We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I purchased three Dermalogica skin products and all arrived the next day - brilliant. What I did like about the service is that I was able to choose the samples myself which I received. This gives people chance to sample the products they are genuinely interested in. Very good PR!
Hello, I just thought I would let you know that I came across your website by chance and am pleased that I did. I was impressed with the site itself and that my order did arrive the very next day. I didn't realised about the 5 free samples until it was too late I had only asked for one, but I will enjoy the 5 samples of the Sheer Tint to ensure it really does suit me. I will back to order again. Thank you.
On the past two occasions I have bought my dermalogica from you and have had no issues whatsoever. Delivery is excellent (next day recorded) and there are no faults with the product itself. You offer the purchase points, which are a nice incentive, as well as allowing us to choose sample products, which is handy as we are able to try before we buy! Very pleased! Will certainly be buying from you again as your prices remain competitive with other online retailers. Thank you :)
As usual prompt delivery, lovely products and love the free samples. Will be ordering all my skin are from pure beauty from now on. Thanks.
Hi, Just a quick note to say how impressed I am with your service. Firstly, the cost of the product I bought was cheaper than I was expecting and secondly it arrived the next day, much to my surprise. So thank you! I will definitely be using Pure Beauty again. Thanks again.
Thank you for your email. This is to let you know that my first order from you arrived within 24 hours which is rather impressive. Thank you for your efficiency and prompt delivery. I will certainly return to Pure Beauty with further orders.
As usual first rate transaction,speedy delivery and excellent product.Thank you.
Hi, Just to write that once again my order has arrived as promised (even on Saturday) and I am very impressed with your efficiency. Â Your prices are the cheapest I believe and the service second to none.
Hi, I just wanted to say thank you for a really good service. I placed my order yesterday and it arrived first thing this morning! I'll happily recommend Pure Beauty to my family and friends and will definitely order from you again.
Hi, My order arrived today, beautifully packed in a box with padding and just a couple of days after ordering. I will recommend you and also use you again. Thank you.
Many thanks indeed for your prompt and efficient service. The free samples were also greatly appreciated. Many thanks.
Hi, Just received my first order from you. Would just like to say how impressed I was from your on line service from purchase through to delivery, excellent, would recommend you & look forward to using your service again. Many thanks.
Placed my first order on Tuesday night & received goods on Thursday. Excellent service. Will definitely order from you again and will recommend. Thank you.
What can I say? The best service I have ever had with on line shopping. Great web site, very competitive prices and extremely fast delivery. Would recommend to anyone. Many many thanks.
Dear Pure-Beauty, I ordered my Dermalogica products on Sunday 7 April and they arrived today on 9 April. I am really pleased with the speedy dispatch and delivery, particularly as your prices were the most competitive I could find. I also enjoy the free samples, which give me a change to try different products. Many Thanks.