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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Julia from London, United Kingdom on 21/01/2014
Thank you for the great service. Good price and prompt delivery. Will use again!
Anne from Dorset, United Kingdom on 21/01/2014
Thank you for your goods received today excellent.
Alice from Nottinghamshire, United Kingdom on 17/01/2014
I'd just like to say a big thank-you for such a great service! I'm fairly new to dermalogica products and wanted to try the ultracalming line as I have quite severe dermatitis and can be sensitive to most skin care products! Pure Beauty is a great way of being able to test products that seem a little too expensive to just "try", but after using them and seeing that they work I've bought the full size of several products!
Rina from Glamorgan, United Kingdom on 15/01/2014
Hi, I just wanted to send a quick email to thank you for your customer service, I appreciate that you made a mistake and am very grateful now that you have rectified it. I received further samples in the post. I think customer service plays a big part in customer satisfaction, and I am definitely a satisfied customer. Thanks again, I will be sure to come back to place an order once I've finished what I've got, and will be sure to recommend this company.
Jayne from Leicestershire, United Kingdom on 15/01/2014
Once again order received promptly within days of order being placed. I'll be back in a few months time.
Michelle from West Midlands, United Kingdom on 12/01/2014
I just wanted to say what amazing service I have received from you. I ordered yesterday and my goods came this morning. The parcel was really well packaged and what a lovely surprise i got when I opened it and found that my active moist came in a free gift set with 2 good sizes cleansers. In an age where good service rarely happens I was very happily surprised this morning. Thank you so much.
Pauline from Essex, United Kingdom on 09/01/2014
As usual a great service,beautifully packaged delivery. So pleased to receive the box set including my Skin Smoothing Cream and also the free samples. Couldn't ask for more!
Linda from Cumbria, United Kingdom on 07/01/2014
Just received my order (as always, very prompt) and was so delighted to find you had sent me a special boxed set of the skin smoothing cream. Thank you so much, really nice treat! Happy New Year to you all at Pure Beauty.
Frances from Hertfordshire, United Kingdom on 03/01/2014
Second order in a week. Both arrived within 24 hours of ordering. Thanks for such efficient service.
Barbara from West Midlands, United Kingdom on 02/01/2014
Hi, I would like to say how impressed I was with your excellent service. A last minute present was ordered at the 11th hour and the dermalogica products were delivered well within the 24 hour service promise. Thank you.
Lesley from Angus, United Kingdom on 30/12/2013
Very speedy delivery, products arrived in excellent condition, and were cheaper by far than on other sites. Thank you, will use again when my supplies dry up!!!
Suzy from Devon, United Kingdom on 29/12/2013
Hello all in Pure Beauty, I just have to write to say how wonderful your service is! I have always been delighted, but this time you have really gone the extra mile! I ordered late on Friday afternoon/early evening, and guess what? I had my cream next morning - Saturday at 10am!!! Can't believe it - Fantastic! Thank you so much, brilliant service.
Christopher from Shropshire, United Kingdom on 22/12/2013
Excellent service and delivery. Highly recommended and I would use this company again! Many thanks.
Kathryn from Lancashire, United Kingdom on 21/12/2013
Hi There, I can't seem to be able to leave feedback on your site but I just want to say 'Thanks very much'. I ordered the Cover Tint foundation on Tuesday evening and it's been delivered this morning. Not only was the product much cheaper than on any other site but the speed of delivery was excellent; especially at this time of year! Thanks again.
Sylvia from Durham, United Kingdom on 20/12/2013
My order is not only complete - IT'S HERE!! And I ordered it only Tuesday late evening - despatched yesterday and here already being wrapped for a gift! Howzat! for service? Nobody better. Many thanks, and a very happy Christmas - when you get time to enjoy it!