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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi Pure beauty, I just want to let you know that as always I am very happy with your speedy delivery and frequent email communication...Thank you for a professional and prompt service.
Hi, I just wanted to thank you and give you positive feedback with regards to my recent order. I placed the order late last Wednesday night and was pleased to be informed that it had been despatched the next day and it arrived the very following day. It is great that emails are sent to keep the customer up-to-date with the order including for example the email that I have just received to acknowledge that the order is complete. I am also impressed how well the items are always packed, the free samples and the points system enabling me to money off on each order! Great Service! Many Thanks.
I was delighted with the fast and reliable service with pure beauty. This is what you always hope for with mail order. Highly recommended.
All received. Thank you for your excellent prompt service - as always!
(Additional:)Yes of course, please use the feedback. Looking at other feedback, most comment on your fast and reliable service. While this is true and very important to differentiate you from other suppliers, it is also important to comment on the exceptional good product costs. I have been buying Dermalogica for some years and no one's prices come even close to yours for value. I don't even bother to compare any longer, I know I am getting the best price, and this saves me valuable time.
Thank you so much for your superb service. I recently placed a first time order with you, time from ordering goods to delivery of goods - 48 hrs. Fabulous!, especially considering I placed my order on-line on a non-working day. I'm looking forward to leaving reviews for the two products purchased after using them for a week or two, I'm already loving the results after only one and a half days use. Thank you again.
Hello, I would just like to say I used your website for the first time on Thursday afternoon. My products arrived on Saturday morning, well packaged etc. I also liked the fact that you offer samples of products. I will certainly use you again, and would recommend you to friends.
I'm writing with regard to my recent order. I placed my order during the morning of Friday 19 February and the whole order was received before 8am on Saturday 20 February. That's what I call good service.
Morning, Thank you for completing my order with efficiency. You delivered a fast reliable service, that I find has been sadly lacking with other internet sites. I will certainly be using you again, and would have no hesitation in recommending you as a service provider. Thanks Again.
Good Morning, I placed my first order with you yesterday and received my items this morning! Can I say how very impressed I am with Pure Beauty! You have fantastic prices, clear and simple ordering service and efficient, timely follow through. It has been a refreshing change and I will def use you again and refer you to friends. People are always quick to comment when things are bad and I just thought I would take the time to comment when it was excellent! Many thanks.
Dear Pure Beauty, I would just like to say thank you for such a quick service. I was surprised at how soon the product came and also how well packed it was. I would recommend you to anyone. Thank you again.
Fantastic service! Very impressed and will definitely use again. Thank you.
Hi, I would just like to say, How pleased I'm with the excellent service you provide. I could not believe how swiftly my order was dispatched and it was received the very next day. I will certainly recommend pure-beauty to friends and family. I love my products and the stress free shopping. Fantastic service, keep it up.
I've received my stuff..n im satisfied with everything..excellent..for sure i'll come back to make some orders..thank you so much.
I've just received my second order from you and am absolutley delighted with the speed of service, even though not promised next day, was delivered less than 24 hours after ordering on line. Also it's great to get so many samples, makes such a difference to receive a decent number unlike other Dermalogica on line sites who tend to be rather stingy. Anyway I will keep coming back. Thank you