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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Kerrie from Cardiff, United Kingdom on 03/02/2009
I would like to confirm that I received my order from you this morning and I would like to say how impressed I am with your service! This was my first order with you and I am so pleased with how easy it is to buy from your website. I normally buy my Dermalogica from [another site] but from now on I will only order from you. I am very pleased that you have sent all of the samples I asked for and your customer service is excellent. ... Thanks again.
Jane from Hertfordshire, United Kingdom on 28/01/2009
My order arrived today - thank you very much. Your service is very efficient and prices are competitive, so I\'ll definitely be using your website again. Thanks also for the various samples you sent - much appreciated.
David And Kim from Isle of Man, United Kingdom on 23/01/2009
Must just say your team are perfect! We always receive our order in record time and the packing is superb. Many, many thanks.
Lauren from Berkshire, United Kingdom on 22/01/2009
Thank you for the order. I was so impressed with the service and quick delivery and will be advising all my friends to use it! Thank you so much! 10/10!
Karen from Essex, United Kingdom on 22/01/2009
I would like to say that my son (on whose behalf I have been ordering your products) is delighted with everything he has received from you; the Dermalogica products really are improving his teenage skin problems noticeably and the free samples he has had have given him the chance to try out other products he might not have thought of buying. I am also very happy with your packing and quick delivery and the fact that you keep in touch! Many thanks.
Beata from Inverness-shire, United Kingdom on 21/01/2009
What excellent service! I only put my order through yesterday pm and the postie delivered it this morning!!! I will recommend you to all my friends. Keep up the good work.
Gillian from London, United Kingdom on 18/01/2009
You have all been most helpful, have responded quickly to my queries and have been extremely polite. Many thanks.
Shauna from Surrey, United Kingdom on 16/01/2009
I just wanted to say, this has been one of the best online shopping experiences I have EVER had (twice running). Be assured I shall be buying from you in the very near future. The communication is excellent, the goods are delivered quickly and the customer service is second to none. I shall certainly be recommending you to work colleagues, family and friends. I dearly hope you guys survive this current tough climate.
Valerie from Norfolk, United Kingdom on 14/01/2009
Thank you for this, my order arrived safely yesterday. Your service is fabulous.
Denise from Devon, United Kingdom on 13/01/2009
My order was safely received today. I am so impressed by the speed and the way the order is dealt with. The website is user friendly and of course as I have used the products now for some time I love them.
Kate from Wilshire, United Kingdom on 09/01/2009
Thank you for my order. I was extremely impressed with your quick response so soon after Christmas and for keeping me constantly updated on the progress of my order. Everything has arrived in perfect condition and I look forward to making further orders in the future.
Margaret from North East Wales, United Kingdom on 02/01/2009
Excellent service. Order received in 48hours, will definitely use you again. Thanks.
Karen from Hampshire, United Kingdom on 26/12/2008
This is just a quick email to say I'm really impressed with your eShop. Once an order is placed, the product turns up a few days later. If something goes wrong, its quickly resolved....keep up the good work ;-)) Thanks.
Carole from Cambridgeshire, United Kingdom on 24/12/2008
Dear Pure Beauty what service!!!! Just to let you know I have received my order today!!! Thanks so much. I will be talking to you in the new year!
Henry from Nottinghamshire, United Kingdom on 24/12/2008
Item delivered very quick and service was excellent well presented box, would recommend this company and will use again. Thanks.