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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I have placed an order twice with yourselves and wanted to say how impressed I am. I wasn't sure if the first time was a one off!!! However both orders have arrived quickly and you have kept me up to date with the progress of my order. Your website is so easy to use and I love that I can save the basket and come back to it. The free samples are also fantastic. I ordered the full size version of a free sample I got in my previous order - so they work!!! Thanks again.
Hello, I'm finally getting round to leaving feedback for my last purchase when I made a special request for a super fast delivery - and you did it!!! - I was astounded! I just want to let you know that I have thought long and hard about how on earth you can possibly deliver things so fast and the answer I have come up with is - magic! How else could you deliver things so fast?! Why aren't all internet companies like you? - why aren't all companies like you!? You could teach the world a thing or two about customer service and that's for sure! Many thanks for your excellent service - it is very much appreciated! With best wishes.
I was delighted with the service and speed of delivery. The products are top class (I have used La Prairie previously). The samples were great and I will certainly be ordering more from Pure Beauty. Thank you, such a pleasure to shop with you.
I ordered my goods on Thursday and have received them today ... Thank you brilliant delivery and you kept me informed when my order had been dispatched ....
Great service. Thank you. I loved the discounted price, free postage and samples. Brilliant would order from pure beauty again.
Hi thanks for an amazing shopping experience, easy prompt and that little extra special touch with the free samples, so generous in today's credit crunch climate. Can't wait till pay day to order more!...thanks again what a god send of a service.
Thank you for very a very hassle free shopping experience!! I had previously ordered similar products from another on-line company, however I explored other options when I experienced several problems with their website. I am glad that I did as I was very happy with your price & service.
Once again, superb value and unsurpassed service. Will continue to be a loyal customer. Many thanks.
Just to say thanks for sending the order I made yesterday so quickly! Was very happy to receive it today!! Also, I had been shopping around to check prices before I submitted my order to your company .. your prices seem to be extremely competitive for Dermalogica products. Look forward to using your website again, thanks again.
Thank you for your speedy delivery service did not expect to get the things so soon. I did use a different suppler but now with your better service and competitive pricing you have my vote. Will recommend you to friends.
Hi Pure Beauty Team, Thanks for the quick handling of my order and the additional samples you have sent me! I am very pleased with the service and value for money, infact I\'m amazed. Thanks again, I surely will be back on your website to order more :)
Hi All At Pure Beauty, Just a quick thank you for super fast delivery and excellent communication on my order of Dermalogica Cleansing Gel. It was my first order and given the level of service I have received it most definitely won't be the last! Highly recommended Beauty Site.
Thankyou very much. Your range of products are excellent. My package arrived very quickly. I will definitely buy from you again soon. Many thanks.
All I can say for Feedback is that I very pleased with the service. The website was easy to use and the product arrived around 24 hours later. I will be recommended your site to other people. Thanks and well done.
Dear Pure Beauty, received products very impressed with your service and will definitely buy my Dermalogica products from you in the future. Thank you.