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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Mo from Northamptonshire, United Kingdom on 18/01/2016
Really impressed with the service, goods ordered Wednesday and with me today Friday. Thank you for the efficiency of the service; I would recommend you to others.
Victoria from Hampshire, United Kingdom on 29/12/2015
Thank you for my products which arrived yesterday. This is my second order with you. I am very happy with your service. Products were well packaged and competitively priced. A 5% discount was offered and a £5 voucher following my first purchase. All very good. The free samples of my choice and free Dermalogica amenity pack were also lovely to receive; a treat for me!! as the products ordered were for my teenagers! All in all, an excellent service. Well done! I'll be back !
Wendy from Dumfries and Galloway, United Kingdom on 18/12/2015
Dear Pure Beauty. Once again this year I placed an order with you for some Dermalogica products for my daughter in laws Christmas...Easily ordered...x...lots of lovely little freebies to choose from...x...arrived promptly...4 days...x...perfectly packed ...x Wrapped and ready. Thank you very much for your excellent service.
Jo from Kent, United Kingdom on 16/12/2015
Dear Pure Beauty Team, I am just writing to give you feedback on my recent purchase. I am extremely impressed with your whole service to be honest. I found your website easy to manoeuvre around, your prices very good, and the fact you get to choose freebie trial sachets and even a gift is just an added bonus! Wouldn't hesitate to purchase from you again. Many thanks!
Connie from Oxfordshire, United Kingdom on 14/12/2015
Thanks for my order that came very quickly. I am pleased with my products, and with the extra. I will be ordering my products from your company from now on. Thanks.
Christina from Lancashire, United Kingdom on 13/12/2015
Thank you so much for my order, it came really fast and I'm very pleased with it. Thanks again.
Patricia from Dorset, United Kingdom on 12/12/2015
Hello Team, I would just like to say thanks for dealing with my order so quickly and for the free gift and samples. I will certainly order from you again. Many thanks and Merry Christmas.
Louise from Essex, United Kingdom on 10/12/2015
I ordered Monday afternoon, the delivery came today! Excellent service and even better that the order came with free gifts. Thank you and well done!
Stuart from Nottinghamshire, United Kingdom on 02/12/2015
Was very pleased with the quick service from you thanks.
Ann from Shropshire, United Kingdom on 30/11/2015
Good morning, just to let you know that my order arrived, very well packed and correct. It has been a pleasure dealing with you, I will certainly use Pure Beauty again. If I am ever in Lichfield I will call in to see you. Best wishes and Happy Christmas.
Alison from Hampshire, United Kingdom on 17/11/2015
Thank you so much for my 500 points credit..... have placed my order already! Such a great idea to offer reward points for products ordered too and will definitely encourage me to order all my Dermalogica products from you in the future. Great customer service from your company from start to finish, which is such a refreshing change these days!
Sue from Derbyshire, United Kingdom on 14/11/2015
Hi, Thank you for my first order which has been delivered promptly and well packaged. Would just like to say that this is the first time I have used you but I would definitely use you again and will be recommending😄 you to friends and family. Thank you for the great service.
Catherine from West Sussex, United Kingdom on 10/11/2015
Thank you for a great purchasing experience. Superb price, super fast delivery, robust packaging and little freebies! Your price was so good that my Decleor Hydra Floral purchase was only £2.50 more than a private Seller selling an unwanted pot on Ebay without any packaging or guarantees! Will buy from you again when I run out.
Priska from Northamptonshire, United Kingdom on 09/11/2015
Hello there, Just a quick line to say THANK YOU for the very efficient service I received as a first time customer, I'm impressed !!! And the variety of (unexpected) samples really made my day. Will definitely re-order and recommend Pure Beauty,
Elizabeth from Bognor Regis, United Kingdom on 07/11/2015
Lovely Dermalogica products...quick delivery and good packaging Thank you I will be ordering from you again.