We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi, I'm just writing to thank you for your brilliant service. Both orders I have placed with you have arrived within 2 days and perfectly packaged. I must also say a big THANK YOU for my free gift - a very unexpected but pleasant surprise! I look forward to doing business with you again.
I placed my order on Monday and it was delivered Tuesday. Excellent service .. well done Pb
Thank you once again for prompt delivery and of course fantastic products! I absolutely loved my free samples this time in particular the samples of eye products. It had almost certainly encouraged me to order one particular product very soon. I have also recommended your website to a couple of colleagues at work who regularly use Dermalogica and who are very interested in using your site. xx
I received my order today at work. The package was in perfect order. I would like to say thanks for the swift service, and I will be using your site again, soon.
Many thanks for an absolutely excellent service. I ordered items yesterday afternoon and they were delivered this morning. I will definitely be shopping with you again.
Hi there, Not sure if I've ever provided feedback, but I just wanted to say thank you for my recent order. It wasn't much, only the Dermalogica Pre-cleanse, but the speed at which I received it was nothing short of phenomenal. I remembered to place my order at about 3pm last Friday afternoon and it arrived early the very next day. The samples I receive are always feel like a special treat, and I feel so incredibly lucky to have found your website. My sister is a big fan of yours too. All the best.
Good morning. I have to say that your service is excellent, I ordered one day and the next day it was delivered. Finding anyone who uses Royal Mail these days is a bit of a nightmare, but I look at all the site I use now to check that that is who will deliver. I have had so many very unfortunate experiences with other firms and their deliver methods, that I have made it a policy to use only site that use Royal Mail. Thank you again.
Good Afternoon. I placed my order yesterday morning and received it at lunchtime today in NE Scotland - a really fantastic service! Thank you.
I would just like to thank you for the very prompt and efficient service I received on my first order with yourselves. Order was placed and received within 24 hours - absolutely fantastic. Looking forward to placing many orders in the future. Many Thanks.
Hi there I have been using pure beauty for a long time and the service I receive from you is brilliant keep it up.
What a quick and efficient service. Many thanks. I will definitely be recommending your site.
Thank you for such quick delivery and easy and professional service. I look forward to ordering from you again and I will be recommending your company to my friends and family.
Hi, Just to say a big thank you to your team for the efficient and friendly service you gave me. I will definitely be shopping with you again.
Great service. Very quick and even better when my clay cleanser came with a surprise pre-cleanse bonus! What with free samples too, I will definitely use Pure Beauty again. Thank you.
I received my products today, Monday and I was delighted it arrived so quickly. Thank you.