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Always great service

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Liz from Hampshire, United Kingdom on 01/05/2008
I just wanted to let you know that I think the service I have received from Pure Beauty has been excellent to date. I only placed my order on Tuesday and received it Wednesday morning - very efficient and one of the best on-line servcies I have experienced.
Nolwenn from London, United Kingdom on 23/04/2008
Thank you very much for your high-class service. Once more I have received my Super Rich Cream - the most effective moisturiser for my dry and sensitive skin - very promptly together with a generous amount of samples. It is a real pleasure to order via your website.
Margaret from North Yorkshire, United Kingdom on 23/04/2008
Thank you ,order received safely today. I compliment you on your speedy efficient service.
Marianne from Edinburgh, United Kingdom on 19/04/2008
I received my order today...and I have to say I was highly delighted by the level of service received. I find it difficult to find stockists that are open at times to suit me and that have the products I like in stock. I will definitely be ordering via pure beauty in future. Thank you very much.
Elizabeth from West Yorkshire, United Kingdom on 19/04/2008
Had to write and tell you how impressed I am with your service! I put an order throughFriday afternoon and it was with me first thing Saturday morning - and your prices are very competitive. Thanks very much - I\'m already recommending you to friends for Dermalogica products.
Sandra from Suffolk, United Kingdom on 19/04/2008
Your website is easy to use. Your prices are well below those on the High Street The products always arrive quickly. I appreciate the samples you add in. It is a pleasure shopping with you.
Karen from Kent, United Kingdom on 19/04/2008
Many Thanks, received my order yesterday, fantastic service yet again.
Ann from Lancashire, United Kingdom on 17/04/2008
I received my second order from you this morning....Thank you. I am not one for writing feed backs etc but this time I am more than happy to do so. I find your web site a pleasure to visit. It is clean and fresh looking, uncluttered and easy to follow. I used Dermalogica products in college when I was a student therapist, so I know how good they are. I think your web site reflects this too. The fast posting of the packages amazes me. I ordered my latest item on Tuesday and it arrived with the post this morning (Wednesday), less than 24 hours after first ordering! My daughter's wedding is coming up at the end of May 2008 and I know she will be in a panic about her skin and make-up and I am now very confident that if I need a product for her, it will arrive the day after ordering. (I will be registering both daughters with you too.) I love the kits on offer and your prices are excellent. I also appreciate the free samples....what a good idea. It takes the embarrassment out of asking for samples. I will definitely be buying some of the things I have tried. So, keep up the good work. Thank you for the pleasant and easy transactions.
Emma from Hertfordshire, United Kingdom on 17/04/2008
I wanted to thank you for such an excellent service which I received! Well packaged and received the following work day. I was so impressed and will certainly be back for all of my Dermalogica products and will certainly, without a doubt, be recommending your service to friends etc.
Janice from Inverness Shire, United Kingdom on 14/04/2008
I was delighted with the service you provided. My products arrived very quickly. I will continue to use you in the future. Thanks again
Barbara from London, United Kingdom on 11/04/2008
Just a quick email to say I think the service is fantastic. I ordered yesterday at midday and received the package this morning. Great service and will recommend to friends. Many thanks.
Caroline from Buckinghamshire, United Kingdom on 10/04/2008
Very pleased with with how quickly the order was processed and despatched. Also nice to have free samples to try. Will definitely be ordering again soon. Very happy customer!!!
Sarah from Surrey, United Kingdom on 08/04/2008
Pretty impressed and will be ordering some more products with yourselves shortly. Much cheaper than in the shops even with the postage.
Vicky from London, United Kingdom on 08/04/2008
Just to say many thanks for your very prompt service, I received all the goods today & look forward to shopping with you in the future.
Peggy from Dorset, United Kingdom on 07/04/2008
Thank you for your e-mail. I was delighted when I received my goods first thing on Friday morning, as I\'d only ordered them at 3 p.m. on the Thursday. Excellent service and I shall certainly be ordering from you again. Thanks again.