Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Rina from Glamorgan, United Kingdom (15/01/2014)

'Hi, I just wanted to send a quick email to thank you for your customer service, I appreciate that you made a mistake and am very grateful now that you have rectified it. I received further samples in the post. I think customer service plays a big part in customer satisfaction, and I am definitely a satisfied customer. Thanks again, I will be sure to come back to place an order once I've finished what I've got, and will be sure to recommend this company.'

Jayne from Leicestershire, United Kingdom (15/01/2014)

'Once again order received promptly within days of order being placed. I'll be back in a few months time.'

Michelle from West Midlands, United Kingdom (12/01/2014)

'I just wanted to say what amazing service I have received from you. I ordered yesterday and my goods came this morning. The parcel was really well packaged and what a lovely surprise i got when I opened it and found that my active moist came in a free gift set with 2 good sizes cleansers. In an age where good service rarely happens I was very happily surprised this morning. Thank you so much.'

Pauline from Essex, United Kingdom (09/01/2014)

'As usual a great service,beautifully packaged delivery. So pleased to receive the box set including my Skin Smoothing Cream and also the free samples. Couldn't ask for more!'

Linda from Cumbria, United Kingdom (07/01/2014)

'Just received my order (as always, very prompt) and was so delighted to find you had sent me a special boxed set of the skin smoothing cream. Thank you so much, really nice treat! Happy New Year to you all at Pure Beauty.'

Frances from Hertfordshire, United Kingdom (03/01/2014)

'Second order in a week. Both arrived within 24 hours of ordering. Thanks for such efficient service.'

Barbara from West Midlands, United Kingdom (02/01/2014)

'Hi, I would like to say how impressed I was with your excellent service. A last minute present was ordered at the 11th hour and the dermalogica products were delivered well within the 24 hour service promise. Thank you.'

Lesley from Angus, United Kingdom (30/12/2013)

'Very speedy delivery, products arrived in excellent condition, and were cheaper by far than on other sites. Thank you, will use again when my supplies dry up!!!'

Suzy from Devon, United Kingdom (29/12/2013)

'Hello all in Pure Beauty, I just have to write to say how wonderful your service is! I have always been delighted, but this time you have really gone the extra mile! I ordered late on Friday afternoon/early evening, and guess what? I had my cream next morning - Saturday at 10am!!! Can't believe it - Fantastic! Thank you so much, brilliant service.'

Christopher from Shropshire, United Kingdom (22/12/2013)

'Excellent service and delivery. Highly recommended and I would use this company again! Many thanks.'

Kathryn from Lancashire, United Kingdom (21/12/2013)

'Hi There, I can't seem to be able to leave feedback on your site but I just want to say 'Thanks very much'. I ordered the Cover Tint foundation on Tuesday evening and it's been delivered this morning. Not only was the product much cheaper than on any other site but the speed of delivery was excellent; especially at this time of year! Thanks again.'

Sylvia from Durham, United Kingdom (20/12/2013)

'My order is not only complete - IT'S HERE!! And I ordered it only Tuesday late evening - despatched yesterday and here already being wrapped for a gift! Howzat! for service? Nobody better. Many thanks, and a very happy Christmas - when you get time to enjoy it!'

Anne from Stirlingshire, United Kingdom (19/12/2013)

'Thank you once again for excellent service, very quickly delivered and well packed.'

Robert from London, United Kingdom (18/12/2013)

'I encountered a fantastic after sales service. Having ordered the wrong product, I was able to replace the item for the correct one with the minimum of fuss. I would highly recommend Pure Beauty for all your product needs.'

Mary from London, United Kingdom (16/12/2013)

'Dear Pure Beauty, Just purchased some Dermalogica products from you. Excellent service and prices! I'm glad I found you. Will certainly use you again.'

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