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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Maureen from Worcestershire, United Kingdom on 17/12/2012
Very impressed by your efficiency, keeping me informed of the orders progress and swiftness of dispatch.
Patricia from Isles of Scilly, United Kingdom on 16/12/2012
Hi - just to say thank you so much for the extremely quick delivery. I ordered yesterday as I live on the Isles of Scilly thought it would be at least a couple of days and it arrived this morning. Thank you to you and Royal Mail for such a great service.
Sheila from Kent, United Kingdom on 15/12/2012
Good afternoon, I have just received my first order of Dermalogica from the pure-beauty website and have been absolutely delighted with the service I received; I placed the order on Monday and my products were delivered early Tuesday morning. To my surprise I also received a couple of "gifts with purchase" which is a nice pre-Christmas treat. I will definitely be recommending your website to friends and family and will be back with my next order in the not too distant future. Thanks again for the excellent service!
Sharon from Essex, United Kingdom on 14/12/2012
Hi, As usual, your service is second to none. I ordered the Dermalogica Ultra Calming Cleanser - it was being delivered within two days (bearing in mind postage was free), along with four free sachet samples of other Dermalogica products. Now that is what I call efficient and great customer services. Many thanks to the team at Pure Beauty.
Anne from The Highlands, United Kingdom on 14/12/2012
My order arrived yesterday morning - than you for the prompt service much appreciated.
Julie from Berkshire, United Kingdom on 13/12/2012
My order came through nice and quick and the products were well package. I just love the samples as they are so helpful in deciding on a product. Eye creams don't seem to have any effect on me but the Age Smart is a star! Thanks again.
Hazel from London, United Kingdom on 12/12/2012
Fantastic service again ... love the free samples and rapid delivery. I honestly will not be buying my Dermalogica from anywhere else in future. Thanks!
Hilary from East Yorkshire, United Kingdom on 11/12/2012
Very please with items which are Xmas presents for my daughter and granddaughter who already use these products. Very happy with delivery times and I will definitely buy again and recommend you to friends and family, thank you.
Michaela from Surrey, United Kingdom on 10/12/2012
I am writing to let you know how happy I am with your company. Your prices are very good and speed of delivery is brilliant. I have always been incredibly happy with your services and I wish more companies were like yours. And I love the free samples which you always add even when not requested. It is such a beautiful touch and it helps me to test new products or use the small samples when I travel. I am your customer for life. Thank you very much, Merry Christmas and a very prosperous New Year!
Sue from Hampshire, United Kingdom on 09/12/2012
Hi, Congratulations on a really great service. I placed my order on line which was simple and straightforward and within a couple of days the goods were delivered. Not only a really good product but exceptional delivery service too. Many thanks.
Laura from Bedfordshire, United Kingdom on 08/12/2012
I have just received my parcel and I wanted to give some feedback on how impressed I am with the service. Ordering was quick and simple and my parcel arrived next day - I am a very happy customer and will certainly be buying my products from you in the future, as well as recommending you to my friends. Many thanks.
Lindsey from London, United Kingdom on 07/12/2012
This is the first time I have used Pure Beauty and I am really impressed! Excellent website which was very easy to use, competitive prices, samples are brilliant, and delivered in 1 day. I will definitely be recommending to buy their dermalogica products! Very happy customer. Thank you.
Roger from Wiltshire, United Kingdom on 07/12/2012
Many thanks for mega prompt delivery of our order.
Julie from Nottinghamshire, United Kingdom on 06/12/2012
Extremely swift service - my parcel arrived today just 24 hours after I placed the order. Excellent, thank you!
Althea from Surrey, United Kingdom on 05/12/2012
I am very, very pleased with the delivery service you have provided over the past few years, and your excellent customer service! Well done.