We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi, I would just like to thank you for an excellent service as I have just received my Dermalogica Products. Thank you for your prompt attention and excellent services. I will highly recommend your company to my friends.
I find the service excellent and when I did have a query a member of staff phoned me back and was very helpful.
An amazing service - thank you. Fast and efficient and a high standard of packaging.
Feedback = great service, quick postage and some good samples in the box.
Hi Everyone, Just a quick email to say thank you for the very prompt delivery of my recent order. I ordered my usual Dermalogica Clay Cleanser after lunch on Friday 13th January and 10.30 the next morning I received the product along with the samples I had requested. I was very pleasantly surprised. I had expected my order to be delivered Tuesday at the earliest. I will be ordering from Pure Beauty again. This is excellent service and you deserve some praise for it. I will be recommending you to my friend who also uses Dermalogica products. Thanks again.
I don't normally do this but I placed my first order with you a few days ago. It arrived the next day and I am absolutely delighted. I...will definitely be ordering from you again. Many thanks.
I am thrilled with my order and can't believe how incredibly quickly it arrived. Excellent service and extremely good value. I will certainly use you again and recommend you to friends. Thank you so much.
As ever wonderful service, fast delivery and great products. Many thanks.
Thank you. I would like to say how very impressed I was/am with your customer service and values. Having missed the delivery of my items and being unable to pick them up from the post office within the specified week my items were returned to you. Without any problems or hesitation Pure Beauty resent my items at not extra cost. I have and will be reccommending you to others. Many thanks again.
I have to say that I think your service is second to none and I have recommended your site to all my friends. Great products at fantastic prices too!
Simply the best - for prices, customer service, speedy delivery etc. Just can't be beaten fantastic - give them a try.
Easy to order and a quick efficient service - many thanks.
This was my first purchase from Pure Beauty. A first class experience. Thank you for your superb service - super, fast delivery and such a bonus that you can choose your own sample products to try! I am a confirmed Pure Beauty shopper!!
Just a email to say thankyou for getting my order out to me so quick.
Hey, Many thanks for you "predictably" top quality delivery. One of the best online services I have used to date. The free delivery, samples, fantastic pricing and super quality of your goods always makes me come back to you and I always recommend where I can. If your asking what I would like to see....It would be nice to have some more "sets" to choose from or offers such as getting extra discount with the more products you order. Also, a little icon to say how many free samples you have remaining would be beneficial. Otherwise, very happy. How online shopping should be! Many Thanks.