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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Mel from Norfolk, United Kingdom on 06/11/2009
Hi, I just wanted to say Thanks for your brilliant service. Your products are competitively priced and the delivery is second to none. I placed an order on Wednesday lunchtime and signed for it Thursday morning. Also the samples provided are a fantastic idea as I had been playing with trying out some more Dermalogica products and can now try them out before buying them. Fantastic Thanks again! Best regards.
Jodie from Lancashire, United Kingdom on 06/11/2009
Hello, I would just like to feedback regarding both your website and your service. I was impressed when I received my order today which was sent recorded delivery however this is provided free of charge. Absolutely brilliant, speedy and efficient! I will definitely be ordering from you again. Thanks!
Sharon from West Midlands, United Kingdom on 06/11/2009
Hi their received item above order number yesterday in good condition very happy with the item and how quickly it was dispatched. Thank you.
Cynthia from South Yorkshire, United Kingdom on 06/11/2009
I was really pleased with the price and products and the speed of service was brilliant, I will certainly order again from your site with no hesitation. thank you so much.
Verite from Cornwall, United Kingdom on 05/11/2009
I was extremely pleased with the overall service you provide. Your website is clean and easy to navigate around, I found the product I wanted in seconds having never been to your site before, the product range is wide and the prices are truly unbeatable. I ordered my Precleanse on a Friday afternoon and received it in the post (first class recorded - again, a huge bonus, thank you) by Monday morning! And this was during the postal strike! I would highly recommend your website to others (and indeed have) and the generous helping of samples was a lovely extra touch. Very handy for weekends away. I shall be shopping again at your site once my Dermalogica products run out and look forward to receiving the same high level of service in future. You have gained a loyal/repeat customer. With great appreciation.
Rebecca from West Yorkshire, United Kingdom on 04/11/2009
Thank you so much for your speed with my order. I was expecting a wait with the postmen being on strike but it was here the next day! Unbelievable, again, thank you!
Diana from Dorset, United Kingdom on 04/11/2009
That was a truly amazing service - ordered monday, arrived tuesday, all correct and SO QUICK! Even in this postal strike time! Thankyou - will recommend to anyone. Best wishes.
William from Gloucestershire, United Kingdom on 03/11/2009
Very good prices (without added postal charges). Speedy delivery-in all a really excellent service, Thanks.
Joanne from Ross-Shire, United Kingdom on 31/10/2009
I just had to write to say thanks. Have just received delivery of my two orders this morning - 9 am - after ordering online yesterday afternoon. What a great service even with the postal delivery strikes! I have always been impressed by your service but this was by far the best delivery of anything I have ever bought online. Many thanks once again to all of the team.
Liz from Yorkshire, United Kingdom on 30/10/2009
Thank you once again my parcel arrived spot on time even with the postal dispute. The products are great can't get enough of them so far they have all lived up to expectations. will be in touch soon thanks again.
Sally from Oxfordshire, United Kingdom on 27/10/2009
Dear All, Its good to know that even Royal Mail cannot stop your excellent delivery - having placed my order yesterday morning, I am so pleased to have received it today!! Thank you for a great service.
Christine from Lancashire, United Kingdom on 26/10/2009
hi, I ordered a Daily Microfoliant last week and was amazed to find it delivered the next day!! Recorded postage too! This is excellent service and I love the product. I shall definitely be ordering from your company again. Thank you.
Kirtsty from Minehead, United Kingdom on 25/10/2009
Great service fast delivery, even through the dreaded strikes!! Have already recommended to several friends. Thanks.
Alison from Derbyshire, United Kingdom on 21/10/2009
I would just like to say a huge thank you for the fantastic service you\'ve provided. I am a new customer and having placed an order on Sunday evening, I was overjoyed to receive the order early this morning, only 36 hours later. I will certainly order from you again and have no hesitation in recommending you to family and friends. Thank you again.
Anne-Louise from Buckinghamshire, United Kingdom on 20/10/2009
Hello! Just wanted to let you know that your service was excellent!! I was informed at all stages of the order, and the parcel arrived in pristine condition with everything ordered. Great service - I'll be back for more (once I've decided what I want!) Thanks.