We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi all at Pure Beauty, Just to thank you for the prompt dispatch of my order, next day delivery and great prices,you are always my first port of call for all of my dermalogica products...Kind Regards
Received your order on tuesday (ordered Sunday) very prompt service, thank you.
It was very easy to order online and I was pleasantly shocked to see that everything was in my hands less than 24 hours after I had ordered yesterday. So that is incredibly impressive and I would be happy to order again from you in the future.
Thank you so much for the extremely prompt delivery of the products I ordered. I only ordered them on Thursday evening and couldn't believe it when they arrived on Saturday morning - and that was to Northern Ireland. Not only is the delivery service excellent but the products are fantastic. Keep up the good work and thanks again.
Simply to say that this is incredible service - you could certainly teach a few things to some other companies out there about how to treat their customers!! Well done team.
Your service is excellent I had my order the next day.
Hi, Just wanted to say thank you for such prompt delivery of my Dermalogica order and for including really well selected samples. I have never bought Dermalogica online before, but I...received my product within 24 hours. Absolutely fantastic service, I will definitely use and recommend Pure Beauty online in the future.
Your service was amazing ! Next day it was delivered! Well happy! Great company! Many thanks.
Hi, Exceptional service just what the customer wants. Order early and receive the next day what more can anyone want. Thanks for such a brilliant product at an excellent price and with free delivery. I WILL BE BACK!!
I just wanted to thank you for your fantastic service. I ordered my Age Smart Starter Kit on a Thursday and it arrived the following day! The free samples were a lovely bonus. Your prices are also significantly cheaper than other online stores. I have only just started using Dermalogica, but you will definitely be my store of choice when my starter kit runs out and I invest in full sized products. Thanks again!
Hello, Thank you for your fantastic service on which I received prompt emails and my order in less than 24 hours. Also thank you for the samples you sent me, I shall look forward to using them. Kind regards.
Excellent first experience. Order was shipped efficiently and received within 2 days. Some lovely samples included in my package which were a nice surprise! Thank you - I shall be ordering again!
I am absolutely delighted with my order. I have used another company before who charge for postage and the outer packaging has just been paper which has been torn by the time it got to me. I got it less than 24 hours after I sent my order through, the outer packaging was perfect. I will certainly use you again, many thanks. Kind regards.
Excellent customer service and prompt delivery. Pleased with products.
Thank you for your excellent service. I ordered a face cream yesterday morning and was amazed to receive it this morning. It was nicely packaged too.