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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Meghan from London, United Kingdom on 14/06/2011
Wow the package came in one day! Very fast and efficient! Will definitely order from PB again!!oh and all the free samples were a great surprise!!
Fathima from Bristol, United Kingdom on 13/06/2011
Just to say this is the third time I've ordered dermalogica with you and i must say I have never dealt with a better company. Your service is excellent and will definitely be ordering with u many times in the future. Thank you.
Pamela from Powys, United Kingdom on 13/06/2011
I am amazed at your service, so efficient in this day and age. When You say first class, you mean first class! It's why I return to you for my orders. Thank you.
Melanie from Essex, United Kingdom on 11/06/2011
Just wanted to congratulate you on the way you are so efficient in senting out the products. Well done and thank you.
Rosanna from Essex, United Kingdom on 10/06/2011
Thank you so much for the prompt delivery of the Daily Microfoliant, and for including five samples of the product of my choice.... I will definitely be coming back to you next time!
Jo from Cardiff, United Kingdom on 09/06/2011
I thought I would give some feedback following my order as I was very pleased with the experience from start to finish. I ordered from your site as I found on google that it was the cheapest site to buy the dermalogica face brush and also included free samples and free first class delivery. The site was easy to use and also stored my order when my ipad ran out of battery right in the middle of adding my delivery address, which I was relieved about that I didn't have to add all the samples again! Good email correspondence on the status of my order. I ordered on the Sunday and it came on the Tuesday so very quick delivery. The parcel was well packaged too. All in all a great online shopping experience. The only thing I can think of which would have improved it is if you could order multiple samples of the same product instead of only one. I would have liked to have ordered 5 of the special cleansing gel, as I like to try a product for about a week to see if it reacts with my skin before I buy something full sized.
Marguerite from Co. Antrim, United Kingdom on 08/06/2011
Love the Dermalogica products! It has cleared up my skin in a matter of days. Love the service that you provide; quick & free recorded postage, free samples - no fuss! Best online shopping I have experienced:) I will definitely use again and recommend to friends!
Kate from Inverness-shire, United Kingdom on 08/06/2011
Product arrived today. Thank you so much for the speedy delivery, less than 48 hours from ordering to receiving - very impressive! Now to go and try it out! Thank you again!
Karen from West Yorkshire, United Kingdom on 07/06/2011
Placed my order at lunchtime yesterday and received it before I left for work this morning, How fantastic is that, thank you very much.
Sharon from West Yorkshire, United Kingdom on 06/06/2011
Hi, Very pleased with your super speedy service. Ordered one morning - goods arrived the very next day! Cheapest on the web AND free First Class delivery - you rock!!! I'll defo be back. Thanks again
Jean from Lanarkshire, United Kingdom on 05/06/2011
Once again, fantastic service and great price. Thank you.
Sarah from Co. Antrim, United Kingdom on 04/06/2011
As usual delivered quickly and samples included. Best prices for dermalogica anywhere!
Maxine from Essex, United Kingdom on 03/06/2011
I just wanted to say thank you for your excellent customer service. You kept me informed at every stage of the ordering process and the products arrived, beautifully packaged, within 48 hours. I'll be back!
Jacqueline from Lancashire, United Kingdom on 02/06/2011
Just wanted to, once again, say a big thank you for fantastic service to customers. Again, received my order in record time, in superb condition, and all with my selected free samples. This never ceases to amaze me because where else does anyone get to try anything for free? Keep up the fantastic work and my next order is coming very soon xx
Rita from Gloucestershire, United Kingdom on 01/06/2011
As usual fantastic service. I ordered some products for my sister in law who is staying with me from South Africa, so I needed them pretty quick, again next day delivery she couldn't believe it...So once again Many Thanks for your superb service.