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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I just wanted to say thank you for your excellent customer service. You kept me informed at every stage of the ordering process and the products arrived, beautifully packaged, within 48 hours. I'll be back!
Just wanted to, once again, say a big thank you for fantastic service to customers. Again, received my order in record time, in superb condition, and all with my selected free samples. This never ceases to amaze me because where else does anyone get to try anything for free? Keep up the fantastic work and my next order is coming very soon xx
As usual fantastic service. I ordered some products for my sister in law who is staying with me from South Africa, so I needed them pretty quick, again next day delivery she couldn't believe it...So once again Many Thanks for your superb service.
I have used your company twice and would have no hesitation in recommending you to others.
Dear Pure Beauty Team, Not one for emailing strangers but I just have to complement you on the excellent, speedy service you provide. This was my first time using you and I was very impressed by your prices, the speed my order was processed, and even better - the products were with me the very next day. Superb. Thank you - will must definitely be a regular shopper.
Hi, Thank you. I received the delivery yesterday, sooner than I thought, but very welcome. I am very pleased with the produt and your service. Thanks again.
I think your website is fabulous, your Dermalogica products are excellent value and always despatched immediately. I usually receive them within 2 days of placing the order which is great service. The free samples are a huge bonus for a Dermo addict like me as I get to try loads of new products without the commitment to purchase, although once I try them I nearly always do. Keep up the good work, I am converted and will not buy from any other Dermalogica stockist now. I have even converted my husband with the shave system and he was a former caveman! Many thanks and I look forward to shopping again soon.
I just wanted to let you know how impressed I am with your service - not only are your prices more than reasonable, the speed of your delivery is amazing!
Pure-beauty, another fantastic service you have provided. The third order I have now placed with you and the service is excellent as well as the products.
Just wanted to say how pleased I am with your service, as always. I made my order in my lunch break one day and the order was delivered during the following morning. You could not get a better service than that. I have been using Dermalogica beauty goods for approx. 10 years and would not use any other beauty product now. Brilliant service and brilliant goods!!!!! Thanks a lot Pure Beauty!!!!!
Yet again, fabulous service and price. Ordered mid afternoon - you confirmed despatch the same day and I received my goods the following morning. Wonderful! My skin thanks you!
Dear Pure Beauty, Thank you again for a very prompt delivery time. You're a great company for service and price. Best regards.
Items received - many thanks for the very prompt service - brilliant.
Excellent service, easy to order, speedy delivery and fab samples.
Hi, I just wanted to say thank you for the briiliant efficient service I received regarding my recent order. I received it the next day after ordering which was sooner than I had expected. Thank you again. Best wishes.