We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Service was fantastic, thank you, I will definitely use you again!
Hi sorry I'm late leaving you feedback just wanted to say how great your service was very quick free delivery and immaculate packaging and the free samples are an added bonus - I have recommended you to my daughter Rachel and friend. Thanks again.
I just wanted to say thank you a) for the swift arrival of my order b) also for the extra gift set you put in there (micro daily scrub and factor 50 cream, arrived in a gift set with my moisturiser). I have to say these little surprises are a really lovely touch and definitely makes me want to continue shopping with pure beauty. Many thanks again.
Absolutely brilliant service!! I ordered my products on a Monday and received them the following morning. I like to shop around for my products and found pure beauty to be the cheapest!!
Just like to say it is a pleasure ordering from you, you despatch very quickly, items received well packaged, very pleased with your service. Many thanks.
I received this order on Tuesday morning after ordering it on Sunday. Very promt service and thank you for the "pressie".
Thank you VERY much indeed for excellent service! I was concerned that the product which I needed for a few days away would not arrive in time as you sent a message to say that it was out of stock....so I was amazed and absolutely delighted when the parcel arrived today, in time for me to take it with me. I have used this product for some time and find it an excellent base for make-up. I ordered this Dermalogica "Barrier Repair" on 29th September (Sunday) and it was delivered this morning, Tuesday 2 October.....Again - thank you very much. All good wishes.
Hello, Just thought I would drop you an email to thank you for a fantastic service. I have used [another provider] for years but decided to give you guys a try as you offer free postage & have to say the service was brilliant and was very grateful of the 5 samples.........I will defo be using you again & will recommend you to friends.
Thank you for the excellent service you provided. My order arrived within 24hrs with the free delivery!! I will definately will be using this site again. Warm regards.
Have received order following day everything fine. Excellent service.
Thank you Pure-Beauty! Ordering was easy peasy, loved that you can have free samples and you don't pay for postage. Ordered on the Sunday and arrived on the Tuesday. Will only order my Dermalogica through you guys! Many thanks.
Hello Pure beauty team, Thank you so much again for your prompt service. I received my order in time for my holiday tomorrow. You are always prompt with your service. Thank you.
Morning Pure Beauty, I have been using your products for a week, placed 2 orders and tried samples that you kindly provide FOC, my son who is 14 said to me Mom you look like you still have make up on, I didn't, I had just washed my face.... Today a week on, for the first time in years I am not wearing foundation, my skin not only looks great but it feels great. Thank you to Pure Beauty for your 1st class service and 1st class products.
Thank you Pure Beauty - once again excellent order processing and delivery, not to mention another excellent product!
I'm probably not of much help to you as I have no improvements for you, the only feedback I can give is positive! Incredibly quick delivery, well packaged, free samples as promised, easy to order, all in all a very good service, thank you!