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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Clare from Surrey, United Kingdom on 29/11/2007
Main feedback is that I am very impressed with the speed and efficiency of Pure Beauty - I placed the order on Sunday and the products arrived on Tuesday, this is very impressive. I will definitely use the service again.
Cathy from Hampshire, United Kingdom on 28/11/2007
To say I am impressed is an understatement. I received my Dermologica today barely twenty four hours after ordering it. I will certainly recommend you to my friends!
Wendy from Avon, United Kingdom on 19/11/2007
Thank you for your excellent service. I have been very impressed by many aspects of your company. Firstly, your competitive prices have to be the best on the market. I was also delighted that I received the Dermalogica 'Smooth,Polish,Glow' package, which was more than I anticipated. Secondly, the offer of free samples is a real incentive to order more products. It gives me a chance to try the product before ordering. Thirdly, delivery was very fast. Fourthly, communication with your company is excellent - when I wanted to check the status of my order I got a reply within half a day. Receiving a follow-up mail is also an incentive to keep ordering with you. I will certainly be ordering from you again & recommending you to friends. Thank you.
Angela from Denbighshire, United Kingdom on 18/11/2007
Hi just wanted to email to say thank you and let you know how impressed I am by your service. It was the first time Ive shopped with you and it certainly wont be the last if my first experience with you is how it always is, so once again thank you for a great service.
Judith from Cleveland, United Kingdom on 17/11/2007
Many thanks for your prompt attention to my order. What a good service, received goods this morning.
Tracy from Cambridgeshire, United Kingdom on 16/11/2007
Just a quick mail to say thanks for the fantastic service! I was slightly nervous about ordering on line from a non high street name but it was completely unwarranted. Thanks again.
Jackie from Shropshire, United Kingdom on 15/11/2007
Thank you for my first order - great prices, very quickly delivered, attractive/easy to use website & great products. Much appreciated.
Ann from South Glamorgan, United Kingdom on 14/11/2007
I can't fault your service. I will continue to use you for all my dermologica products.
Tracy from Surrey, United Kingdom on 13/11/2007
This is the first time i have shopped with your company and would like to say thank you. To everyone involved with my order. You have an efficient team.
Rachel from Warwickshire, United Kingdom on 08/11/2007
What excellent service. I will certainly be using your site again!
Elizabeth from London, United Kingdom on 06/11/2007
Great service - very fast and efficient and great prices!
Sharon from Bedfordshire, United Kingdom on 05/11/2007
I would just like to say that I find your service to be of a very high standard. The speed of delivery is first class! The way the company keeps the customer informed of their delivery is also very efficient and helpful. I found Pure Beauty while searching for an online company to purchase Dermalogica and I am glad that I choose this company.
Nicola from Kinross, United Kingdom on 30/10/2007
It has taken me nearly 30 odd years to find the right skincare products for me along with a truly organised company that can deliver them. Your service at Pure Beauty is second to none and I was delighted to receive my order so promptly, even though there had been a Postal strike. Having searched through the internet for the Dermalogica range, Pure Beauty definitely has the most competitive and thorough price list. Thank you so much for your excellent service.
Tereza from Warwickshire, United Kingdom on 30/10/2007
What can I say? The service has been impeccable, despite the PO strike, you resent my order without question. Product & samples are good, I just wish they had trial sizes for sale too.
Jana from Surrey, United Kingdom on 29/10/2007
Very happy with using Pure Beauty - very competitive prices & very helpful staff when queries arise. Will definitely use you guys AGAIN!!! Thanks.