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Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi I'm very happy with my order and will definitely use Pure Beauty again to buy dermalogica as the products were delivered quick and the prices are good.
Just to say what absolutely efficient service from sourcing on the web to finding Dermalogica products at a good price and sent so quickly with no extra delivery charges. Also many thanks for the samples, this always helps as you are never sure what to buy without trying. So from choosing over the Bank Holiday weekend to delivery today, Wednesday, great. Many thanks.
This is the first time I have ordered from you and the service was excellent as the goods arrived today. Thank you.
I just wanted to get in touch and thank your team for the speedy delivery of my items, having never ordered on line for these products before I was a little dubious at spending so much with a company I'd never dealt with before but I must say what a brilliant and effective service which saved me a trip to town, the free delivery was brilliant and I must say makes the difference, I'll definately use your site again and will pass this on to my friends, thanks again and I'll look forward to my next purchase! Regards
Hi Pure-Beauty.co.uk, I buy on line all the time and your website and delivery is the best I have used. Thank you for a stress free purchase! I received my product plus free samples the next morning following my order. Thank you.
Excellent, fast and professional service, and competitive prices. Thank you - will be recommending you to others :))
I am really pleased with the service I receive from you, I have used your website twice now and both times the orders have been delivered the following day and are packaged beautifly. A huge thank you. I won't go anywhere else for my Dermalogica products and I will be recommending you to everyone. Thank you again.
Thanks so much, I have received my order. This was my first time using your site, and thought it was excellent, I previously used another website to order my dermalogica products, that charged much higher prices than yours AND charged for postage! so think it's a great idea that your company does not... will def order from your site again! Thanks.
I would just like to say the service and delivery are excellent. I received my goods yesterday. I will definitely use in the future. Many Thanks.
Hi Pure Beauty, Just say I am very happy with your products and especially your customer service. Cannot really think of anything you could improve on.... Just keep doing what you are doing. Pure Beauty, Pure Genius! Kind regards.
I'm so pleased with my first purchase from you. I've been using Dermalogica for years and I've been buying my products from various places. But now i finally found a great company that not only sells my favourite skincare products but rewards their customers with points which is a FANTASTIC IDEA. Also I love the sample allocation scheme. It's so nice to receive these little treats with your order. Finally here's a company that understands and appreciates their customers and their orders and rewards them accordingly. Such an awesome experience. You tick all the boxes. Very friendly, helpful and efficient. Super fast AND FREE delivery, great communication, amazing products, competitive prices, paramount customer care (before and after a sale), brilliant service. You're the best!!! I'll definitely be back very soon and I'll recommend you to my friends.
Thanks, order arrived the next day, excellent service.
Dear Pure Beauty, Thanks very much for delivering the order. I am astounded at your level of customer service - I placed my first order with you at 9.00 a.m and received it the NEXT DAY at 11.00 a.m.!!! Amazingly good service, to say nothing of the first rate products which are the best I've ever purchased for my sensitive dry skin. I first tried Dermalogica products in the business lounge rest rooms in Hong Kong airport in January this year. It's taken me 3 months to track down a reliable supplier - but it was worth the wait! Many thanks.
Excellent service. Received order within 24 hours. Delighted.
Hi, Just wanted to say how impressed I was at your service. I ordered a Dermalogica product and received it the following day. Your site was attractive and easy to use. Well done, not many websites out there offer such a great service.