Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Sharon from Tryone, United Kingdom (31/01/2014)

'So pleased at your speedy response - it was delivered this evening! Excellent - thank you!!'

Marie-Ann from Cambridgeshire, United Kingdom (30/01/2014)

'My order has just arrived and I am absolutely delighted with it - I am travelling abroad for a three week holiday and knowing that I can order my absolutely essential items and have them delivered the next day, with a great saving and extra samples is fantastic. Your service is always excellent and you do go the extra mile to keep your customers happy. Thank you so much.'

Ruth from Fermanagh, United Kingdom (29/01/2014)

'I was delighted to receive my skin softening cream today within a special edition box containing travel sized pre-cleanse and special cleanser! This was a delightful treat and along with my free samples made the purchase very worth while. I adore the skin softening cream as I do feel it makes a visible difference to lines etc. I was delighted with my purchase, the fast and efficient delivery, secure packaging, free samples and a very, very competitive price not to be beaten! Excellent service! I'll be back soon.'

Gregor from Aberdeen, United Kingdom (25/01/2014)

'Just wanna say thanks, really quick delivery and little extra treats with my active moist :) very happy thanks!!!'

Heather from Essex, United Kingdom (24/01/2014)

'Many many thanks for fantastic, speedy service including free gift! Will be using you again as I also save money on these products...Will be highly recommending you..Many thanks Again.'

Catherine from Lancashire, United Kingdom (23/01/2014)

'Really really impressed with the service you provided. It was my first Dermalogica order with you, prices are competitive and my order arrived today even though I only ordered yesterday morning. Fantastic service, thank you so much.'

Heather from Essex, United Kingdom (23/01/2014)

'Many thanks for excellent service!!'

Julia from London, United Kingdom (21/01/2014)

'Thank you for the great service. Good price and prompt delivery. Will use again!'

Anne from Dorset, United Kingdom (21/01/2014)

'Thank you for your goods received today excellent.'

Alice from Nottinghamshire, United Kingdom (17/01/2014)

'I'd just like to say a big thank-you for such a great service! I'm fairly new to dermalogica products and wanted to try the ultracalming line as I have quite severe dermatitis and can be sensitive to most skin care products! Pure Beauty is a great way of being able to test products that seem a little too expensive to just "try", but after using them and seeing that they work I've bought the full size of several products!'

Rina from Glamorgan, United Kingdom (15/01/2014)

'Hi, I just wanted to send a quick email to thank you for your customer service, I appreciate that you made a mistake and am very grateful now that you have rectified it. I received further samples in the post. I think customer service plays a big part in customer satisfaction, and I am definitely a satisfied customer. Thanks again, I will be sure to come back to place an order once I've finished what I've got, and will be sure to recommend this company.'

Jayne from Leicestershire, United Kingdom (15/01/2014)

'Once again order received promptly within days of order being placed. I'll be back in a few months time.'

Michelle from West Midlands, United Kingdom (12/01/2014)

'I just wanted to say what amazing service I have received from you. I ordered yesterday and my goods came this morning. The parcel was really well packaged and what a lovely surprise i got when I opened it and found that my active moist came in a free gift set with 2 good sizes cleansers. In an age where good service rarely happens I was very happily surprised this morning. Thank you so much.'

Pauline from Essex, United Kingdom (09/01/2014)

'As usual a great service,beautifully packaged delivery. So pleased to receive the box set including my Skin Smoothing Cream and also the free samples. Couldn't ask for more!'

Linda from Cumbria, United Kingdom (07/01/2014)

'Just received my order (as always, very prompt) and was so delighted to find you had sent me a special boxed set of the skin smoothing cream. Thank you so much, really nice treat! Happy New Year to you all at Pure Beauty.'

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