We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi, I just wanted to say thank you for your consistenly great service; I've been ordering from you for about 3 years and I honestly can't think of a time when I haven't received my order the day after I placed it. I'm not sure how large or small a company you are, but your level of service is definitely that of a smaller company that really does strive to keep its customers, which is such a rarity. Thanks again and sorry it's taken me 3-ish years to e-mail!
Thank your for your quick and efficient service.
Many thanks for my Dermalogica products, I received everything today in good order. Your service was outstanding, delivery time efficiency and to receive all the samples a wonderful bonus! Many thanks, you will hear from me again soon!
Yet again fab as always. Pure Beauty is the best and only place I will purchase my monthly Dermalogica products from. Cannot live without them!
Just to thank you for sending my recent order for Dermalogica so quickly and efficiently. I wouldnt hesitate to recommend you to my friends. Many thanks.
Excellent service. Next day delivery. Very impressed.
Just a quick thank you for your excellent service. Keep up the good work!
Dear Pure Beauty Support Team, I would like to thank you for the very efficient and very speedy manner in which my first order with Pure Beauty was handled. I safely received my product this morning, less than 24 hours after placing the order. I am very impressed.
Hi-just to let you know I received my order promptly. I am very happy with your service and your pricing is excellent! Will definitely purchase from you again!
I have been using Pure Beauty to obtain all my Dermatologica products for several years and I would not consider using any other company. If any company deserves a customer service excellence award Pure Beauty does. I've always received all my order plus samples the next day and the fact that there is no postage and packing charges added is the icing on the cake. I cannot recommend you too highly.
Thank you for your wonderfull service and helpful staff. Love products would not use anything else or buy from any where else. What is the point of changing? More than happy with Pure Beauty thanks. I have used your skin care for many years.
Dear Pure Beauty, It is the first time that I have used your company and on first impressions I am more than satisfied. It was quick and simple to find and purchase products on your website and then for them to arrive before 12noon the very next days is more than impressive. I will definitely be using you again and also recommending you to friends and family. Thanks again.
I was absolutely delighted that the dermalogica goods arrived the next day as I had completely run out of the products - many thanks.
Thank you so much for my delivery I am thrilled first of all with the quick service and secondly for the small Free gift that went with my order I will definitely be using you again. Excellent service thank you.
Thanks for the really quick service, very impressed.