having to search to see if I can find the product anywhere. Will certainly be buying from you again.
Joanne from London, United Kingdom on 26/07/2007
I received my order 1 day after placing the order which I was really pleased about. There were also samples included suitable for my skin type. Packaging was excellent. Thank you. I have just started ordering from you as I was unhappy with my previous on-line supplier, and am very happy with you!
Nadia from Kent, United Kingdom on 23/07/2007
I would just like to write and say thank you to a great Web-Site and excellent delivery service. I used your internet site about a week ago and found it very interesting. There was everything I needed to know about the products I regularly use and at a discounted price, who could ask for more! I religiously use my Dermalogica every day and night because I had problem skin, and have found that the products I use have controlled and sorted them out. The products I use every day are the Dermal Clay Cleanser, Skin Prep Scrub, Multi Active Toner, Oil Free Matt Block and at night the Medicated Clearing Gel which was my first order with you. I was normally buying these products from my Beautician, who would charge me a lot of money for these products, and I would never receive any samples from her I found this an added bonus with you. Since seeing your web-site I know where I will be buying them from now! Once again thank you for a great service and I cant wait to place my next order with you!
Vikki from London, United Kingdom on 09/07/2007
Just wanted to say thank you for my products which are great. You provide a wonderful, fast, efficient service and I will be buying all my Dermalogica products from you in the future.
Dinah from London, United Kingdom on 05/07/2007
Dear Pure Beauty, thank you very much, my order has arrived. This is the first time I have purchased products from you and are very impressed. I would not hesitate to recommend it to my friends!
Lindsay from Glasgow, United Kingdom on 04/07/2007
just writing to thank you for your great customer service and speedy delivery. It took one day for my products to arrive and I was delighted to receive them so quickly. Thanks once again.
Sally-Ann from Essex, United Kingdom on 01/01/2007
Will definitely be purchasing some more products soon. Cannot believe how good the service is and love the samples that come with it. Well done - keep up the good work.
Louise from Shropshire, United Kingdom on 01/01/2007
I first discovered Pure Beauty when trying to place a Dermalogica order with my regular supplier; they did not have the stock I required.I looked through the Pure Beauty web site, which I found very easy to use. I was having problems with my skin at the time and found the information on the product selection very very helpful. I decided to try the Ultra Calming Cleanser, and gentle soothing booster. After a couple of weeks my skin dramatically improved.I have just placed my second order for the micro exfoliant.I had a query as to the status of my order so I sent an email asking if everything was ok. I had a response within half an hour, explaining everything was as it should be and they would send me an update asap.This was done and my goods were received within 36 hours of the order being placed.I was amazed at the incredibly high level of customer service shown. I have recommended the web site to all the friend that use dermalogica.I have never come across a site that has such a wide variety at very competitive prices, fantastic delivery time (great packaging), and amazing service.I will continue to use your for all my dermalogica needs.Thank you.
Annette from Kent, United Kingdom on 01/01/2007
I'd like you to know that you are truly and utterly fabulous! I am a real fan of ignoring Ebay for my dermalogica purchases now, purely for the pleasure of dealing with you lot... packaging is great, you always pop in some treats and service is truly fantastic! THANK YOU!

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