We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Dear Pure Beauty, Having made my order on Tuesday I was delighted to be notified of its dispatch on the same day! I was equally delighted today to be in for the post man who delivered my package of Dermalogica goodies - the very next day! As soon as I closed the door I opened up the package and gave my face a well deserved cleanse, exfoliation, tone and moisturise; boy did it need it! Tonight my skin is feeling much happier! I'm also happy to see the skin clearing booster on special - I may well be ordering that in the next couple of days! Thank you so much (and for all the samples!)
Thanks Pure Beauty, wonderful service as always! My order arrived within 24 hours so I'm a very happy customer.
Thankyou very happy with the service and products will be using for future orders.
Thank you for very quick service and very happy with my items I have got and I would recommend you to others.
New customer. Brilliant service and a very helpful member of staff who telephoned me back when I'd left a message. Will definately use you again.
Great service as usual! Don't know how you do it.
As always my products arrived next day after ordering them, packaged beautifully in perfect condition at a great price......................I have been using Dermalogica products now for over five years and discovered the pure -beauty online store for the last two of them. I would not go anywhere else as the customer service is first class. I frequently recommend the site to my friends who are also firm believers in Dermalogica Products.
Hi, Just wanted to say a HUGE thank you regarding my two recent orders - Ultra Calming Cleanser and Multi Active Toner. Received within one day of placing orders using "ordinary" postage. Fantastic. Also, in respect of free samples, I always receive ones requested and very much appreciate your generous goodwill gestures. I really applaud your company's efficiency and excellent communication. Again, many thanks. A brilliant service/highly recommended.
You are a the best website for Dermalogica products. Your website sells the best range of products, is easy to use & has a very quick delivery time. Great service!! I will continue to use you & recommend you to my friends & clients. PS- love all the samples too- I give them to my friends to encourage them to buy certain products from you! Thanks.
Many thanks for such prompt service-arrived today-brilliant!
Dear all, Just like to say a big thank-you for the above order.....your service is BRILLIANT, place my order 01.03.12, dispatched 02.03.12 and received 12.30p.m. 03.03.12! Wow! Free postage..... just can't get any better...all the free samples I'd asked for too....Much appreciated, one very happy customer..... Valerie
Was delighted with ease and speed of order, ordered one day in my lunch hour and received products the next morning. Prices were great too, will definitely be using this site again. Thanks for great service :-)
I am delighted with the whole process of buying the products. It was fast, efficient and reliable. The products are fabulous and really agree with my skin. I will be using your site again. Thanking you.
Thank you for the fantastic service.
Thank you for such a great service! I've ordered the products and received them the next day with many additional free samples! Thank you!