Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Leticia from London, United Kingdom (26/03/2012)

'Hi there, I'd like to confirm that I have received my order and that it was delivered very quickly, so thanks a lot!'

Louise from West Yorkshire, United Kingdom (24/03/2012)

'I have used Dermalogica before at college whilst studying beauty and when working in a salon. I have always loved their products. I now work in an office and for some reason totally forget about it (oh the shame!) I've been unwell recently and my skin has really suffered so I thought I would treat myself to some skincare. I then stumbled across your site! You can imagine my delight at rediscovering Dermalogica at your wonderful prices and as if that isn't enough...free shipping! I eagerly placed my order and with delight it was delivered the very next day! I would definitely recommend your website, the service is wonderful the prices are great. And as a lovely added bonus you get to pick your own samples. 5 *****'

Louisa from Newark, United Kingdom (24/03/2012)

'Thank you for the very quick delivery of my order. Everything I have ordered has arrived mostly the following day. Very impressed with Pure Beauty.'

Rhonda from Lanarkshire, United Kingdom (23/03/2012)

'Thank you for a fantastic shopping experience with Pure Beauty. I have used Dermalogica for years and I am very pleased to have found your website. Fabulous price and excellent delivery and quickly. Some companies offer good price then mark up delivery costs. I will definetely be back for all my dermalogica products and have recommened you to all my friends too. Thanks.'

Zena from London, United Kingdom (23/03/2012)

'I can't believe how quickly the products arrived, I only ordered them yesterday. Excellent service.'

Eleanor from Fife, United Kingdom (22/03/2012)

'Thank you so much for a great service. I am new to Dermalogica and it has been great being able to try travel size samples before committing to the full size products. Your postage is amazing - on both occasions I have received my order the day after placing it - congratulations to you and to Royal Mail! I will definitely be using your site from now on for all of my products.'

Ellie from Lancashire, United Kingdom (21/03/2012)

'Thank you for delivering my order so quickly - I was amazed to have ordered one day and received the parcel the next day! I also received excellent customer service due to the error I had made in ordering initially, which was sorted out so efficiently. I was extremely satisfied and very pleased with all aspects of your customer service and website, not to mention your prices. I have recommended you to several of my friends and acquaintances and will be revisiting your website soon.'

Sharon from Lancashire, United Kingdom (21/03/2012)

'I ordered a present for my mum for Mother's Day and had it sent straight to Portugal. I would just like to thank you for getting it there so quickly. She was over the moon with her little parcel and I have definitely converted her to your site. Thanks again....'

Fiona from Middlesex, United Kingdom (21/03/2012)

'Fabulous service, I will never buy my Dermalogica products from a store again. Thank you.'

Gaynor from Leicestershire, United Kingdom (19/03/2012)

'Order received in very quick time and in good order, excellent thank you.'

Alicia from The Wirral, United Kingdom (17/03/2012)

'Just to say I was very impressed both with your prices and the service offered. Received the product the day after ordering it. If you keep your prices low, I shall certainly order further products from you!'

Michelle from Lincolnshire, United Kingdom (16/03/2012)

'Ordered on the monday recieved on the wed! Fantastic, loved the products anyway but really pleased with how fast they were delivered. Have found they are the cheapest on line with free delivery too. Definately be ordering again.'

Clare from Somerset, United Kingdom (16/03/2012)

'The efficiency of your service is second to none. It is fast, reliable and you do what you say you will. With many thanks.'

Sally from Midlothian, United Kingdom (16/03/2012)

'Thank you. Excellent service once again.'

Natalie from London, United Kingdom (15/03/2012)

'Dear Pure Beauty, Having made my order on Tuesday I was delighted to be notified of its dispatch on the same day! I was equally delighted today to be in for the post man who delivered my package of Dermalogica goodies - the very next day! As soon as I closed the door I opened up the package and gave my face a well deserved cleanse, exfoliation, tone and moisturise; boy did it need it! Tonight my skin is feeling much happier! I'm also happy to see the skin clearing booster on special - I may well be ordering that in the next couple of days! Thank you so much (and for all the samples!)'

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