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Home | Customer Testimonials

Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Karin from North Yorkshire, United Kingdom on 22/05/2010
Hi, Thank you for my order, as usual the service was exceptional and a very speedy delivery, good to see the samples are now all back in stock. I am always confident when I order from you in the knowledge that my order will be dealt with swiftly and delivered to my door often by next day. Thank you.
Sue from Lincolnshire, United Kingdom on 22/05/2010
Hi, just to say many thanks for the way you dealt with my first order from your site. I was impressed by the prompt and accurate service and will not hesitate to shop online with you again.
Reg from London, United Kingdom on 21/05/2010
Hello, My name is Reg and I am a LOYAL customer of yours. I have been looking for a few days now on how to write a review. I have been with you now for probably a year or less and I am VERY pleased with your service. I have also recommended quite a few people to your website in which they too have also become loyal customers. I also read that if I recommend people to you that I will be entitled to £5 off my next purchase regarding that they spend over £50 (?). Please can you tell me how these can be done. Thank you so much and again, I would like to thank you for your 1000000000000000000% service and customer service.
Penny from Cumbria, United Kingdom on 21/05/2010
Just to say how impressed I am as a first time customer. My delivery arrived less than 24 hours after I made it.. many thanks. I'll be using you again.
Nikki from Manchester, United Kingdom on 21/05/2010
Brilliant service, literally next day delivery. Would recommend to people. Thanks.
Erin from Surrey, United Kingdom on 20/05/2010
Just received my 2nd order, and I am once again thrilled with what appears to be consistently great service. Thank you!
Gwen from Surrey, United Kingdom on 20/05/2010
Thank you for your fantastic service sure was next day service - order in by 4pm on the mat next morning - brilliant!
Carol from Buckinghamshire, United Kingdom on 16/05/2010
Thank you for the delivery. I couldn't believe how quickly it was delivered. I ordered on the Friday and it was delivered Sat am - brilliant. Thank you.
Amanda from Tyne and Wear, United Kingdom on 15/05/2010
I would reccomend pure beauty to everyone, great sevice and very fast delivery. Love the samples too.
Nicola from Berkshire, United Kingdom on 14/05/2010
I think you provide a fantastic and extremely efficient service and your products are also the cheapest I have been able to find. My friend found your site on-line and we both use you regularly and really I couldn't fault the system. I love the fact that you provide the postage free and you upgrade to next day guaranteed on orders over a certain amount and this comes across as rewarding us for working with you, I would pay the postage but I think this really generates goodwill and loyalty. Great service - don't change anything. Congratulations. Best regards.
Sarah from Nottinghamshire, United Kingdom on 14/05/2010
Excellent as always - order delivered to the door less than 24 hours after placing it. Superb service on every occasion I have ordered from you. Thanks.
Linda from Cumbria, United Kingdom on 10/05/2010
Just wanted to say that the products I ordered are excellent, as is the speed of the delivery. Free delivery is extremely important too. Very impressed. Many thanks.
Christine from Bristol, United Kingdom on 10/05/2010
Excellent service - order 4 products on friday, arrived first thing saturday morning. can\'t get better than that! Thank you.
Olivia from London, United Kingdom on 07/05/2010
Thanks for sending me my Dermalogica products. Pure Beauty offer the best value products on the web, without compromising on service - delivering products (and the fantastic samples) quickly and efficiently. Pure Beauty always means pure satisfaction.
Carina from Suffolk, United Kingdom on 07/05/2010
Hi I'm very happy with my order and will definitely use Pure Beauty again to buy dermalogica as the products were delivered quick and the prices are good.
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