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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Many thanks for my recent order. As ever, very efficient and prompt service, super website and highly competitive prices. Thank you.
Thanks, the order has arrived. Brilliant service as usual.
I have recently started shopping online with purebeauty and have ordered a few items now and was very surprised at not only the excellent delivery times but how much i can save. I used to have to ring around different [places] to see if I could buy the items and they either didn't have the item I wanted in stock or they were charging a fortune, so it is nice to have a easy option which takes all the hassle out of shopping.
Hi, just wanted to leave some positive feedback for your company. I am extremely pleased with the speed and efficiency of your services, the competitive prices and your policy on the customer being able to choose the samples to go with the order. Very impressed generally, thank you.
Many thanks. Order came next day and very competitively priced ...The samples are a great idea - saves expensive mistakes and will definately use you again
I was very impressed with your website and the speed of delivery of my first order from Pure Beauty Online.
Thank you so much for an amazing prompt and efficient service. I will definitely use your company again.
Excellent service once again - I am new to Pure Beauty, my mom has terrible dry sensitive skin, has tried every product available! and has finally settled with Dermalogica, which seems to be doing the trick. At she is 72 years young and can get out and about, your home delivery service is just perfect. Thanks, thanks, thanks! Wish I could buy more!
I am impressed by your very prompt service and helpful agents (Craig) on the telephone.
To the Pure Beauty Team, I want to thank you for your handling of my order. I have only recently been a customer of Pure Beauty, but have been impressed with the efficiency in which I get my order the following business day. Many other Internet shops can learn from your efficiency. Keep up the good work and look forward to dealing with you again.
Received order today. This is my first time trying this product, I will see how it goes, but packaging and delivery was fantastic. Thanks.
Dear Pure Beauty, I just want to commend you on your amazing service! Not only are your products nice and cheap (a bonus in these austere times) but your delivery is very very speedy. I have lost count of the amount of times I have ordered a product, only to have it arrive the next day. I love the samples as well - they are a great way to try out new products and are also handy when you're travelling! Many thanks from a very happy customer.
May I say that I was both pleasantly shocked and delighted to receive my order today, basically 24 hours after ordering it. As you will see by my address I live on a small island on the west coast of Scotland so well done to all of you involved in putting this order together and also Royal Mail. Many many thanks.
Thanks for such a fast & efficient service. Goods arrived packed safely within no time at all. Fantastic service, def buy from you again.
Dear All, Thanks for your mail and thank you for a fantastic service. I received my goods the following day which really impressed me. Kindest regards and have a great day!