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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Alison from Derbyshire, United Kingdom on 21/10/2009
I would just like to say a huge thank you for the fantastic service you\'ve provided. I am a new customer and having placed an order on Sunday evening, I was overjoyed to receive the order early this morning, only 36 hours later. I will certainly order from you again and have no hesitation in recommending you to family and friends. Thank you again.
Anne-Louise from Buckinghamshire, United Kingdom on 20/10/2009
Hello! Just wanted to let you know that your service was excellent!! I was informed at all stages of the order, and the parcel arrived in pristine condition with everything ordered. Great service - I'll be back for more (once I've decided what I want!) Thanks.
Jenny from Worcestershire, United Kingdom on 19/10/2009
Dear Pure Beauty Online, Thank you for your excellent service so far. I have made two orders and found your service to be incredibly quick and your website easy to navigate. Kind Regards.
Annie from Surrey, United Kingdom on 17/10/2009
I just wanted to tell you that after months of suffering with atopic sensitivity and spending £s on products that did nothing to help, my Dermalogica products are helping enormously. I may not be cured but at least I can cope with it and enjoy my skin care regime. I'm completely hooked, the products are amazing, reasonably priced, your website is so informative and your service is outstanding. My dermatologist is very impressed with the improvement and I no longer require steroid creams or his horrid moisturiser. Please pass on these comments as I think anyone with skin problems due to Atopy should know that Dermalogica works for even the most difficult sensitive skin. Many many thanks.
Sylvia from Durham, United Kingdom on 16/10/2009
Many thanks for your amazing service. The ordering on one day was simplicity itself, and the arrival of my order on the very next day was quite astonishing. It is such a relief to find things done properly and efficiently. The items are for someone else, but she has always found them up to expectation.
Pauline from Tyne and Wear, United Kingdom on 16/10/2009
Excellent service just wish I had the money to buy everything.
Elizabeth from Yorkshire, United Kingdom on 14/10/2009
Many many thanks for your great efficiency on my first order, couldn't believe it arrived when you said it would. I'm delighted - thank you so much. This was my first venture of shopping on line you made it easy. Thank you.
Claire from Surrey, United Kingdom on 12/10/2009
Feedback would be that I think you are a fantastic service! Ultra fast and reliable just what you want from online ordering...great service thanks.
Tina from Isle of Wight, United Kingdom on 10/10/2009
Hi, you are by far the best company I have ever dealt with via the internet. Not only are your prices extremely competitive but your service is second to none. I could not believe the speed with which you processed my order as I placed my order with you on Wednesday morning and I was signing for the delivery of it on Thursday morning!! Thank you so much.
Varda from Hertfordshire, United Kingdom on 09/10/2009
1. the delivery was very fast, as promised. 2. I find the cream really nice, soft and suitable for my combination skin. I use it as a night cream and I wake up with moisturised but non-greasy skin. 3. I liked the the idea that I can choose the samples by my own. 4.User-friendly website and fast service, plus the prices are competitive, so I'll probably order more products from you in the future. So thank you very much.
Anne from Middlesex, United Kingdom on 09/10/2009
Thank you. Received early this morning - amazingly prompt delivery on day I had requested. Excellent service. Thank you.
Joanna from Norfolk, United Kingdom on 08/10/2009
Dear Pure Beauty, I just want to let you know that we are very pleased with the prompt despatch of our order (and previous orders) for Dermalogica products. Next day delivery is much appreciated. My daughter (age 15 years) has just started using the products, as well as myself, and is very pleased with the results. Best regards.
Sarah from Nottinghamshire, United Kingdom on 04/10/2009
Thank you for so promptly and efficiently sending my order. I have now ordered from you on several occasions and each time I have been very impressed with your speed and efficiency. I would not hesitate to recommend you and look forward to ordering again in the future.
Lisa from Berkshire, United Kingdom on 03/10/2009
Hi. Just wanted to say a big thank you - I placed my order yesterday lunchtime and received my order this morning. Your excellent service puts many of the larger stores to shame! Thank you once again for an excellent service.
Carole from Kent, United Kingdom on 03/10/2009
Excellent delivery - love the samples and free gift - quality service as always. Thanks.