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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Lesley from Cheshire, United Kingdom on 31/01/2012
I have been using Pure Beauty to obtain all my Dermatologica products for several years and I would not consider using any other company. If any company deserves a customer service excellence award Pure Beauty does. I've always received all my order plus samples the next day and the fact that there is no postage and packing charges added is the icing on the cake. I cannot recommend you too highly.
Sandra from South Humberside, United Kingdom on 31/01/2012
Thank you for your wonderfull service and helpful staff. Love products would not use anything else or buy from any where else. What is the point of changing? More than happy with Pure Beauty thanks. I have used your skin care for many years.
Gill from London, United Kingdom on 30/01/2012
Dear Pure Beauty, It is the first time that I have used your company and on first impressions I am more than satisfied. It was quick and simple to find and purchase products on your website and then for them to arrive before 12noon the very next days is more than impressive. I will definitely be using you again and also recommending you to friends and family. Thanks again.
Hardika from East Sussex, United Kingdom on 30/01/2012
I was absolutely delighted that the dermalogica goods arrived the next day as I had completely run out of the products - many thanks.
Claire from Leicestershire, United Kingdom on 29/01/2012
Thank you so much for my delivery I am thrilled first of all with the quick service and secondly for the small Free gift that went with my order I will definitely be using you again. Excellent service thank you.
Phillippa from Cheshire, United Kingdom on 29/01/2012
Thanks for the really quick service, very impressed.
Rachel from Essex, United Kingdom on 28/01/2012
I have used several websites to order Dermalogica products from, but this is by far the most easy to navigate. Pure Beauty offers good discounts and products arrive extremely quickly. They are well packaged and include some well chosen samples to try also (a lot of companies are very stingy about giving awy these samples, but they really are the best way to try a product). The product and skincare advise on the site is clear and easy to understand. I will definately use only Pure Beauty from now on.
Linda from Cumbria, United Kingdom on 28/01/2012
Fabulous service.............as ever, thank you Pure Beauty, and it goes without saying I love the products otherwise I would not still be using them after 7 years.
Dewi from Kent, United Kingdom on 27/01/2012
Hi, Just to say thank you Pure Beauty, once again for the prompt delivery of my order, it arrived 7.30am this morning. I can't wait to try some of the samples I requested and the others which were sent with my order. Brilliant service which match the brilliant Dermalogica products. I have been recommending your website to friends and family since finding you before Christmas 2011.
Christine from Cornwall, United Kingdom on 27/01/2012
Price good, delivery very good. Look forward to more business in the future. Thank you.
Lynn from South Gloucestershire, United Kingdom on 26/01/2012
Well not sure how you can improve things as your service was second to none as I placed my order on Thurs 19/01/12 and couldn't believe when I received delivery the next day Fri 20/01/12, especially in view delivery was free, well done and will definitely order from you again & recommend Pure-Beauty to others. Nice to have customer service back and making sure the customer is happy, which goes a long way. Thank you.
Margaret from Newcastle on Tyne, United Kingdom on 26/01/2012
Dear Team, Excellent service, thank you! Products arrived promptly, competitive pricing & a few samples thrown in, what's not to like! Best wishes.
Gemma from Norfolk, United Kingdom on 25/01/2012
Excellent service, prices, samples and products! 10 out of 10!
Sarah from Devon, United Kingdom on 25/01/2012
Had to write to congratulate you on your excellent service. Will definitely be using you again and will recommend to all my friends. With thanks.
Christine from Middlesex, United Kingdom on 24/01/2012
Amazing service received goods first post day after ordering without paying special delivery, will keep shopping with you. Thanks.