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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Rita from Gloucestershire, United Kingdom on 22/09/2011
Always brilliant service from Pure Beauty, I ordered my purchases approx 3pm and they were delivered next morning by 9am. Once again superb service. I always recommend my friends to your site.
Della from Hertfordshire, United Kingdom on 22/09/2011
WOW, what an amazing website, not only are the products cheaper than else where. The products are famous and the delivery is free and fast! I am very impressed and will defiantly be using this site again. Well Done to Pure beauty.
Gillian from Essex, United Kingdom on 21/09/2011
I received my order the very next day thank you for such a great service.
Valerie from Wrexham, United Kingdom on 21/09/2011
I would just like to thank you for your excellent service and products. I have ordered from you previously and would advise anybody to use your services as they are brilliant.
Kerstin from London, United Kingdom on 20/09/2011
Dear pure beauty team, I'm writing to you to give you feedback about your service and products which I think are OUTSTANDING. Rarely I have come across a website which is so easy to navigate, where I find everything and almost every product is always in stock. The delivery time is equally amazing. For my last order I ordered on a Friday afternoon and the products got delivered the next (Saturday) morning at 9am! Unbelievably good! I will definitively recommend Pure Beauty to friends and family as I'm so happy with the service. Well done again!
Karin from North Yorkshire, United Kingdom on 19/09/2011
Hi, Just to say Thank you for the excellent and consistently high quality customer service from placing my order to receiving the goods packed so well always arriving in perfect condition. I always order from Pure Beauty without any hesitation and now never look anywhere else. I like the idea that you can pick your own samples also the fact that on a Wednesday the news letter arrives with the info of the product on special offer that week. When I placed my order last time I was in a bit of a rush and ordered the wrong sun product. My mistake, only after it arrived did I realise this which of course was next day. A prompt check on your webpage and I find that it can be returned and exchanged which I did immediately, my exchange arrived promptly.....................So thank you all very much I will not make the same mistake again I will always double check.
Lesley from Cheshire, United Kingdom on 19/09/2011
Excellent service as usual, my order arriving the day after it was placed. I would not consider using anyone else for my Dermatologica products. Free postage and packing is a great customer service. Thank you.
Elaine from Hampshire, United Kingdom on 19/09/2011
Excellet service and the free samples were a lovely bonus! Well done.
Peter from Caerphilly, United Kingdom on 19/09/2011
The goods were delivered in a timely fashion, well packed and in good condition. Thank you.
Hayley from Hampshire, United Kingdom on 16/09/2011
Hello, I used your company for the first time yesterday, and just wanted to give you some feedback. The email communication was excellent, confirming the order placed, and then within an hour or so confirming that the order was dispatched. The Dermalogica Foundation arrived today by recorded delivery, which well packaged and with some free samples, which was a lovely touch. From start to finish my experience has been excellent. The product arrived less than 24 hours after ordering...In future when I require Dermalogica products I will buy from you. Many thanks.
Jaci from Fife, United Kingdom on 15/09/2011
I will now be using this website for all my Demologica products. Ordering was simple and my order came within two days - great service. Thank you.
Roona from West Yorkshire, United Kingdom on 15/09/2011
Fantastic delivery!!! I will be ordering more products in the near future.
Sarah from Berkshire, United Kingdom on 14/09/2011
My order was delivered very quickly and particularly like the amount of samples I have been able to request. The points system as an incentive is really good as so many other companies are trying to offer retail deals so good that Pure Beauty do the same.
Lucy from Surrey, United Kingdom on 14/09/2011
Hi very pleased with quick delivery. Excellent service great samples to try will defiantly use you again many.
Ling from Stourbridge, United Kingdom on 14/09/2011
Hi there, Once again, brilliant service. FLAWLESS! :-)