Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Ruth from Lincolnshire, United Kingdom (19/01/2012)

'An amazing service - thank you. Fast and efficient and a high standard of packaging.'

Bill from Cambridgeshire, United Kingdom (19/01/2012)

'Feedback = great service, quick postage and some good samples in the box.'

Gillian from Lancashire, United Kingdom (18/01/2012)

'Hi Everyone, Just a quick email to say thank you for the very prompt delivery of my recent order. I ordered my usual Dermalogica Clay Cleanser after lunch on Friday 13th January and 10.30 the next morning I received the product along with the samples I had requested. I was very pleasantly surprised. I had expected my order to be delivered Tuesday at the earliest. I will be ordering from Pure Beauty again. This is excellent service and you deserve some praise for it. I will be recommending you to my friend who also uses Dermalogica products. Thanks again.'

Elaine from East Riding of Yorkshire, United Kingdom (17/01/2012)

'I don't normally do this but I placed my first order with you a few days ago. It arrived the next day and I am absolutely delighted. I...will definitely be ordering from you again. Many thanks.'

Camilla from Oxfordshire, United Kingdom (17/01/2012)

'I am thrilled with my order and can't believe how incredibly quickly it arrived. Excellent service and extremely good value. I will certainly use you again and recommend you to friends. Thank you so much.'

Mary from Hampshire, United Kingdom (17/01/2012)

'As ever wonderful service, fast delivery and great products. Many thanks.'

Victoria from Avon, United Kingdom (16/01/2012)

'Thank you. I would like to say how very impressed I was/am with your customer service and values. Having missed the delivery of my items and being unable to pick them up from the post office within the specified week my items were returned to you. Without any problems or hesitation Pure Beauty resent my items at not extra cost. I have and will be reccommending you to others. Many thanks again.'

Pamela from Co. Down, United Kingdom (16/01/2012)

'I have to say that I think your service is second to none and I have recommended your site to all my friends. Great products at fantastic prices too!'

Janet from Cheshire, United Kingdom (16/01/2012)

'Simply the best - for prices, customer service, speedy delivery etc. Just can't be beaten fantastic - give them a try.'

Sheila from Lancashire, United Kingdom (16/01/2012)

'Easy to order and a quick efficient service - many thanks.'

Jacqueline from Tyne and Wear, United Kingdom (14/01/2012)

'This was my first purchase from Pure Beauty. A first class experience. Thank you for your superb service - super, fast delivery and such a bonus that you can choose your own sample products to try! I am a confirmed Pure Beauty shopper!!'

Sophie from Somerset, United Kingdom (13/01/2012)

'Just a email to say thankyou for getting my order out to me so quick.'

Lucy from West Yorkshire, United Kingdom (12/01/2012)

'Hey, Many thanks for you "predictably" top quality delivery. One of the best online services I have used to date. The free delivery, samples, fantastic pricing and super quality of your goods always makes me come back to you and I always recommend where I can. If your asking what I would like to see....It would be nice to have some more "sets" to choose from or offers such as getting extra discount with the more products you order. Also, a little icon to say how many free samples you have remaining would be beneficial. Otherwise, very happy. How online shopping should be! Many Thanks.'

Dawn from Cumbria, United Kingdom (10/01/2012)

'First class service. Will shop with you again. Great delivery service also with royal mail. Thanks Pure Beauty.'

Susan from Midlothian, United Kingdom (09/01/2012)

'Hi, I was very pleased with the whole shopping experience I had when ordering dermalogica. The website is easy to use and the goods were delivered promptly. Many thanks. I will be back.'

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