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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Marjorie from West Yorkshire, United Kingdom on 18/01/2013
As always this is excellent service and delivery. Thank you again.
Fiona from Highland, United Kingdom on 17/01/2013
Hi, I would just like to say how delighted I am with Pure Beauty. I ordered my goods yesterday afternoon and had them by 11am this morning. Brilliant service and great prices. I have used you a few times before and have always received my orders really quickly. I will certainly be using you again and have already recommended you to a family member! Thanks again.
Carol from Bridgend, United Kingdom on 16/01/2013
Thank you for a fast and efficient service which was also good value. Great service.
Sue from North Yorkshire, United Kingdom on 16/01/2013
Always an excellent service good delivered on time. A very satisfied customer.
Alan from Devon, United Kingdom on 11/01/2013
Stephanie from South Yorkshire, United Kingdom on 08/01/2013
Good afternoon, May I take this opportunity as a first time buyer from you to say many thanks to everyone concerned, for a swift and effortless transaction offered by your site. I received my item today and was pleasantly surprised to receive the free gifts within my order as well as the free samples. Will be purchasing again with no worries.
Sharon from Staffordshire, United Kingdom on 07/01/2013
I have been really impressed with the Customer Service @ Pure Beauty, I placed my order one day and the products were received the next by 10am which was very impressive. The prices are very competitive too...I really liked the option for the free samples, I am able to try a couple of products before I buy, I opted to try the ageing eye cream as this is quite a bit more expensive than my usual eye cream, obviously people don't want to be buying a product until they are sure it works for them, so it is ideal. My local salon have given me samples in the past but none recently so will definitely be ordering from you again. Thank you!
Halina from Hampshire, United Kingdom on 06/01/2013
Yet again amazingly efficient service. Ordered online a.m. 3rd January and goods arrived the next day. The website was clear and I was able to easily find what I was looking for (with clear information about what I was purchasing and what it was designed to accomplish). Your prices are competitive and I now find you are my first choice of website when purchasing Dermalogica for myself and my teenage son.  Thank you.
Fiona from North Yorkshire, United Kingdom on 05/01/2013
I love Pure Beauty! As always a great product at fantastic prices and the delivery time cannot be faulted. I would never shop anywhere else for my Dermalogica products. Thank you!
Kim from Essex, United Kingdom on 04/01/2013
Hi and Happy New Year to all the staff at PB, I would just like to say thank you for supplying an excellent service to your customers as always.
Chantal from Buckinghamshire, United Kingdom on 03/01/2013
I received my order this morning just like I knew I would and as usual I am so happy. And I got some free gifts! And my hand picked samples. Pure Beauty just keeps giving and I LOVE IT! Thanks so much. Free postage from Pure Beauty means a special Delivery. 2013 has started off just right for me!
Uta from Hertfordshire, United Kingdom on 02/01/2013
Hi, Just to let you know that I was very impressed with the speed of arrival for my last order, much appreciated...Thank you very much for the points. Happy New Year and best regards.
Mary from Gloucestershire, United Kingdom on 31/12/2012
Thank you - I received my order on Saturday 22nd Dec the day after I ordered it. Excellent service and I look forward to contacting you again.
Julie from Cumbria, United Kingdom on 29/12/2012
Nothing new from me, I think Pure Beauty are brilliant, I buy all my daughter's dermalogica beauty treatments from you. Great, extremely easy to use website, prompt, excellent customer service when required, returns (which occurred because of my error), dealt with fast and efficiently, deliveries very quick and packaging excellent, all round excellence in fact, please give yourselves a pat on the back. I have in the past recommended you to my friends and colleagues who are all equally delighted. Merry Christmas and all the very best for 2013, long may you Reign.
Teresa from South Yorkshire, United Kingdom on 28/12/2012
Hello, This is the first time I have shopped with Pure Beauty and I will certainly be making a return visit! The site was easy to use, simple to place an order and very speedy on delivery. Full marks as far as I am concerned, so thank you very much! Have a Happy Christmas!