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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Antonia from Wiltshire, United Kingdom on 19/02/2015
I don't know how you do this - deliver my parcel in the morning after my order. My word, you and the Post Office have got this down to a fine art - well done!
Carol from Hertfordshire, United Kingdom on 11/02/2015
Hi, I couldnât see where to write feedback on your website so hopefully you can add this to your testimonials. I just called Pure Beauty and spoke to Craig as I am a first time user of Dermalogica products. I was soooo impressed with Craig boy did he know his stuff! I will certainly be buying all my future products from Pure Beauty and will highly recommend. Thanks again for a great service.
Candace from West Lothian, United Kingdom on 05/02/2015
Just a note to say how efficient, accurate and refreshing Pure Beauty is as an on-line Company. I never have any problems when ordering on-line and the delivery time is fabulous. Thank you!
Linda from Cumbria, United Kingdom on 30/01/2015
As always excellent service, brilliant products (been using Dermalogica for 11 years) - and lovely free gifts as well. Thank you Pure Beauty.
Adela from West Yorkshire, United Kingdom on 29/01/2015
Thank you. Package received today. Will definitely be back. Lovely service. X
Hannah from Berkshire, United Kingdom on 26/01/2015
Once again a fantastic service delivered quickly and the instructions I put on the order for delivery followed! And still 10% cheaper than the high street! Thank you
Christine from Essex, United Kingdom on 24/01/2015
Thank you for my order received today, great service and thank you for the free gift and samples.
Linda from Surrey, United Kingdom on 22/01/2015
Fabulous thanks so much arrived this morning - awesome service as always thanks greatly appreciated :) Have super day.
Carolann from Lancashire, United Kingdom on 14/01/2015
Thank you so much for the excellent service you have provided ordering, dispatching and delivering my product this week! Brilliant service!
Bernadette from Shropshire, United Kingdom on 08/01/2015
Hi all at pure beauty, My order came this morning so I thought I'd drop you a line to say thanks. It came really quickly and was perfectly packed. I've been using Dermalogica for nearly 20 years and have always bought from a shop so it was wonderful to find it cheaper with free delivery with yourselves. Also thanks for the samples that you sent they are appreciated. So again thanks and I will most certainly be ordering from you again.
Sharon from Essex, United Kingdom on 04/01/2015
Just to say a huge "Thank you" for your very efficient service. Very fast delivery and also the fact that I asked in an accompanying note with my order that, if possible, I could have samples for dry skins/masks. You were kind enough to enclose samples exactly as I had requested. So grateful and as previously mentioned, very impressed by efficiency. Many thanks.
Laura from Cumbria, United Kingdom on 23/12/2014
Hiya, Apologies that this has taken a while, what with the chaos of Christmas! I wanted to say a big thank you-firstly for always having given such excellent service and secondly for my lovely gifts I received with my last purchases. I was delighted to have found somewhere on-line where I was able to buy my skincare supplies and your service has been impeccable. Your deliveries are always prompt, well packaged, and I LOVE the fact that I can get samples and try other products. The extra surprise in my latest delivery was lovely- and much appreciated! Looking forward to sharing more business in 2015. Thank you and Merry Christmas!
Carol from East Sussex, United Kingdom on 20/12/2014
Superb service. Despite Christmas postal delays my order arrived within 48 hours. Thank you.
Anthea from Cheshire, United Kingdom on 20/12/2014
AS USUAL EXCELLENT SERVICE. THANK YOU.
Daphne from Cheshire, United Kingdom on 16/12/2014
You said you would beat other prices and you did. Postage was FREE. My product came the next day. What more would I need? No hesitation in using you again.