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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Lindsay from Glasgow, United Kingdom on 04/07/2007
just writing to thank you for your great customer service and speedy delivery. It took one day for my products to arrive and I was delighted to receive them so quickly. Thanks once again.
Sally-Ann from Essex, United Kingdom on 01/01/2007
Will definitely be purchasing some more products soon. Cannot believe how good the service is and love the samples that come with it. Well done - keep up the good work.
Louise from Shropshire, United Kingdom on 01/01/2007
I first discovered Pure Beauty when trying to place a Dermalogica order with my regular supplier; they did not have the stock I required.I looked through the Pure Beauty web site, which I found very easy to use. I was having problems with my skin at the time and found the information on the product selection very very helpful. I decided to try the Ultra Calming Cleanser, and gentle soothing booster. After a couple of weeks my skin dramatically improved.I have just placed my second order for the micro exfoliant.I had a query as to the status of my order so I sent an email asking if everything was ok. I had a response within half an hour, explaining everything was as it should be and they would send me an update asap.This was done and my goods were received within 36 hours of the order being placed.I was amazed at the incredibly high level of customer service shown. I have recommended the web site to all the friend that use dermalogica.I have never come across a site that has such a wide variety at very competitive prices, fantastic delivery time (great packaging), and amazing service.I will continue to use your for all my dermalogica needs.Thank you.
Annette from Kent, United Kingdom on 01/01/2007
I'd like you to know that you are truly and utterly fabulous! I am a real fan of ignoring Ebay for my dermalogica purchases now, purely for the pleasure of dealing with you lot... packaging is great, you always pop in some treats and service is truly fantastic! THANK YOU!
Emma from Aylesbury, United Kingdom on 01/01/2007
Faultless service, lightening quick delivery ... I wish all aspects of shopping were as pleasurable and painless as shopping with!
Alex from Hampshire, United Kingdom on 01/01/2007
I just wanted to say thankyou for your extra quick delivery and the brilliant free samples. I didn't know how to select my own samples, but the ones you sent have inspired me to spend more money!
Jade from Wolverhampton, United Kingdom on 01/01/2007
I am extremely impressed with both the competitive pricing and incredible speed at which my order arrived! I will definitely be ordering from you again, and recommending you to friends and family.
Adrian from London, United Kingdom on 01/01/2007
Today I received my order. Thank you for the quick and smooth despatch of my products. Appreciate the quick , efficient service. Thank you.
Susan from Hampshire, United Kingdom on 01/01/2007
Excellant products, my first experiance of shopping online and was very impressed with how this company dealt with my order. Very quick delivery, would certainly recommend to friends.
Mo from Hampshire, United Kingdom on 01/01/2007
Very impressed with service, ordered one day, delivered the next. Well done! I will use you again.
Michelle from Buckinghamshire, United Kingdom on 01/01/2007
Thank you. Excellent service and very,very quick! Many thanks.
Helen from Surrey, United Kingdom on 01/01/2007
I wanted to add a comment on your website, so I thought I would email you. I only ordered my products yesterday and it came today, I'm very impressed by the service and will definitely order from you again.
Julie from Hampshire, United Kingdom on 01/01/2007
What with working more hours than necessary these days, I found Pure Beauty to be a fantastically easy website to use. The products are first class as was the delivery. I really was impressed with the next day postage. I'll definitely use you again. Well done.
Kerry from Devon, United Kingdom on 01/01/2007
Thank you for the email. I was very pleased with both the products and the speed and efficiency of service. I will definitely be using you again soon
Alison from Derbyshire, United Kingdom on 01/01/2007
The product in question 'special cleansing gel' I have used before so I am very happy with that. As regards your service I am over the moon with the service I received. I ordered on Friday lunch-time and my order was delivered before 10am on the Saturday morning. I couldn't have wished for a better service and the prices are so much better than the beauty salons I have had to buy from before.Please keep up the good work and I shall DEFINITELY be ordering from yourselves whenever I run out of Dermalogica again.Thank you once again.