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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Bethan from London, United Kingdom on 12/06/2009
Very impressed with the speedy delivery. Great service at a great price!
Lara from Cornwall, United Kingdom on 11/06/2009
I just wanted to say thank you for delivering my order so quickly, I really do appreciate it. I love the products I ordered, too (Body Therapy Kit). It was the first time I'd tried the body kit and I'm really pleased with all the products....Thanks so much for the excellent customer service-I'll definitely be shopping with you again soon.
Alison from Essex, United Kingdom on 10/06/2009
My order arrived today. Thank you for the excellent service - incredibly fast delivery.
Umola from London, United Kingdom on 09/06/2009
After being deceived and disappointed by other Dermalogica-dedicated websites, I had little faith in your promised Next Day Delivery service, stock availability and product samples. You've renewed my faith! Thank you for such great service - genuine Next Day Delivery, "Dermalogica" product samples and a very comprehensive user-friendly website. I found your professional skincare blog very informative. You can be sure I'll be a returning customer.
Loveday from London, United Kingdom on 08/06/2009
I am really impressed with the service you offer. I can't believe how easy it is - and how quickly you got the products to me. The samples are a great idea -and have let me know exactly what I'll be buying from you next time -and there will be a next time! Thanks so much for making it so simple.
Charlotte from West Yorkshire, United Kingdom on 06/06/2009
Thank you, easy purchase. Received the goods today. Much appreciated will def shop with you again in the future.
Christina from Lancashire, United Kingdom on 05/06/2009
Hi All ! Just wanted to drop you a few lines to say Thanks for the excellent service you have recently provided. I was thrilled to receive my Dermalogica Products (and free samples) the very next day - packed to perfection and so fast! I have used them already and can already see myself becoming a Dermalogica Devotee ! In fact I am going back on the website straight after I finish this e-mail ......Thanks again - I will definitely be visiting and ordering from you again, and won't hesitate to recommend you to all my friends.
Jean from Lanarkshire, United Kingdom on 05/06/2009
Just a quick note to say how good your service was. This is the second time I have ordered from you and have been delighted with the price, service and no postage!
Kristie from Suffolk, United Kingdom on 04/06/2009
Dear Pure Beauty people! Thank you once again for completing my second order even faster than the first! I still cannot believe that your customer service is so excellent, maybe you should pass on your secret to other businesses so that we 'the buying public' didn't have to suffer such poor service elsewhere. I'm appreciative of the added 'freebies' a very nice touch, it's nice to feel that you got a little extra for your pounds. My main problem is using these items quick enough that I may order some more!! Keep up the brilliant job. Best Wishes.
Linda from Berkshire, United Kingdom on 03/06/2009
THANKS SO MUCH FOR MY ORDER, RECEIVED YESTERDAY THAAAAAAAANKS!!! thanks so much for great samples - always a pleasure, take care and have fab day!
Kima from Leicestershire, United Kingdom on 31/05/2009
Thank you , I've received my order, I am so impressed by your service, its really a five star service!! I will only buy Dermalogica from this web site from now on.Cheers!
Maureen from Bedfordshire, United Kingdom on 30/05/2009
Thank you for my order arriving so quickly - I don't normally check back with a company but your service was so exceptional - I ordered on Thursday and it was here by Friday 8.15am - thanks - I shall use you again.
J from Essex, United Kingdom on 29/05/2009
Would just like to say a big thank you for the professional and speedy service. I have recommended you to a number of friends and will continue to do so. Many Thanks.
Jenny from Oxfordshire, United Kingdom on 29/05/2009
Thank you, I am delighted as always with my order and your brilliant service.
Sarah from Nottinghamshire, United Kingdom on 29/05/2009
Thank you. The order arrived today. I am very impressed with the speed and efficiency of your organisation and look forward to using you again in the future.