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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi - just to say thank you so much for the extremely quick delivery. I ordered yesterday as I live on the Isles of Scilly thought it would be at least a couple of days and it arrived this morning. Thank you to you and Royal Mail for such a great service.
Good afternoon, I have just received my first order of Dermalogica from the pure-beauty website and have been absolutely delighted with the service I received; I placed the order on Monday and my products were delivered early Tuesday morning. To my surprise I also received a couple of "gifts with purchase" which is a nice pre-Christmas treat. I will definitely be recommending your website to friends and family and will be back with my next order in the not too distant future. Thanks again for the excellent service!
Hi, As usual, your service is second to none. I ordered the Dermalogica Ultra Calming Cleanser - it was being delivered within two days (bearing in mind postage was free), along with four free sachet samples of other Dermalogica products. Now that is what I call efficient and great customer services. Many thanks to the team at Pure Beauty.
My order arrived yesterday morning - than you for the prompt service much appreciated.
My order came through nice and quick and the products were well package. I just love the samples as they are so helpful in deciding on a product. Eye creams don't seem to have any effect on me but the Age Smart is a star! Thanks again.
Fantastic service again ... love the free samples and rapid delivery. I honestly will not be buying my Dermalogica from anywhere else in future. Thanks!
Very please with items which are Xmas presents for my daughter and granddaughter who already use these products. Very happy with delivery times and I will definitely buy again and recommend you to friends and family, thank you.
I am writing to let you know how happy I am with your company. Your prices are very good and speed of delivery is brilliant. I have always been incredibly happy with your services and I wish more companies were like yours. And I love the free samples which you always add even when not requested. It is such a beautiful touch and it helps me to test new products or use the small samples when I travel. I am your customer for life. Thank you very much, Merry Christmas and a very prosperous New Year!
Hi, Congratulations on a really great service. I placed my order on line which was simple and straightforward and within a couple of days the goods were delivered. Not only a really good product but exceptional delivery service too. Many thanks.
I have just received my parcel and I wanted to give some feedback on how impressed I am with the service. Ordering was quick and simple and my parcel arrived next day - I am a very happy customer and will certainly be buying my products from you in the future, as well as recommending you to my friends. Many thanks.
This is the first time I have used Pure Beauty and I am really impressed! Excellent website which was very easy to use, competitive prices, samples are brilliant, and delivered in 1 day. I will definitely be recommending to friends...to buy their dermalogica products! Very happy customer. Thank you.
Many thanks for mega prompt delivery of our order.
Extremely swift service - my parcel arrived today just 24 hours after I placed the order. Excellent, thank you!
I am very, very pleased with the delivery service you have provided over the past few years, and your excellent customer service! Well done.
Hi, I just wanted to thank you for a great service. Last week I was feeling a little fed up and the cold weather was starting to take its toll on my skin. I placed an order late Thursday evening and was thrilled when a parcel of joy arrived Saturday morning, all my products parcelled perfectly, with my lovely little samples too. I couldn't wait to get using my goodies. Your on line order service is so easy to use, the site is really well laid out and the amount of information you provide on each product is great. Your prices are amazing!! I am a massage therapist and have highly recommend you to a few of my clients. I really can not rate your service enough. The samples and reward service are a fab idea and certainly make me want to remain a loyal customer. Thanks again.