We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Dear Pure Beauty Online, Thank you for your excellent service so far. I have made two orders and found your service to be incredibly quick and your website easy to navigate. Kind Regards.
I just wanted to tell you that after months of suffering with atopic sensitivity and spending £s on products that did nothing to help, my Dermalogica products are helping enormously. I may not be cured but at least I can cope with it and enjoy my skin care regime. I'm completely hooked, the products are amazing, reasonably priced, your website is so informative and your service is outstanding. My dermatologist is very impressed with the improvement and I no longer require steroid creams or his horrid moisturiser. Please pass on these comments as I think anyone with skin problems due to Atopy should know that Dermalogica works for even the most difficult sensitive skin. Many many thanks.
Many thanks for your amazing service. The ordering on one day was simplicity itself, and the arrival of my order on the very next day was quite astonishing. It is such a relief to find things done properly and efficiently. The items are for someone else, but she has always found them up to expectation.
Excellent service just wish I had the money to buy everything.
Many many thanks for your great efficiency on my first order, couldn't believe it arrived when you said it would. I'm delighted - thank you so much. This was my first venture of shopping on line you made it easy. Thank you.
Feedback would be that I think you are a fantastic service! Ultra fast and reliable just what you want from online ordering...great service thanks.
Hi, you are by far the best company I have ever dealt with via the internet. Not only are your prices extremely competitive but your service is second to none. I could not believe the speed with which you processed my order as I placed my order with you on Wednesday morning and I was signing for the delivery of it on Thursday morning!! Thank you so much.
1. the delivery was very fast, as promised. 2. I find the cream really nice, soft and suitable for my combination skin. I use it as a night cream and I wake up with moisturised but non-greasy skin. 3. I liked the the idea that I can choose the samples by my own. 4.User-friendly website and fast service, plus the prices are competitive, so I'll probably order more products from you in the future. So thank you very much.
Thank you. Received early this morning - amazingly prompt delivery on day I had requested. Excellent service. Thank you.
Dear Pure Beauty, I just want to let you know that we are very pleased with the prompt despatch of our order (and previous orders) for Dermalogica products. Next day delivery is much appreciated. My daughter (age 15 years) has just started using the products, as well as myself, and is very pleased with the results. Best regards.
Thank you for so promptly and efficiently sending my order. I have now ordered from you on several occasions and each time I have been very impressed with your speed and efficiency. I would not hesitate to recommend you and look forward to ordering again in the future.
Hi. Just wanted to say a big thank you - I placed my order yesterday lunchtime and received my order this morning. Your excellent service puts many of the larger stores to shame! Thank you once again for an excellent service.
Excellent delivery - love the samples and free gift - quality service as always. Thanks.
Received order today, very impressed at how quick it arrived. Will definitely order from you again.
Hi their received items yesterday in very good condition, I'm very happy with the products. Thank you.