We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I was very inpressed with your service and the delivery was so quick. The only thing i would of liked to of done was order more of the same product sample as it is better to try a product a few times before you buy. I will definitely be using you again.
I ordered a few products for next day delivery. The next day they turned up at 8.45am!! Wow! And the bonus some samples too! Absolutely love pure beauty! Reasonable prices and guaranteed quick delivery. Thank you very much!!
I feel I have to give you feedback because your service has been so good. It is very easy to put a complaint email together, but when a service has been truly outstanding I feel it is important to write to say so, please do use any comments I make for publicity purposes. I have used your website 3 times now and every time the service has been superb because: -The site is very easy to navigate -There are plenty of products to choose from -The prices are very reasonable -The samples are great, especially as you can select which ones you would like to try and if you just want a general selection you can make that option. -The speed of delivery is excellent, I ordered at 9pm on Monday and the products arrived Wednesday -The packaging is more than adequate to protect the goods -You get reward points on every order which you can redeem at the time or save -You can see and amend your account and order details very easily. All in all very convenient, the only downfall is that Dermalogica products are so long lasting I don't have to use your site very often! In particular I would like to say that I made an order once and later in the day I realised I had ordered the wrong product, it was very easy for me to send an email to ask you to change it, which you did. It was all very convenient and easy to do. Many Many Thanks for providing such a fab service.
Excellent service as usual. Competitive prices and quick delivery. Thank you :) look forward to ordering from you again.
Hi, Just wanted to say a huge thanks!! I used Pure-Beauty for the first time and my order arrived in a day!!! Fantastic order response!! I'll definitely be putting in my next order very soon!! Many thanks.
A brilliant, efficient, fast service - as always. A wonderful site, full range of products at fantastic prices. I wouldn't buy my skincare products anywhere else! Thank you.
Hi, Would just like to say thanks for your very prompt delivery and the regular communication so you know where your up to. Right price would definitely shop again with you.
Hi, Just a Line to say how wonderful your service and delivery has been. Ordered Friday and delivery on Saturday, Great Service. Many Thanks.
I would like to commend you on the speed and efficiency of your service. I can't believe that I get my products the next day! You are very professional. Thank you again.
Once again, service was great. Thanks.
Dear Pure Beauty, I'd just like to say how pleased I was with the speedy and efficient way you processed my order. I placed it late on the evening of 23 January and it arrived 2 days later. My order was well packaged too - what excellent service. I find it hard to buy Dermalogica products here - and the samples are a great way to try stuff out.
What can I say; Excellent communication and free postage, this website is absolutely spot on - I have already received my goods having only ordered them yesterday, I will definitely be passing on your details to all my friends and definitely using again, I love the idea of the free samples to try out different products too, well done and thanks again.
Thank you I enjoy shopping on Pure & Beauty website, delivery of goods was very speedy - I am very happy with the service Pure Beauty provide.
Fantastic website, great prices, excellent free samples offer with every order, free delivery and all arrived within 2 days, awesome. Will recommend to friends and to anyone looking to buy skincare products on the internet.
Thankyou very much for the speedy delivery and excellent quality of products I will definitely be using you again excellent customer service!