We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
An excellent service as normal. I am a very happy customer and will continue to use your services in the future. I have recommended your website to a lot of my friends, and family, they were all amazed by your prices and happy to use your services. Many thanks.
Main feedback is that I am very impressed with the speed and efficiency of Pure Beauty - I placed the order on Sunday and the products arrived on Tuesday, this is very impressive. I will definitely use the service again.
To say I am impressed is an understatement. I received my Dermologica today barely twenty four hours after ordering it. I will certainly recommend you to my friends!
Thank you for your excellent service. I have been very impressed by many aspects of your company. Firstly, your competitive prices have to be the best on the market. I was also delighted that I received the Dermalogica 'Smooth,Polish,Glow' package, which was more than I anticipated. Secondly, the offer of free samples is a real incentive to order more products. It gives me a chance to try the product before ordering. Thirdly, delivery was very fast. Fourthly, communication with your company is excellent - when I wanted to check the status of my order I got a reply within half a day. Receiving a follow-up mail is also an incentive to keep ordering with you. I will certainly be ordering from you again & recommending you to friends. Thank you.
Hi just wanted to email to say thank you and let you know how impressed I am by your service. It was the first time I’ve shopped with you and it certainly won’t be the last if my first experience with you is how it always is, so once again thank you for a great service.
Many thanks for your prompt attention to my order. What a good service, received goods this morning.
Just a quick mail to say thanks for the fantastic service! I was slightly nervous about ordering on line from a non high street name but it was completely unwarranted. Thanks again.
Thank you for my first order - great prices, very quickly delivered, attractive/easy to use website & great products. Much appreciated.
I can't fault your service. I will continue to use you for all my dermologica products.
This is the first time i have shopped with your company and would like to say thank you. To everyone involved with my order. You have an efficient team.
What excellent service. I will certainly be using your site again!
Great service - very fast and efficient and great prices!
I would just like to say that I find your service to be of a very high standard. The speed of delivery is first class! The way the company keeps the customer informed of their delivery is also very efficient and helpful. I found Pure Beauty while searching for an online company to purchase Dermalogica and I am glad that I choose this company.
It has taken me nearly 30 odd years to find the right skincare products for me along with a truly organised company that can deliver them. Your service at Pure Beauty is second to none and I was delighted to receive my order so promptly, even though there had been a Postal strike. Having searched through the internet for the Dermalogica range, Pure Beauty definitely has the most competitive and thorough price list. Thank you so much for your excellent service.
What can I say? The service has been impeccable, despite the PO strike, you resent my order without question. Product & samples are good, I just wish they had trial sizes for sale too.