We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi Thank you for your prompt and efficient service. The products arrived safe and quickly. I will definitely use Pure Beauty again, Thank you.
Hi, I ordered some stuff from you last week - Dermalogica... I would just like to say that I cannot fault your service - it is fantastic. Despite that snow was disrupting the postage system you still managed to get my cleanser to me by the next day, heavily discounted (25% off normal RRP) and with free postage. Brilliant - thank you.
Hi The support team, I would love to give a positive comment about your service but unfortunately facebook access is denied from my work PC. Just to let you know that the goods were despatched immediately and arrived the next day, safe and sound. Great service and well done, many thanks. Have a great Christmas and a very Happy New Year.
I'd like to say thank you for your fast and efficient service, this is the first time I've used this site but I've already placed my second order. My order arrived within 3 days and was well packaged and I love the samples received. Can't wait for my second order to arrive.Thank you again
As always I am very impressed with your prompt, efficient service. Thank you Pure Beauty and Merry Christmas.
Excellent service as always. Goods arrived next day (which in the current climate is a small miracle). Many thanks.
I would just like to say, thank you, you have consistently delivered my order just as promised, regardless of Christmas or bad weather. In addition I consider that you are extreamly good on price especialy as you give generous amounts of samples and employ a points system, with which I can redeem money off my order. Ten out of ten!
Just want to say how quick you delivered my items considering the adverse weather conditions and the Christmas post, Thanks for that.
Pure Beauty provide An excellent, value for money and hassle free service. I would definitely recommend to friends.
Thank you for very efficient service and despatching the goods so quickly.
Hello, I was amazed to find a product I ordered on Wednesday at midday arrived the very next morning. Excellent service. I had usually used another website to order my Dermalogica skin care, however your site was cheaper, AND you gave me 4 lovely samples whereas the other company sends one per item purchased. I am very satisfied with your company and will not only being using you again, but will recommend your website to my friends. Thanks very much!
As a new customer I have just received my first order. Delighted with your prompt delivery particularly with the challenges you must be having with snow and Christmas. I look forward to ordering from you in the future.
Thank you for keeping me so updated on my order. I received it yesterday evening. You have a superb customers services department. Merry Xmas!
As always vey speedy delivery - even at this busy time of the year. Well done again.
I think I have to thank Google for finding you a while back and I haven\'t looked back since! First off, I absolutely love the Dermalogica products. After years of suffering from t-zone and redness, I have finally found the right products for me. It started with one and then seeing and feeling the results I couldn't stop there. Parting with 200.00 GBP plus for a regime wasn't easy but I consider this an investment into the future of my face & well worth it. Secondly, I've got to give Kudos to the Pure Beauty team. Professional and speedy. Great communication & information via the Facebook page. The samples are also a great service as it allowed me to establish what other products I needed. A previous order was missing two samples so when I placed another order this week, I put in a request for those in the additional comments box but unfortunately this wasn't acknowledged. Other than that, 10 out of 10 and I've been very happy with both the product and the service. Best wishes.