Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Amanda from County Durham, United Kingdom (08/08/2007)

'I am extremely happy with your service and fast delivery of items. I have been using dermalogica products for some time, but find sourcing them difficult. I will buy from you in future. '

Emma from London, United Kingdom (26/07/2007)

'I would like to thank you for your speedy delivery of my products. Thanks again, I will be sure to buy from you in the future. '

Lynda from Derbyshire, United Kingdom (26/07/2007)

'My products arrived the very next day, most impressed. I usually buy my Dermalogica products from my local beauty salon or I do try to stock up when I go to America. I did actually buy my last lot from Purebeauty - Henderson in Las Vegas in May. I actually spent $417.44 and put an extra $117.oo on my credit card which on my return amounted to around £61.00. Last year I spent another large amount from a Hotel in Atlantic City cannot remember though if it was Purebeauty!! I will from now on be certainly buying from you instead on having to wait for my holidays and having to search to see if I can find the product anywhere. Will certainly be buying from you again. '

Joanne from London, United Kingdom (26/07/2007)

'I received my order 1 day after placing the order which I was really pleased about. There were also samples included suitable for my skin type. Packaging was excellent. Thank you. I have just started ordering from you as I was unhappy with my previous on-line supplier, and am very happy with you! '

Nadia from Kent, United Kingdom (23/07/2007)

'I would just like to write and say thank you to a great Web-Site and excellent delivery service. I used your internet site about a week ago and found it very interesting. There was everything I needed to know about the products I regularly use and at a discounted price, who could ask for more! I religiously use my Dermalogica every day and night because I had problem skin, and have found that the products I use have controlled and sorted them out. The products I use every day are the Dermal Clay Cleanser, Skin Prep Scrub, Multi Active Toner, Oil Free Matt Block and at night the Medicated Clearing Gel which was my first order with you. I was normally buying these products from my Beautician, who would charge me a lot of money for these products, and I would never receive any samples from her I found this an added bonus with you. Since seeing your web-site I know where I will be buying them from now! Once again thank you for a great service and I cant wait to place my next order with you! '

Vikki from London, United Kingdom (09/07/2007)

'Just wanted to say thank you for my products which are great. You provide a wonderful, fast, efficient service and I will be buying all my Dermalogica products from you in the future. '

Dinah from London, United Kingdom (05/07/2007)

'Dear Pure Beauty, thank you very much, my order has arrived. This is the first time I have purchased products from you and are very impressed. I would not hesitate to recommend it to my friends! '

Lindsay from Glasgow, United Kingdom (04/07/2007)

'just writing to thank you for your great customer service and speedy delivery. It took one day for my products to arrive and I was delighted to receive them so quickly. Thanks once again. '

Sally-Ann from Essex, United Kingdom (01/01/2007)

'Will definitely be purchasing some more products soon. Cannot believe how good the service is and love the samples that come with it. Well done - keep up the good work. '

Louise from Shropshire, United Kingdom (01/01/2007)

'I first discovered Pure Beauty when trying to place a Dermalogica order with my regular supplier; they did not have the stock I required.I looked through the Pure Beauty web site, which I found very easy to use. I was having problems with my skin at the time and found the information on the product selection very very helpful. I decided to try the Ultra Calming Cleanser, and gentle soothing booster. After a couple of weeks my skin dramatically improved.I have just placed my second order for the micro exfoliant.I had a query as to the status of my order so I sent an email asking if everything was ok. I had a response within half an hour, explaining everything was as it should be and they would send me an update asap.This was done and my goods were received within 36 hours of the order being placed.I was amazed at the incredibly high level of customer service shown. I have recommended the web site to all the friend that use dermalogica.I have never come across a site that has such a wide variety at very competitive prices, fantastic delivery time (great packaging), and amazing service.I will continue to use your for all my dermalogica needs.Thank you. '

Annette from Kent, United Kingdom (01/01/2007)

'I'd like you to know that you are truly and utterly fabulous! I am a real fan of ignoring Ebay for my dermalogica purchases now, purely for the pleasure of dealing with you lot... packaging is great, you always pop in some treats and service is truly fantastic! THANK YOU! '

Emma from Aylesbury, United Kingdom (01/01/2007)

'Faultless service, lightening quick delivery ... I wish all aspects of shopping were as pleasurable and painless as shopping with pure-beauty.co.uk!'

Alex from Hampshire, United Kingdom (01/01/2007)

'I just wanted to say thankyou for your extra quick delivery and the brilliant free samples. I didn't know how to select my own samples, but the ones you sent have inspired me to spend more money! '

Jade from Wolverhampton, United Kingdom (01/01/2007)

'I am extremely impressed with both the competitive pricing and incredible speed at which my order arrived! I will definitely be ordering from you again, and recommending you to friends and family.'

Adrian from London, United Kingdom (01/01/2007)

'Today I received my order. Thank you for the quick and smooth despatch of my products. Appreciate the quick , efficient service. Thank you.'

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