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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I first discovered Pure Beauty when trying to place a Dermalogica order with my regular supplier; they did not have the stock I required.I looked through the Pure Beauty web site, which I found very easy to use. I was having problems with my skin at the time and found the information on the product selection very very helpful. I decided to try the Ultra Calming Cleanser, and gentle soothing booster. After a couple of weeks my skin dramatically improved.I have just placed my second order for the micro exfoliant.I had a query as to the status of my order so I sent an email asking if everything was ok. I had a response within half an hour, explaining everything was as it should be and they would send me an update asap.This was done and my goods were received within 36 hours of the order being placed.I was amazed at the incredibly high level of customer service shown. I have recommended the web site to all the friend that use dermalogica.I have never come across a site that has such a wide variety at very competitive prices, fantastic delivery time (great packaging), and amazing service.I will continue to use your for all my dermalogica needs.Thank you.
I'd like you to know that you are truly and utterly fabulous! I am a real fan of ignoring Ebay for my dermalogica purchases now, purely for the pleasure of dealing with you lot... packaging is great, you always pop in some treats and service is truly fantastic! THANK YOU!
Faultless service, lightening quick delivery ... I wish all aspects of shopping were as pleasurable and painless as shopping with pure-beauty.co.uk!
I just wanted to say thankyou for your extra quick delivery and the brilliant free samples. I didn't know how to select my own samples, but the ones you sent have inspired me to spend more money!
I am extremely impressed with both the competitive pricing and incredible speed at which my order arrived! I will definitely be ordering from you again, and recommending you to friends and family.
Today I received my order. Thank you for the quick and smooth despatch of my products. Appreciate the quick , efficient service. Thank you.
Excellant products, my first experiance of shopping online and was very impressed with how this company dealt with my order. Very quick delivery, would certainly recommend to friends.
Very impressed with service, ordered one day, delivered the next. Well done! I will use you again.
Thank you. Excellent service and very,very quick! Many thanks.
I wanted to add a comment on your website, so I thought I would email you. I only ordered my products yesterday and it came today, I'm very impressed by the service and will definitely order from you again.
What with working more hours than necessary these days, I found Pure Beauty to be a fantastically easy website to use. The products are first class as was the delivery. I really was impressed with the next day postage. I'll definitely use you again. Well done.
Thank you for the email. I was very pleased with both the products and the speed and efficiency of service. I will definitely be using you again soon
The product in question 'special cleansing gel' I have used before so I am very happy with that. As regards your service I am over the moon with the service I received. I ordered on Friday lunch-time and my order was delivered before 10am on the Saturday morning. I couldn't have wished for a better service and the prices are so much better than the beauty salons I have had to buy from before.Please keep up the good work and I shall DEFINITELY be ordering from yourselves whenever I run out of Dermalogica again.Thank you once again.
My order was fine and delivery was prompt. I have been using Dermalogica for quite a while and have ordered off various websites but Pure Beauty is the best value I have come across. I ordered the deodorant from you and it is the first time I have used this product and it is lovely.
Hi, this is the first time I have shopped with you, and also the first time I have used these products. I am very happy with the service I have received, products are great and the samples are great and I would be more likely to buy something I have actually tried. Thank you. PS. Will be using your site again and would recommend it to people.