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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Elaine from Berkshire, United Kingdom on 07/02/2011
Susan from West Sussex, United Kingdom on 06/02/2011
Hi, I have ordered several times from this site and each time I have been extremely impressed by the speed of delivery and the packaging which is excellent. The samples that are included with every order are a very welcome bonus. Web site is easy to navigate, prices are always very competitive. In all, a wonderful firm to deal with!! Best regards.
Amanda from Herefordshire, United Kingdom on 06/02/2011
I was very inpressed with your service and the delivery was so quick. The only thing i would of liked to of done was order more of the same product sample as it is better to try a product a few times before you buy. I will definitely be using you again.
Kayleigh from East Sussex, United Kingdom on 04/02/2011
I ordered a few products for next day delivery. The next day they turned up at 8.45am!! Wow! And the bonus some samples too! Absolutely love pure beauty! Reasonable prices and guaranteed quick delivery. Thank you very much!!
Mellissa from Berkshire, United Kingdom on 03/02/2011
I feel I have to give you feedback because your service has been so good. It is very easy to put a complaint email together, but when a service has been truly outstanding I feel it is important to write to say so, please do use any comments I make for publicity purposes. I have used your website 3 times now and every time the service has been superb because: -The site is very easy to navigate -There are plenty of products to choose from -The prices are very reasonable -The samples are great, especially as you can select which ones you would like to try and if you just want a general selection you can make that option. -The speed of delivery is excellent, I ordered at 9pm on Monday and the products arrived Wednesday -The packaging is more than adequate to protect the goods -You get reward points on every order which you can redeem at the time or save -You can see and amend your account and order details very easily. All in all very convenient, the only downfall is that Dermalogica products are so long lasting I don't have to use your site very often! In particular I would like to say that I made an order once and later in the day I realised I had ordered the wrong product, it was very easy for me to send an email to ask you to change it, which you did. It was all very convenient and easy to do. Many Many Thanks for providing such a fab service.
Michelle from Essex, United Kingdom on 02/02/2011
Excellent service as usual. Competitive prices and quick delivery. Thank you :) look forward to ordering from you again.
Dipti from Leicestershire, United Kingdom on 02/02/2011
Hi, Just wanted to say a huge thanks!! I used Pure-Beauty for the first time and my order arrived in a day!!! Fantastic order response!! I'll definitely be putting in my next order very soon!! Many thanks.
Lucy from Somerset, United Kingdom on 01/02/2011
A brilliant, efficient, fast service - as always. A wonderful site, full range of products at fantastic prices. I wouldn't buy my skincare products anywhere else! Thank you.
Marcia from Derbyshire, United Kingdom on 01/02/2011
Hi, Would just like to say thanks for your very prompt delivery and the regular communication so you know where your up to. Right price would definitely shop again with you.
Roger from Cheshire, United Kingdom on 31/01/2011
Hi, Just a Line to say how wonderful your service and delivery has been. Ordered Friday and delivery on Saturday, Great Service. Many Thanks.
Ailsa from Roxburghshire, United Kingdom on 30/01/2011
I would like to commend you on the speed and efficiency of your service. I can't believe that I get my products the next day! You are very professional. Thank you again.
Jean from Lanarkshire, United Kingdom on 29/01/2011
Once again, service was great. Thanks.
Linda from Lanarkshire, United Kingdom on 28/01/2011
Dear Pure Beauty, I'd just like to say how pleased I was with the speedy and efficient way you processed my order. I placed it late on the evening of 23 January and it arrived 2 days later. My order was well packaged too - what excellent service. I find it hard to buy Dermalogica products here - and the samples are a great way to try stuff out.
Gemma from London, United Kingdom on 27/01/2011
What can I say; Excellent communication and free postage, this website is absolutely spot on - I have already received my goods having only ordered them yesterday, I will definitely be passing on your details to all my friends and definitely using again, I love the idea of the free samples to try out different products too, well done and thanks again.
Nicola from London, United Kingdom on 26/01/2011
Thank you I enjoy shopping on Pure & Beauty website, delivery of goods was very speedy - I am very happy with the service Pure Beauty provide.