We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I would like to confirm that I received my order from you this morning and I would like to say how impressed I am with your service! This was my first order with you and I am so pleased with how easy it is to buy from your website. I normally buy my Dermalogica from [another site] but from now on I will only order from you. I am very pleased that you have sent all of the samples I asked for and your customer service is excellent. ... Thanks again.
My order arrived today - thank you very much. Your service is very efficient and prices are competitive, so I\'ll definitely be using your website again. Thanks also for the various samples you sent - much appreciated.
Must just say your team are perfect! We always receive our order in record time and the packing is superb. Many, many thanks.
Thank you for the order. I was so impressed with the service and quick delivery and will be advising all my friends to use it! Thank you so much! 10/10!
I would like to say that my son (on whose behalf I have been ordering your products) is delighted with everything he has received from you; the Dermalogica products really are improving his teenage skin problems noticeably and the free samples he has had have given him the chance to try out other products he might not have thought of buying. I am also very happy with your packing and quick delivery and the fact that you keep in touch! Many thanks.
What excellent service! I only put my order through yesterday pm and the postie delivered it this morning!!! I will recommend you to all my friends. Keep up the good work.
You have all been most helpful, have responded quickly to my queries and have been extremely polite. Many thanks.
I just wanted to say, this has been one of the best online shopping experiences I have EVER had (twice running). Be assured I shall be buying from you in the very near future. The communication is excellent, the goods are delivered quickly and the customer service is second to none. I shall certainly be recommending you to work colleagues, family and friends. I dearly hope you guys survive this current tough climate.
Thank you for this, my order arrived safely yesterday. Your service is fabulous.
My order was safely received today. I am so impressed by the speed and the way the order is dealt with. The website is user friendly and of course as I have used the products now for some time I love them.
Thank you for my order. I was extremely impressed with your quick response so soon after Christmas and for keeping me constantly updated on the progress of my order. Everything has arrived in perfect condition and I look forward to making further orders in the future.
Excellent service. Order received in 48hours, will definitely use you again. Thanks.
This is just a quick email to say I'm really impressed with your eShop. Once an order is placed, the product turns up a few days later. If something goes wrong, its quickly resolved....keep up the good work ;-)) Thanks.
Dear Pure Beauty what service!!!! Just to let you know I have received my order today!!! Thanks so much. I will be talking to you in the new year!
Item delivered very quick and service was excellent well presented box, would recommend this company and will use again. Thanks.